Summary
This recruitment is to fill a Term-Limited Temporary position that is anticipated to last 3 years (subject to change). If filled by a King County employee who has passed their initial probation, it will be a Special Duty Assignment. This entry-level Functional Analyst I role assists with the system administration tasks of King County’s financial systems. The role performs routine system administration tasks, assists in troubleshooting system issues, and maintains system values. This position also provides education and technical assistance to financial system users. This role requires strong analytical skills, attention to detail, and the ability to learn and apply technical concepts in a customer-focused environment.
The Finance and Business Operations Division's mission is to provide timely, efficient and accurate accounting, procurement, treasury, payroll, benefits and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values:
- Respect: We listen to and value others without judgment, and treat each other with mutual dignity and fairness.
- Teamwork: We work together to foster open communication at all organizational levels, and emphasize collaboration and sharing of ideas to achieve common goals.
- Results: We hold ourselves accountable for delivering everyday excellence to our colleagues, customers and community.
- Innovation: We promote a creative environment where employees fearlessly and enthusiastically search for new ways to improve processes and our everyday work.
Scope of Job Duties
- Provide excellent customer service and technical assistance to users of King County Oracle EBS financial system.
- Create and maintain Oracle EBS system values, including verifying qualifications for approval workflow access and data integrity.
- Track, troubleshoot, and resolve system problems of limited scope by following established guidelines and procedures.
- Communicate with customers to provide information, assistance, and guidance on routine system processes, resources, and procedures.
- Prepare and update system documentation, including instruction manuals, workflows, and operating procedures. Maintain County electronic filing standards.
- Participate in process improvement teams and support the testing of system interfaces, enhancements, and upgrades.
- Assist in training end users on the operational use of supported modules and systems.
- Perform other duties as assigned
Minimum Qualifications
- Experience with Oracle EBS General Ledger, Projects/Grants, Accounts Receivable, and/or Fixed Assets module experience or equivalent experience in an ERP financial system.
- Analytical and critical thinking skills, as well as the ability to gather, manipulate, and validate data from multiple sources with a variety of tools.
- Experience troubleshooting system issues and resolving problems for end users.
- Experience developing technical and operational written procedures.
- Ability to provide excellent customer service and explain complex technical concepts to users of all experience levels.
Preferred Qualifications
- Financial Accounting experience
- Experience with MS Office, Adobe Acrobat, SharePoint, MS Teams and other collaborative online tools
- Familiarity with process improvement methods (Lean, continuous improvement, etc.)
The Financial Management Services Section is part of the larger Finance and Business Operations Division portfolio of countywide services. FBOD’s vision “Count on Us” reflects the division’s deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence. If these values align with your own, please apply and join FBOD for a rewarding career!
Position Information:
- Work Site Details: The team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Please reach out for additional details at the contact below.
- Location Requirement: Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
- Work Schedule: This position is non exempt from the provisions of the Fair Labor Standards Act and therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.
- Union Representation: This position is not represented.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work in our department's hybrid environment. Employees will be provided with a county-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work. Employees will need to be available and responsive during scheduled work hours and follow FBOD’s hybrid/remote guidelines that include on-camera participation during virtual video meetings.
The Application/Selection Process: The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification including Term-Limited Temporary, Special Duty Assignment, Short-Term-Temporary and Career Service vacancies. We highly recommend that you provide a resume. A cover letter addressing how you meet the minimum qualifications and why you are interested in this position is encouraged as well. The selection process consists of different phases: screening interview, virtual interview, and if successful, pre-hire reference checking. For some positions, additional phases may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply. Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible and may remove you from consideration if unavailable. Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options. If you have any questions or concerns while applying, please contact: Michael Castro, Recruiter Email: mcastro@kingcounty.gov Supplemental Information Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" values, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12 paid holidays each year plus two personal holidays
- Generous vacation and paid sick leave
- Paid parental, family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
