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Senior Operations Manager (Operations Manager I)
DHL
Atlanta, GA
The Sr. Operations Manager (Operations Manager I) role has a national salary range of $85,000 - $100,000.
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Trainer
DHL
Fort Worth, TX
- $20.75 USD / hour
Evaluate Associate’s RPM on ramp up form and create steps for success
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Clinical Charge Nurse - Emergency Department
TGH
Crystal River, FL
…efficiency and manages productivity of staff in day-to-day operations. Manages daily schedule staffing and call schedule. Sets priorities and delegates patient care functions so that work…
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Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Tomball, TX
- $18 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
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Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Tomball, TX
- $18 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
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Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Shenandoah, TX
- $18 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
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Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Arvada, CO
- $19.5 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
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Mobile Associate, Store-in-Store - Retail Sales
T-Mobile USA, Inc.
Arvada, CO
- $19.5 to $20 USD / hour
…Will perform skills practicing, knowledge sharing, and store…
Added just now
TU
Mobile Associate - Retail Sales
T-Mobile USA, Inc.
Fayetteville, GA
- $18 to $20 USD / hour
This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge,…
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Electro Mech Tech III
Clemens Food Group LLC
Hatfield, PA
They enjoy understanding how equipment works, diagnosing complex failures, and finding solutions that keep manufacturing operations moving.
Added 1 min ago
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Associate Business Systems Analyst
NETGEAR
San Jose, CA
- $78,000 to $91,000 USD / year
We are hiring an Associate Business Systems Analyst, an entry-level role for a recent graduate, to join the Enterprise Applications team in San Jose, California. You will help us run and…
Added 1 min ago
On-Site Service Engineer – Data Center / Server Hardware
Unisys Corporation
Memphis, TN
Provide on-site technical support for Dell PowerEdge and other enterprise server hardware
Added 2 mins ago
Crimp Technician (First Shift - Onsite)
Insulet Corporation
CA
Utilizes computer systems to support material inventory and quality management processes.
Added 2 mins ago
Inside Sales Representative - Extended Hours (Remote)
Insulet Corporation
Remote, United States
Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives
Added 2 mins ago
Medical Director
Vicar Operating, Inc. dba VCA
Findlay, OH
Support provided in Operations, Marketing, Humban Resources, Payroll, and more
Added 2 mins ago
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Bid Admin Assistant II (Hybrid)
Lakeshore Learning Materials, LLC
Carson, CA
- $18.03 to $23.31 USD / hour
The Bid Admin Assistant II keeps Lakeshore's bid process running smoothly - on time, organized, and compliant. You'll support the preparation and submission of customer bids and contracts,…
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Senior Global Sourcing Operations Coordinator
Lakeshore Learning Materials, LLC
Carson, CA
- $22.36 to $30.05 USD / hour
3–5 years of experience in operations coordination, administrative support, or a similar role
Added 3 mins ago
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Production Supervisor
Aerotek
Valley City, OH
- $33 to $38 USD / hour
Job DescriptionThe Production Supervisor 1st Shift Line Side oversees day-to-day operations on the production floor, ensuring that secondary operations run efficiently, safely, and on…
Added 3 mins ago
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General Production | 1st | 2nd | 3rd $19 To $22/hr - Apply Today!
Aerotek
Solon, OH
- $19 to $20 USD / hour
Job Title: Production Associate (2nd & 3rd Shift) ($19.00-20.00/hr.)Job DescriptionThis role focuses on small-part, seated production work in a clean, laid-back environment on 2nd shift or…
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Senior Material Handler
Aerotek
Germantown, MD
- $20 to $24 USD / hour
Support production operations by ensuring materials are available when needed
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Production Associate
Aerotek
Depew, NY
- $18.75 to $19.75 USD / hour
…Perform material handling and packaging duties Use hand tools to support production processes Maintain a clean, organized, and safe work area Follow all safety procedures and production…
Added 3 mins ago
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Forklift Operator
Aerotek
Irving, TX
- $18 to $19 USD / hour
…DescriptionThis role combines forklift operation with general warehouse associate duties. You will help keep the warehouse clean and organized while handling a variety of tasks such as…
Added 3 mins ago
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Shipping Associate
Aerotek
North Mankato, MN
- $21 to $23 USD / hour
Job Title: Shipping AssociateJob DescriptionThe Shipping Associate prepares outbound equipment for shipment by securely shrink-wrapping and moving it using material handling equipment. This…
Added 3 mins ago
Beauty Supervisor-Capital City
Victoria's Secret & Co
Camp Hill, PA
A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 4 mins ago
Hospice Account Executive - Northwest Chicagoland area
St. Croix Hospice
Lincolnshire, IL · Chicago, IL
Coordinates daily sales and marketing operations including implementation of marketing initiatives.

