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Added 4 days ago
KP
Building Maintenance Technician
KILLINGTON PICO SKI RESORT
Killington, VT
- $20 to $21 USD / hour
Added 4 days ago
KP
Winter 26/27: Building Maintenance Technician
KILLINGTON PICO SKI RESORT
Killington, VT
- $20 to $21 USD / hour
Added 4 days ago
KP
Lift Maintenance Technician 3
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $26 to $27.3 USD / hour
Added 5 days ago
KP
Winter 26/27: Front Desk Agent
KILLINGTON PICO SKI RESORT
Killington, VT
- $19.5 to $20.48 USD / hour
Added 8 days ago
KP
Terrain Park Attendant 1
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $17.5 to $18.38 USD / hour
Added 11 days ago
KP
Winter 26/27: Terrain Park Attendant 1
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $17.5 to $18.38 USD / hour
Added 11 days ago
KP
Patrol Supervisor
KILLINGTON PICO SKI RESORT
Killington, VT
- $60,000 to $70,000 USD / year
Added 19 days ago
KP
Winter 26/27: Guest Services Agent
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $18.25 to $19.16 USD / hour
Added 19 days ago
KP
Building Maintenance Team Lead
KILLINGTON PICO SKI RESORT
Killington, VT
- $60,000 to $70,000 USD / year
Added 20 days ago
KP
Water Resources Supervisor
KILLINGTON PICO SKI RESORT
Killington, VT
- $62,000 to $70,000 USD / year
Added 21 days ago
KP
Front Desk Team Lead
KILLINGTON PICO SKI RESORT
Killington, VT
- $22 to $23.1 USD / hour
Must have previous customer service experience · Must have strong interpersonal and communication skills
Added 26 days ago
KP
Terrain Park Manager
KILLINGTON PICO SKI RESORT
Killington, VT
- $65,000 to $75,000 USD / year
Must have excellent hand/eye coordination and visual concentration
Added 26 days ago
KP
Winter 26/27: Banquet Captain
KILLINGTON PICO SKI RESORT
Killington, VT
- $12.1 to $12.71 USD / hour
Candidates must possess excellent listening skills and an eagerness to excel in customer service · Vermont Department of Liquor Control Certification required
Added 26 days ago
KP
Winter 26/27: Snowmaker
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $21.6 to $22.68 USD / hour
Must have basic mechanical skills · Must have ability to carry, push, pull and lift up to 75lbs
Added 26 days ago
KP
Winter 26/27: Lift Operator
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $18 to $18.9 USD / hour
Must have reliable transportation which includes the bus
Added 26 days ago
KP
Winter 26/27: Childcare Caregiver 2
KILLINGTON PICO SKI RESORT
Killington, VT
- $20 to $21 USD / hour
Added 26 days ago
KP
Winter 26/27: Childcare Caregiver 1
KILLINGTON PICO SKI RESORT
Killington, VT
- $19.25 to $20.01 USD / hour
Added 26 days ago
KP
Winter 26/27: Rental Technician I
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $17.25 to $18.11 USD / hour
Added 26 days ago
KP
Winter 26/27: Parking Attendant
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $18 to $18.9 USD / hour
Must have a reliable source of personal transportation · Must have a valid U.S
Added 26 days ago
KP
Winter 26/27: Shuttle Driver
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $19 to $19.95 USD / hour
Must have a valid U.S · Must possess an excellent driving record and be able to supply proof of an excellent driving record
Added 26 days ago
KP
Winter 26/27: Bell/Valet
KILLINGTON PICO SKI RESORT
Killington, VT
- $17 to $17.85 USD / hour
Added 26 days ago
KP
Winter 26/27: Snow Removal Operator
KILLINGTON PICO SKI RESORT
Killington, VT · Mendon, VT
- $26 to $27.3 USD / hour
Must have reliable transportation, as schedule does not match public transportation
Added 26 days ago
KP
Winter 26/27: KGH Shuttle Driver
KILLINGTON PICO SKI RESORT
Killington, VT
- $19 to $19.76 USD / hour
Added 26 days ago
KP
Winter 26/27: Distribution Center Associate 2
KILLINGTON PICO SKI RESORT
Killington, VT
- $20 to $21 USD / hour
Must have a valid driver's license and meet company driving requirements · Must have the ability to operate vehicles and equipment safely in winter, nighttime, and changing mountain conditions
Added 26 days ago
KP
Winter 26/27: Dispatcher
KILLINGTON PICO SKI RESORT
Killington, VT
- $19 to $19.95 USD / hour

