Host/ Hostess-PT

Job Purpose: welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Essential Functions:

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages to servers and bus-persons as needed.
• Thank guests as they leave and invite them to return.
• Performs other duties and projects as required by management.

Working Conditions:

• Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
• Flexible hours (week-ends, nights, holidays).

Qualifications

Physical Requirements:

• Walking or standing for long periods of time; Occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• Occasional lifting (up to 50 lbs).
• Be able to reach, bend and stoop.
• Ability to organize and coordinate multi tasks.

Minimum Qualifications for Consideration:

• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.
• Computer skills a plus. Open table experience is a plus.
• Excellent communication skills.
• Food Handlers License within 30 days from date of hire.
• Must be able to communicate clearly with managers and kitchen personnel.
• Ability to work any shifts, start time, weekends, and holidays
• Documents that establish both Identity and Employment Eligibility.
• Kickapoo Tribal Gaming License.