Jobs in the United States

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Added 3 mins ago
ETF Product Developer, Associate – ETF Platform
BlackRock
San Francisco, CA
…global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock’s mission is to create a better…
Added 8 mins ago
Associate Director, Customer Success (Ophthalmology) - OptymEdge
Emmes Group
Rockville
The Associate Director, Customer Success leads a client-facing commercial team accountable for new business acquisition, bookings performance, opportunity conversion, customer retention and…
Added 13 mins ago
Packaging Supervisor
KLS Kenco Logistic Services, LLC
Chattanooga, TN
Ensure associate accountability in accordance with corporate standard operating procedures.
Added 15 mins ago
Associate Veterinarian
Vicar Operating, Inc. dba VCA
Alexandria, VA
Join us as an Associate Veterinarian at Beacon Hill Cat Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a talented team.…
Added 15 mins ago
MV
Medical Director
Manhattan Veterinary Group, P.C.
Farmingville, NY
- $150,000 to $220,000 USD / year
Empathetic partners who develop strong client and Associate relationships built on trust
Added 15 mins ago
Veterinary Assistant
Vicar Operating, Inc. dba VCA
Toano, VA
Tuition assistance including Veterinary Technology Associates, Bachelors completion and more
Added 15 mins ago
Medical Director
Vicar Operating, Inc. dba VCA
Findlay, OH
Empathetic partners who develop strong client and Associate relationships built on trust
Added 15 mins ago
MV
Veterinary Assistant
Manhattan Veterinary Group, P.C.
Sayville, NY
- $19 to $20 USD / hour
…healthier lives. Sayville Animal Hospital offers veterinary services for small and large pets, providing the extra special medical care each of them needs. We proudly serve Sayville,…
Added 21 mins ago
Client Services Associate
Robert Half
Alamo, CA
…for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a Client Service Associate to support two experienced Wealth Advisors and play a key role in…
Added 22 mins ago
Surgeon
VCA Animal Hospitals
Rohnert Park, CA
Empathetic partners who developstrong client and Associate relationships built on trust
Added 22 mins ago
M
Building Engineer - Level 3
ManpowerGroup
Thousand Oaks, CA
- $53 USD / hour
Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities…
Added 22 mins ago
VA
Associate Veterinarian
VCA Animal Hospitals
Thousand Oaks, CA
- $80,000 to $180,000 USD / year
Join us as an Associate Veterinarian at VCA Camino Animal Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a talented…
Added 23 mins ago
Client Services Manager
Robert Half
Walnut Creek, CA
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process…
Added 23 mins ago
A
Associate Director / Director, Advisory
AECOM
Denver, CO
- $155,000 to $190,000 USD / year
…grounded in an interest in enterprise challenges (people, process, technology) and advanced understanding of client industries and their…
Added 23 mins ago
A
Associate Director / Director, Advisory
AECOM
Los Angeles, CA
- $155,000 to $190,000 USD / year
…grounded in an interest in enterprise challenges (people, process, technology) and advanced understanding of client industries and their…
Added 24 mins ago
Cybersecurity, Privacy and Forensics - Palo Alto Networks XSIAM Engineer
PricewaterhouseCoopers Advisory Services LLC
Atlanta, GA · Tampa, FL · Austin, TX · Chicago, IL · Washington, DC · Dallas, TX · Denver, CO · Minneapolis, MN · Boston, MA · Detroit, MI · NY · Florham Park, NJ · Philadelphia, PA · Seattle, WA · Houston, TX
As a Senior Associate, you will leverage your skills to build meaningful client connections and navigate complex situations. You will anticipate the needs of your teams and clients,…
Added 24 mins ago
AU
Security Officer Patrol Driver Associate
Allied Universal
San Francisco, CA
- $24.8 USD / hour
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and…
Added 24 mins ago
VN
Manager, Environmental Health & Safety
Veolia North America
San Francisco, CA
- $130,000 to $155,000 USD / year
…years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and…
Added 24 mins ago
JH
Seasonal Assistant District Manager
Jackson Hewitt - EUT
Tyler, TX
- $45,000 to $47,000 USD / year
…but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers…
Added 24 mins ago
Radiologist
VCA Animal Hospitals
San Diego, CA
Empathetic partners who develop strong client and Associate relationships built on trust
Added 26 mins ago
Associate Software Support Specialist
Kinective
Gilbert, AZ
…clients, partners, and the financial institutions we serve. As the Associate Software Support Specialist, you will troubleshoot Kinective products and guide financial institution clients…
Added 26 mins ago
Data Center Support Services Technician - Catalyst Conversion
Oracle
Ashburn, VA
Associate Degree in Computer Science, Information Technology, Data Center Operations or related field AND 1 years of experience in client-facing, direct customer support and service, data…
Added 26 mins ago
Government Affairs Coordinator
Saxton & Stump
Harrisburg, PA
The Government Affairs Coordinator facilitates meetings and events, supports legislative and client tracking activities, administers PAC-related processes, manages office operations, and…
Added 28 mins ago
Associate I, Fraud Prevention
FIS Management Services LLC
United States
Every day at FIS, innovators, problem solvers and changemakers work together to create technology that advances the world of finance. We embrace new ideas, challenge what's possible and…
Added 33 mins ago
Senior Counsel
Neuronetics, Inc. / Greenbrook Mental Wellness Centers
Malvern, PA
The Senior Counsel will work closely with the Associate Vice President, Assistant General Counsel to provide practical, business-oriented legal advice across Neuronetics, Inc. and its…