Closed listing

KILLINGTON PICO SKI RESORT

Retail Manager

Killington, VT, United States

$50,000 to $60,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $50,000 to $60,000 USD / year
Experience: Minimum of 3–5 years of retail management experience, preferably in a high-volume retail, resort, outdoor recreation, or sporting goods environment.
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Compensation and Benefits:

Compensation: Salary, adjusted based on experience
Benefits: Full-time, year-round, benefited position including;
Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
401(k) retirement plan (with company match up to 5%)
Paid parental leave
Paid time off, holiday and sick pay
Free season pass for employee/dependents
Privileges at several other resorts
Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)

Job Summary

The Retail Manager is responsible for the overall strategic direction, daily operations, and performance of Killington Sports at Snowshed. This leadership role focuses on maximizing sales growth, optimizing inventory management, and delivering an unparalleled, premium guest experience reflective of the Killington brand.

The Retail Manager leads, inspires, and develops the store leadership team and front-line staff, ensuring high operational standards and a collaborative team culture. This position reports directly to the Senior Retail Manager and requires a flexible schedule, including weekends and holidays, to match resort operational peaks.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Recruit, hire, onboard, train, coach, and develop supervisors and sales associates.
Foster a positive team culture focused on accountability, collaboration, guest service, and professional development.
Conduct performance evaluations and provide ongoing coaching and feedback.
Lead employee training initiatives related to product knowledge, sales techniques, guest service standards, and operational procedures.
Oversee inventory management, receiving processes, stock control, inventory reconciliation, and shrink prevention.
Monitor inventory levels to ensure product availability and support sales goals.
Manage labor budgets, employee scheduling, payroll administration, and daily operational workflows.
Analyze sales trends, inventory reports, and guest feedback to identify opportunities to improve store performance and operational efficiency.
Ensure compliance with company policies, procedures, and retail operating standards.
Manage seasonal retail transitions between winter ski wear and summer bike apparel.
Deliver exceptional guest service in-store.
Serve as the primary point of escalation for guest concerns and resolve issues in a professional and timely manner.
Maintain visual merchandising standards that create an engaging shopping experience and support the Killington brand.
Support and motivate staff to achieve sales goals and performance expectations.
Provide leadership on the sales floor and support front-line operations during peak business periods.
Utilize and support retail technology platforms, including Square POS, Yellow Dog Inventory Management, payroll and scheduling systems, and Microsoft Office applications.

Qualifications

Basic Qualifications

Bachelor's degree in Business, Retail Management, or a related field preferred; equivalent experience will also be considered.
Minimum of 3–5 years of retail management experience, preferably in a high-volume retail, resort, outdoor recreation, or sporting goods environment.
Experience with POS and inventory management systems required; experience with Square, Yellow Dog, or similar retail platforms preferred.
Strong proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to stand and walk for extended periods and occasionally lift up to 50 pounds.

Required Knowledge, Skills and Abilities

Proven ability to lead, motivate, and develop teams in a fast-paced environment.
Strong organizational and time-management skills with the ability to prioritize competing responsibilities.
Experience managing inventory, receiving processes, and retail reporting.
Ability to analyze sales and inventory data to support decision-making and improve business performance.
Commitment to delivering exceptional guest experiences.
Effective problem-solving and conflict-resolution skills.
Strong verbal and written communication skills.
Ability to build positive working relationships with guests, employees, vendors, and resort leadership.
Adaptability and willingness to support changing business needs throughout the year.
Self-motivated with a strong attention to detail and commitment to operational excellence.

It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.

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About employer

More about this job

Skills

Sales
Inventory management
Coaching
Staff training
Product knowledge
Manage inventory
Sales targets
Scheduling
Payroll
Regulatory compliance
Merchandising
Leadership
Square POS
Microsoft Office
Inventory management systems
Square
Microsoft Outlook
Microsoft Excel
Microsoft Teams
Heavy lifting
Time management
Reporting
Decision making
Problem solving
Conflict resolution
Communication skills
Adaptability
Attention to detail

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