Jobs in the United States

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Added 1 min ago
FPGA Design Engineer
Axiom Space
United States
…mission-driven team is seeking a bold and dynamic FPGA Design Engineer, Senior who is fueled by high accountability, execution horsepower, and driven to understand our world,…
Added 1 min ago
Department of Defense SkillBridge Program
Ace Electric
VALDOSTA, GA
Project Sites: Nationwide (Travel Required – Lodging & Per Diem Provided)
Added 1 min ago
Engineering Technician III
Qualus
Remote, United States
…Technician is an integral team member, collaborating closely with project teams to ensure compliance with Electrical Distribution System standards and regulations. You will utilize software…
Added 1 min ago
Deputy Director of Parks, Recreation, and Facilities
City of Marietta, GA
Marietta, GA
…information to appointed and elected officials, and provides project design, design review, planning, construction, and maintenance inspection on recreation capital and improvement…
Added 2 mins ago
Quality Engineer - Federal Ammunition
Anoka, MN
Pro-actively lead or support specific Six Sigma and/or process improvement projects by applying technical expertise, organizational skills and the appropriate improvement tool/technique to…
Added 2 mins ago
Senior Data Engineer
Skanska USA
Charlotte, NC
Skanska is searching for a Senior Data Engineer . This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our…
Added 3 mins ago
Advanced Quality Engineer
Re:Build Manufacturing
Kalamazoo, MI
Support the Production Engineer, typically an Advanced Manufacturing Engineer (AME), with 6M analysis as part of developing the production process.
Added 5 mins ago
Mechanical Engineer
Intuitive
Sunnyvale, CA
The Senior Mechanical Engineer works in and/or leads cross-functional teams to maintain and improve the design, production, and service of the da Vinci® Surgical System. They will determine…
Added 7 mins ago
O
Federal Oracle Health Automation Engineer - Eggplant
Oracle
Pierre, SD
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 8 mins ago
Packaging Engineer
SunOpta
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Must have experience with Microsoft Office Suite (Word, PowerPoint, Excel)
Added 8 mins ago
Senior Systems Engineer
Govcio LLC
Tampa, FL
Must have a valid US Passport and be prepared for up to 40% international travel to customer locations in Eastern Europe, Africa, and South America
Added 8 mins ago
Mid Systems Engineer
Govcio LLC
Tampa, FL
Must have a valid US Passport and be prepared for up to 40% international travel to customer locations in Eastern Europe and South America
Added 9 mins ago
Customer Reliability Engineer - Pipeline
Smiths Group
Pasadena, TX
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our…
Added 9 mins ago
Z
Contract Student Worker – Firmware Engineer (FW Core System Services)
Zoox
Foster City, CA · San Diego, CA · Seattle, WA
- $30 USD / hour
Zoox is seeking a motivated Firmware Engineer student worker to join our team, focusing on diagnostic infrastructure for the Core Firmware System Services team. This is an opportunity to…
Added 10 mins ago
Engineer Staff/Sr/III - Electrical - Power West
Williams WPC-I, LLC.
United States
As a Electrical Engineer-Staff, you’ll lead large-scale projects that power critical infrastructure while driving innovation in energy systems. You’ll design and optimize electrical…
Added 10 mins ago
Entry Level Civil Engineer - Land Development
Bohler
United States
Applicants must have current authorization to work in the United States
Added 11 mins ago
Preconstruction Manager
Hoar
Tampa, FL
Valid Driver's License Required
Added 11 mins ago
Sr Customer Support Engineer - 2293
Kioxia
Round Rock, TX
The candidate must have excellent communication skills for internal and external communications necessary to support a large OEM Customer
Added 11 mins ago
O
Federal Oracle Health Automation Engineer - Eggplant
Oracle
Juneau, AK
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 11 mins ago
Sales Engineer III
GCI Communication Corp
AK · Anchorage, AK
GCI's Sales Engineer III will provide technical expertise, consulting, and solutions design as an integral part of the complete customer lifecycle, including pre and post sales, project…
Added 11 mins ago
Start-up Field Engineer - North Slope, AK - Rotational
NANA Regional Corporation
North Slope/Prudhoe Bay, AK
As such, the position is based in North Slope Alaska with a 12-hour shift, 2-week rotational schedule
Added 12 mins ago
Systems Engineer (5840)
SMX
Patuxent River, MD · Hollywood, MD
Must reside local to Pax River NAS and able to make scheduled and adhoc meetings in person
Added 12 mins ago
SR Solutions Engineer, Data Analytics
Saint Joseph
The Senior Solutions Engineer, Data Analytics will support and contribute to Advanced Data Analytics software and data engineering services for global and regional reporting solutions. This…
Added 12 mins ago
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Principal Mechanical Design Engineer
modis
Phoenix, AZ
- $85 to $100 USD / hour
Modis is seeking a Principal Mechanical Design Engineer for a Contract with a client in Phoenix, AZ (Hybrid). The ideal candidate will lead the design, development, and analysis of static…
Added 12 mins ago
M
AI Data Engineer
modis
Redmond, WA
- $85 to $90 USD / hour
Modis is seeking an AI Data Engineer for a Contract with a client in Redmond, WA. The ideal candidate will be experienced in building and optimizing Python-based data pipelines for…