Kinective

Associate Software Support Specialist

Gilbert, AZ, United States

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Job details

Experience: · 2+ years of experience in IT, customer service, or banking.
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Lead the Way to Intelligent Banking with Us! You might not think about what happens behind the scenes when you check your bank balance or deposit a check from your phone, but we do. Every day. Kinective empowers banks and credit unions to move beyond keeping up with technology to shaping the future of banking. Our platform seamlessly connects the right tools, delivers real-time data, and drives smarter operations for more than 4,000 financial institutions nationwide. We are a fast-growing team built on individual ownership, company-wide collaboration, and setting industry-leading standards. Here, new ideas are encouraged, candid feedback is welcomed, and your growth truly matters as much as the company’s. At Kinective, we are leading the way to intelligent banking together and enjoying the journey along the way.

Why This Role Matters Every role at Kinective exists to move the needle for our clients, partners, and the financial institutions we serve. As the Associate Software Support Specialist, you will troubleshoot Kinective products and guide financial institution clients through issue resolution, helping them reliably use the technology that modernizes banking. You will own incoming support cases from triage through resolution, partnering with clients, teammates, and internal and third-party application teams to deliver timely, high-quality support. You’ll join the Client Experience team and report to the Manager, Support Services. This is a hybrid role, with 3–4 days per week in office and standard hours of 8 a.m.–5 p.m.

What you’ll own Customer Support & Case Ownership · Respond to and triage inbound calls, emails, web requests, and chats from end users across Kinective products. · Create and manage cases in Salesforce; maintain timely, courteous client communication and keep case notes and status current through resolution and closure. · Provide status updates and reports to management and teammates as needed, while meeting established service-level agreements. Technical Troubleshooting & Issue Resolution · Troubleshoot enterprise solutions, databases (including SQL), hardware, software, networking, client-server environments, and Microsoft products. · Re-create and verify reported issues in a testing environment, using available logs and technical information to support diagnosis. · Identify ticket trends and potential product or service disruptions; collaborate with internal staff and third-party application partners to escalate issues. Product Quality & Knowledge Sharing · Test products under development and share feedback that supports reliable products and first-class service. · Create, use, and maintain knowledge-base articles for both external and internal audiences. · Work with teammates to gather information about internal and third-party applications and support effective issue escalation. Service Operations & Teamwork · Follow support-team and company operating procedures, adhere to service-level agreements, and participate in the after-hours support rotation.

How We’ll Measure Success · Resolving and progressing cases with timely communication and in line with service-level expectations. · Maintaining accurate, current Salesforce case notes and clear ownership through closure. · Delivering professional, thoughtful support while collaborating effectively with clients, teammates, and partners. · Contributing to product quality through testing, useful knowledge articles, and early identification of recurring issues or disruptions. Success here isn’t about checking boxes – it’s about propelling Kinective’s mission to lead the way to intelligent banking. You must bring excellence to your craft, balance resourcefulness with respect, share and celebrate unique expertise and diverse perspectives, and continuously raise the bar as we innovate and grow.

Necessary Qualifications & Competencies · High school diploma. · 2+ years of experience in IT, customer service, or banking. · Strong hardware and software troubleshooting, writing, and critical-thinking skills. · Excellent organizational, time-management, and communication skills; able to work in a fast-paced environment with changing priorities and workload. · Ability to support end users through calls, email, web requests, and chat with a courteous, professional approach. · Proficiency in Microsoft Office (Word, PowerPoint, and Excel); ability to comprehend server logs; Salesforce experience. · Experience with networking, client-server environments, SQL databases, Microsoft products, and Microsoft Server/PC environments is a plus. · Familiarity with financial institutions, especially banks and credit unions, is preferred. Knowledge of cash automation, branch operations, lending, and document signing and retention requirements is a plus.

Pay, Benefits & Total Rewards $55,000-$60,000 The salary range listed reflects the minimum and maximum for this role. Individual compensation is based on experience, qualifications, job-related skills, location, and internal equity, and most offers are not made at the top of the range. Base pay is one part of Kinective’s Total Rewards package. Depending on the role, employees may also be eligible for bonuses, commissions, or equity. All employees have access to a competitive benefits package designed to support health, well-being, and financial security, including: · Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability) · Flexible PTO, 11 company holidays, and generous parental and caregiver leave · An immediately vested 401(k) with company contributions · Wellness resources and professional development opportunities If you’ve made it this far, we’d love to hear from you. Click Apply to start the conversation, even if you’re not sure you check every box. Learn more about Kinective at www.kinective.io.

Please note that this role does not currently offer sponsorship opportunities.

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