Senior Operations & Program Manager

Kforce has a client in Foster City, CA that is seeking a Senior Operations & Program Manager.

In this role, you will:

• Serve as an operations manager to the ECE team
• Manage priorities, prepare and follow up on leadership meetings, and keep the team's cross-functional work moving
• Own the ECE budget. Lead monthly closeout, ongoing management, forecasting, quarterly finance check-ins, and year-end actuals
• Run the team's operating rhythm; Prepare meeting agendas and quarterly reports, support the team planning process, and drive action planning from the team's employee survey results
• Support hiring and onboarding. Help with recruiting logistics as needed and prepare onboarding materials, including welcome packets, for new team members
• Drive AI adoption within the team; Run weekly sharing sessions and monthly deep dives, and serve as point of contact for the rollout of our internal AI tools
• Support managing the review process with the director; Review most team communications before they go to the Director
• Lead ad-hoc operational projects; For example, building review processes with our Creative Lab partners and keeping the integrated communications roadmap current
• Build and improve workflows and templates that bring order to complex, cross-functional work
• Serve as a floater for special projects across Employee Communications and Engagemen
• Provide flexible support across employee communications and engagement initiatives, stepping in when the team has limited capacity, urgent priorities arise, or last-minute requests need to be addressed
• Bring an agile, adaptable, and proactive approach to ensure key initiatives and projects are delivered on time and employee communications
• Special projects within Employee Engagement may include working on Wellness initiatives, Internal Events, Employer Branding, Employee Recognition, and Swag
• Bachelor's degree or equivalent experience
• 7+ years of experience in business operations, chief of staff, program management, consultant, or a similar role, preferably in a fast-paced technology company
• Hands-on budget ownership, including monthly closeouts, forecasting, and partnering with Finance on planning cycles and year-end actuals
• Experience supporting senior leaders in a chief of staff or executive partner capacity, with strong judgment and discretion with confidential information
• Excellent project management skills, including creating project plans, tracking progress, and meeting deadlines across multiple concurrent workstreams
• Excellent written, presentation, and verbal communication skills
• Meticulous attention to detail and strong organizational skills
• Strong bias for action, with the ability to ramp quickly, work independently, and unblock cross-functional gaps
• Proficiency with spreadsheets and the Google suite, and with project management tools such as Asana
• Positive attitude and the ability to build strong relationships with cross-functional partners and stakeholders at all levels

Preferred Qualifications:

• Experience in internal communications, employee engagement, or People programs
• Experience writing communications playbooks or executive communications
• Experience managing vendor relationships and using procurement systems
• Experience rolling out new tools or ways of working, including AI tools, and change management principles
• Experience supporting company-wide events such as all-hands meetings

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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