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Added 11 mins ago
W&
Remediation Senior Project Manager
Woodard & Curran
CT
- $150,000 to $175,000 USD / year
…clients. You will be an active participant in our delivery system improvement programs and continuous learning…
Added 12 mins ago
Environmental Health & Safety Manager
White River Marine Group LLC
Lebanon, MO
The Environmental Health and Safety Manager supports the site EHS program by providing environmental, health and safety training, implementation of EHS programs, enforcement of policies and…
Added 12 mins ago
Safety Coordinator
White River Marine Group LLC
Lebanon, MO
Ability to positively influence operations peer group is critical for success in this role. Strong understanding of industrial manufacturing, EHS Management system implementation
Added 15 mins ago
Behavioral Health Site Supervisor I
VGMHC
Hillsboro, OR
…partnership with the Site Medical Director, Primary Care Clinic Manager(s), and Clinical Team Supervisors to ensure the successful integration and delivery of behavioral health services…
Added 17 mins ago
SM
Patient Care Manager, Nursing Ambulatory
Stanford Medicine Children's Health
PALO ALTO, CA
- $95.92 to $119.9 USD / hour
The Nurse Manager (Patient Care Manager) is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a…
Added 17 mins ago
A
Quality Assurance Manager
Actalent
Lexington, MA
- $60 to $80 USD / hour
…development, and batch record oversight. The Quality Assurance Manager contributes directly to drug manufacturing processes, partners closely with internal teams and external CMOs, and…
Added 18 mins ago
TC
Business Analyst Account Coordinator, Sales Operations
Toray CMA
Westlake, TX
- $94,556 to $131,903 USD / year
…drive cross-functional initiatives from definition through…
Added 19 mins ago
Pathology technician
Mount Auburn Hospital
United States
Under the general supervisor of the Anatomic Pathology Manager, or designee, the Pathology Technician performs all specific core specimen accessioning, specimen reconciliation and…
Added 20 mins ago
M
FLEX Senior Systems Engineer - Oracle HCM Cloud
Marriott
Bethesda, MD
- $48.26 to $86.58 USD / hour
7+ years of experience in enterprise application development, configuration, implementation, and support.
Added 20 mins ago
T
Engagement Manager II-ServiceNow
TEKsystems
Baltimore, MD
- $105,000 to $150,000 USD / year
…Talent Acquisition Team requires: The ServiceNow Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for…
Added 20 mins ago
Sr. Principal CIDO IT Program Manager
Northrop Grumman
Baltimore, MD
Northrop Grumman's Chief Information and Digital Office (CIDO) is seeking an innovative and dynamic IT Program Manager. This leader will support the Advanced Systems organizational unit in…
Added 20 mins ago
Financial Project Manager (IT@JH Administration & Finance) - #Staff
Johns Hopkins University
Baltimore, MD
…funding alignment between Johns Hopkins University and Health System, reporting hierarchies, and implementation…
Added 24 mins ago
Manager, Marketing
ECU Health Medical Center
Remote, United States
Position Summary The Marketing Manager is responsible for the planning, development, implementation, & evaluation of marketing, communications, public relations, & community engagement…
Added 26 mins ago
Senior Manager, Commercial Insights AI & Innovation Solutions
Amgen USA Inc.
CA · Deerfield, IL
Let’s do this. Let’s change the world. As Senior Manager, Commercial Insights AI & Innovation Solutions within Business Analytics & Insights (BAI), you will help shape the future of…
Added 31 mins ago
Principal Engineer Systems Architect
Northrop Grumman
Plymouth
The successful candidate, as part of an IPT environment, will participate or lead the development and implementation of complex system designs using Model-Based Systems Engineering (MBSE)…
Added 32 mins ago
Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Concord, NH
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
Added 36 mins ago
Vice President of Operations
MyAdvice
Lehi, UT
What we do. MyAdvice provides an AI-powered system that reduces manual work and cost while helping clients grow revenue. The Success Center, powered by Mya, unifies growth activity across…
Added 39 mins ago
Senior Corporate Ethics and Compliance Program Manager
TriNet
Atlanta
The Senior Business Conduct and Ethics Program Manager, is a senior member of the TriNet Business Conduct and Ethics ("BC&E") team. The successful candidate will be able to review and…
Added 39 mins ago
Provider Relations Representative, Senior - Behavioral Health Call Center
BSC
Rancho Cordova, CA · CA · Long Beach, CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
…Senior will report to the Behavioral Health Provider Relations Manager. In this role you will be one of several team members who will be leading the effort to reimagine how we deliver…
Added 39 mins ago
Strategic Planning and Performance, Consultant - Commercial Growth and Strategy
BSC
Oakland, CA · Long Beach, CA · El Dorado Hills, CA · Rancho Cordova, CA · San Diego, CA · Woodland Hills, CA
…enablement through RFPs, quotes, and internal training, and ensures implementation of new Commercial groups. The Strategic Planning and Performance Consultant reports to the Director of…
Added 43 mins ago
ERP Federal Financial Management Analyst (Sr.) - U.S. Citizenship Required
CGI Technologies and Solutions, Inc.
Knoxville, TN
…improving financial management practices, and supporting the implementation of SAP S/4HANA and other ERP…
Added 43 mins ago
Quality Manager
Parsons Corporation
Kingsport, TN
· Provide senior-level management and oversight of the project quality program, including development, implementation, and continuous improvement of the Quality Management System (QMS) in…
Added 43 mins ago
Mgr, Ops Accounting Transformation
Tractor Supply Company
Brentwood, TN
The Manager, AP Transformation & Analysis leads the Accounts Payable (AP) transformation, analytics, and continuous improvement agenda while providing leadership over assigned AP…
Added 44 mins ago
EHS Manager - Chattanooga, TN
ADM
Chattanooga, TN
Advise their manager or director and their facility management on the status of all Safety Action Plan actions and areas, as well as environmental obligations to apply focus and leadership…
Added 44 mins ago
Sr. Facilities Manager
Cushman & Wakefield
Nashville, TN
…portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager has the overall responsibility…

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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