Kinective

Associate Software Support Specialist

Gilbert, AZ, United States

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Job details

Experience: · 2+ years of experience in IT, customer service, or banking.
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Lead the Way to Intelligent Banking with Us! You might not think about what happens behind the scenes when you check your bank balance or deposit a check from your phone, but we do. Every day. Kinective empowers banks and credit unions to move beyond keeping up with technology to shaping the future of banking. Our platform seamlessly connects the right tools, delivers real-time data, and drives smarter operations for more than 4,000 financial institutions nationwide. We are a fast-growing team built on individual ownership, company-wide collaboration, and setting industry-leading standards. Here, new ideas are encouraged, candid feedback is welcomed, and your growth truly matters as much as the company’s. At Kinective, we are leading the way to intelligent banking together and enjoying the journey along the way.

Why This Role Matters Every role at Kinective exists to move the needle for our clients, partners, and the financial institutions we serve. As the Associate Software Support Specialist, you will troubleshoot Kinective products and guide financial institution clients through issue resolution, helping them reliably use the technology that modernizes banking. You will own incoming support cases from triage through resolution, partnering with clients, teammates, and internal and third-party application teams to deliver timely, high-quality support. You’ll join the Client Experience team and report to the Manager, Support Services. This is a hybrid role, with 3–4 days per week in office and standard hours of 8 a.m.–5 p.m.

What you’ll own Customer Support & Case Ownership · Respond to and triage inbound calls, emails, web requests, and chats from end users across Kinective products. · Create and manage cases in Salesforce; maintain timely, courteous client communication and keep case notes and status current through resolution and closure. · Provide status updates and reports to management and teammates as needed, while meeting established service-level agreements. Technical Troubleshooting & Issue Resolution · Troubleshoot enterprise solutions, databases (including SQL), hardware, software, networking, client-server environments, and Microsoft products. · Re-create and verify reported issues in a testing environment, using available logs and technical information to support diagnosis. · Identify ticket trends and potential product or service disruptions; collaborate with internal staff and third-party application partners to escalate issues. Product Quality & Knowledge Sharing · Test products under development and share feedback that supports reliable products and first-class service. · Create, use, and maintain knowledge-base articles for both external and internal audiences. · Work with teammates to gather information about internal and third-party applications and support effective issue escalation. Service Operations & Teamwork · Follow support-team and company operating procedures, adhere to service-level agreements, and participate in the after-hours support rotation.

How We’ll Measure Success · Resolving and progressing cases with timely communication and in line with service-level expectations. · Maintaining accurate, current Salesforce case notes and clear ownership through closure. · Delivering professional, thoughtful support while collaborating effectively with clients, teammates, and partners. · Contributing to product quality through testing, useful knowledge articles, and early identification of recurring issues or disruptions. Success here isn’t about checking boxes – it’s about propelling Kinective’s mission to lead the way to intelligent banking. You must bring excellence to your craft, balance resourcefulness with respect, share and celebrate unique expertise and diverse perspectives, and continuously raise the bar as we innovate and grow.

Necessary Qualifications & Competencies · High school diploma. · 2+ years of experience in IT, customer service, or banking. · Strong hardware and software troubleshooting, writing, and critical-thinking skills. · Excellent organizational, time-management, and communication skills; able to work in a fast-paced environment with changing priorities and workload. · Ability to support end users through calls, email, web requests, and chat with a courteous, professional approach. · Proficiency in Microsoft Office (Word, PowerPoint, and Excel); ability to comprehend server logs; Salesforce experience. · Experience with networking, client-server environments, SQL databases, Microsoft products, and Microsoft Server/PC environments is a plus. · Familiarity with financial institutions, especially banks and credit unions, is preferred. Knowledge of cash automation, branch operations, lending, and document signing and retention requirements is a plus.

Pay, Benefits & Total Rewards $55,000-$60,000 The salary range listed reflects the minimum and maximum for this role. Individual compensation is based on experience, qualifications, job-related skills, location, and internal equity, and most offers are not made at the top of the range. Base pay is one part of Kinective’s Total Rewards package. Depending on the role, employees may also be eligible for bonuses, commissions, or equity. All employees have access to a competitive benefits package designed to support health, well-being, and financial security, including: · Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability) · Flexible PTO, 11 company holidays, and generous parental and caregiver leave · An immediately vested 401(k) with company contributions · Wellness resources and professional development opportunities If you’ve made it this far, we’d love to hear from you. Click Apply to start the conversation, even if you’re not sure you check every box. Learn more about Kinective at www.kinective.io.

Please note that this role does not currently offer sponsorship opportunities.

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