Kioxia

Sr Customer Support Engineer - 2293

Round Rock, TX, United States

Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00

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Job details

Pay: Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00
Experience: The candidate must be familiar with enterprise SSD technologies and have at least 5 years of experience in the technical industry
Posting language: English
Posted: Nov 12, 2026

Original job description

Company Description KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Job Description

KIOXIA America, Inc. is currently looking for a Customer Support Engineer to support one of our OEM Global Accounts in Round Rock, TX. This engineer will work with the US and Japan based teams in the qualification of KIOXIA Enterprise SSD products and support related sustaining activities. Our ideal candidate should have extensive technical expertise in multi-cultural, inter disciplinary environments where teamwork, communication and customer interaction skills are mandatory. Project management and interpersonal skills are key to successfully complete qualification activities of KIOXIA Storage Products.

Responsibilities

Engage/interact with our OEM customer’s engineers from multiple disciplines and serve as the first point of contact through all stages of product qualification and sustaining support activities
Build and maintain active Action Items lists during the qualification process to enable synchronous communications with our Marketing, Sales, Engineering and Product Planning Teams
Assist in authoring technical documents and delivering them to our OEM customers and internal engineering teams
Work with our customers and Japanese-based teams to develop joint qualification plans, determine required equipment and develop schedules to meet our customer's requirements
Assign tasks and priorities to test team members, track progress, and resolve issues/questions encountered during test plan execution
Generate reports and provide timely updates to both our customers and internal support teams
In some situations, able to jump in and help support SSD bench level testing activities in our Product Test and Qualification Engineering lab
Maintain and manage test setups and execute test plans for our Tier 1 customer servers and storage platforms.
Engage with internal resources to meet requirements and develop schedules that meet the customer's expectations.
Perform first-level failure analysis on SSD drives that fail during qualification and drives returned for urgent field issues.
Diagnose, debug and document testing issues to facilitate solutions and closure of issues with the customer and design teams.
Track Failure Analysis activity to closure, including generating reports and providing timely updates to both internal and external support teams
Support after-hour meetings with international teams on a regular basis
Perform other duties related to the support of our other OEM customers

Qualifications

The candidate must be familiar with enterprise SSD technologies and have at least 5 years of experience in the technical industry
Working knowledge of SAS/SATA/NVMe Interfaces and a well-rounded understanding of server/storage architecture, operating systems and RAID file systems
Proficiency in working with Enterprise Server and Storage platforms
Located in Austin, TX area, to provide real-time on-site customer support to facilitate low latency turnaround for all active issues
The candidate must have excellent communication skills for internal and external communications necessary to support a large OEM Customer
Strong project management as well as organizational and interpersonal skills are essential
B.S. Degree (or equivalent) in Engineering or equivalent combination of professional experience.

Preferred Qualifications

Experience in using SAS/SATA/NVMe Analyzers to debug interface related issues is a plus

Additional Information Req#2293; #LI-CB1; The expected salary for this position is $115,470.00 - $192,440.00

At KIOXIA, we value the following:

Investment in you
Offering opportunities for career growth and personal development training
Open-minded management
Empowering employees by listening and responding to ideas, issues, and approaches
Flexible work-life balance
Offering a generous PTO allotment, holiday shutdown, and flexible work options
Variety of cultures, perspectives, backgrounds and experiences of all our team members
Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all
Benefits for our team members
Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Jobs in the United States