Technical Business Analyst

Kforce has a client seeking a Technical Business Analyst in Miami, FL (Florida).

Summary:

We are seeking a Junior Technical Business Analyst to support a Customer Data Platform (CDP), including day-to-day operations, stakeholder engagement, and delivery of audience segmentation and activation initiatives. This individual will bridge business requirements and technical implementation while supporting the ongoing CDP roadmap.

Key Responsibilities:

• Gather, analyze, and document requirements for customer data, audience segmentation, and activation use cases
• Partner with SFMC, Adobe Target, Data Engineering, Product, and development teams to translate business needs into technical requirements
• Support audience creation, validation, testing, troubleshooting, data-quality reviews, and campaign readiness
• Analyze audience counts, customer profiles, behavioral data, and platform data using SQL
• Manage Jira stories, tasks, deliverables, requirements, and cross-team dependencies
• Partner with Audience Strategy teams to identify available data and recommend effective use of CDP capabilities
• Monitor CDP operational reports, usage, contractual limits, and potential overages
• Facilitate stakeholder updates, issue resolution, and coordination across technical and business teams
• Maintain requirements, process flows, testing documentation, and operational runbooks
• Experience with Treasure Data or another CDP such as Salesforce Data Cloud, Adobe Real-Time CDP, or Tealium
• Strong SQL and data-analysis skills
• Understanding of customer profiles, identity resolution, audience segmentation, customer journeys, and marketing activation
• Experience with Agile methodologies and Jira
• Strong written and verbal communication skills
• Ability to manage multiple priorities across business and technical stakeholder groups

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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