IT Business Solutions Manager

JOB REQUIREMENTS: At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions. Since 1941, we\'ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers\' unique needs - including the choice to procure furniture according to what fits their ordering and fulfillment process. That\'s why we say we offer far more than furniture. We\'re Furnishing Knowledge. Join the KI team as an IT Business Solutions Manager based out of our Green Bay Corporate Office. The future of how customers buy from KI is still being written, and you\'ll help shape it. This is your chance to redefine what\'s possible for how KI connects with its customers. As IT\'s primary strategic partner to Sales, Marketing, Product Management, E-Commerce, and Customer Experience, you\'ll own the technology behind KI\'s commercial engine, from how dealers and customers discover, quote, and order KI products to how KI markets, prices, and supports them. You\'ll set the roadmap, lead a team of talented business analysts, and bring AI, automation, and digital innovation to every step of the customer journey. If you\'re a forward-thinking leader who wants to be a true business partner, who is energized by the chance to take KI\'s IT to what\'s possible, this is the role for you. Why This Role Matters Be IT\'s Strategic Partner to the Business - Serve as the trusted technology advisor to KI\'s commercial leaders, building relationships from frontline users to executives and making decisions together, as one team. Reimagine the Customer Experience - Champion the end-to-end experience across quote-to-cash, ordering, order visibility, and customer service, using customer journey insights to make KI easier to do business with at every turn. Grow KI\'s Digital Business - Own the E-Commerce roadmap, including B2B ordering and dealer and customer portals, expanding self-service and accelerating digital revenue. Power the Commercial Engine - Shape the CRM, quoting, CPQ, marketing technology, and product and pricing data that help Sales and Marketing win, and keep every channel accurate and consistent. Bring AI and Automation to the Front Line - Identify and champion AI, automation, and emerging technology opportunities that help KI sell smarter, market better, and serve customers faster. Build a Forward-Thinking Team - Lead and develop business analysts who anticipate needs, challenge the status quo, and grow into... For full info follow application link. KI is an Equal Opportunity Employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/108A7D25A90241FE Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.