Jobs in the United States

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Retail Branch Manager
REV
Walterboro, SC
The Retail Branch Manager is responsible for leading the daily operations of a retail branch, ensuring an exceptional member experience, fostering a service-to-sale culture, and driving…
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Manager / Director of Business Development, PWA and FEOC
Reunion
Denver, CO · Los Angeles, CA · San Francisco, CA · Seattle, WA
4-7 years (Manager) or 8 to 10 years (Director) of B2B SaaS sales or business development experience, ideally in a fast-paced or startup environment, with a strong track record of meeting…
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Carpenter Road - Primoris Heavy Civil - Houston, TX
James Construction Group, LLC
PHC Houston, TX
…carpentry-related tasks essential to heavy civil infrastructure…
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Director of Project Management
Primoris Renewable Energy
Denver, CO
The Director will lead the development of project management standards, training programs, tools, and operating rhythms that enable project teams to consistently deliver safe, predictable,…
Added 1 min ago
Project Manager, ServiceNow (San Diego, CA)
ICF
San Diego, CA
This Project Manager, ServiceNow, will become a trusted advisor for clients in technology strategy, IT Engineering, Service Management, and Platform Management and participate in building…
Added 1 min ago
Senior Silicon Photonics Automated Test Production Engineer
OpenLight Photonics
Santa Clara, CA
Serve as program manager responsible for running our low-volume wafers through test and burn in at a local OSAT, as well as initial management of high-volume OSAT test
Added 1 min ago
Category Manager
Stepan Company
Northbrook, IL
Stepan is seeking a Category Manager responsible for developing and implementing indirect procurement strategies. You will report to the Senior Category Manager II and be based at our…
Added 1 min ago
Ford Racing Powertrain Business Manager
Ford Global
Allen Park, MI
Success is measured by how effectively program requirements are captured and executed. The Business Manager leads a team responsible for procurement, account reconciliation, materials…
Added 1 min ago
Electrical Superintendent-Distribution (Bird Electric)
Black & Veatch Family of Companies
New Orleans, LA
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 1 min ago
Senior BESS Structural Engineer
Black & Veatch Family of Companies
Orlando, FL
With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.
Added 1 min ago
Survey Project Manager / Professional Land Surveyor
Van Cleef Engineering Associates LLC
Doylestown, PA
We are currently seeking a qualified and motivated Survey Project Manager / Professional Land Surveyor in our Doylestown, PA office. As a Survey Project Manager / Professional Land…
Added 1 min ago
Product Support Analyst
Memorial Hermann Health System
Houston, TX
…platform. The Analyst will collaborate heavily with the Product Manager and other Digital Product Analysts to understand, communicate, and implement digital consumer experiences in…
Added 2 mins ago
Regional VDC Manager
Loenbro
Cedar Rapids, IA
The Regional VDC Manager is responsible for managing and developing Loenbro’s Virtual Design and Construction (VDC) program for all major commercial and industrial projects. This role…
Added 2 mins ago
Automation Engineering Manager, Manufacturing M19
Ralliant
Hollister, CA
As the Automation Engineering Manager, Manufacturing, you will lead and manage a team which will create, execute, and administrate automation and applications within the Manufacturing…
Added 3 mins ago
Process Design Engineer III/Senior Process Design Engineer
Marathon Refining Logistics Services LLC
Robinson, IL
…contribute to refinery/organizational process optimization and project development. This includes identifying opportunities and developing projects to increase throughput, enhance yields,…
Added 3 mins ago
Process Controls Engineer III/Senior Process Controls Engineer
Marathon Refining Logistics Services LLC
Robinson, IL
…Process Controls Engineer will report to the Process Controls Manager, and designs, implements, and maintains process control strategies to optimize unit performance and…
Added 3 mins ago
Self-Perform Project Manager - Drywall (Southern California)
Turner Construction
Burbank, CA · Los Angeles, CA
Minimum of 6 years of related experience performing as Project Manager for specialty scopes of work (e.g., framing, drywall, acoustic ceilings, specialty ceilings, delegated design cold…
Added 4 mins ago
SH
Project Manager IV, Operational Excellence
Sutter Health
United States
- $129,188.8 to $222,872 USD / year
This position plans, organizes, monitors, and oversees highly complex projects and project portfolios in support of integration and/or mergers and acquisitions (M&A) initiatives across…
Added 4 mins ago
SH
Manager, Communications, Greater Silicon Valley Division
Sutter Health
United States
- $129,188.8 to $193,772.8 USD / year
Manages the development and implementation of communications strategies, plans and approaches to support the key priorities and initiatives of SH medical foundations, and also serves as the…
Added 4 mins ago
SH
Program Manager, Communications, Greater Central Coast Division
Sutter Health
United States
- $106,745.6 to $160,118.4 USD / year
…understanding and commitment to Sutter Health. Support the development and implementation of communication strategies and plans that advance Sutter Health's culture, explain key focus area…
Added 4 mins ago
General Manager III - Distribution
DHL
Lockbourne, OH
The General Manager III role has a national salary range of $95,000 - $120,000.
Added 4 mins ago
SLM Landscape Operations Assistant Manager
ON TOP OF THE WORLD COMMUNITIES LLC
Ocala, FL
The Assistant Manager of Landscape Operations is responsible for assisting the Manager of Landscape Operations with landscape maintenance and contract management of sales paths, community…
Added 4 mins ago
Medicare Pharmacy Stars Associate Director
Humana Pharmacy Solutions, Inc.
Remote, United States
…Associate Director will oversee and support a team responsible for development, implementation, and management of clinical program strategies to improve Medicare members' appropriate…
Added 5 mins ago
Oracle Systems Administrator
Fort Mill, SC
Administer Oracle Fusion Cloud environments including Production, Test, Development, and Training instances.
Added 5 mins ago
Outside Sales Representative
Sunbelt Rentals, Inc.
Remote, United States
Strong project management, new business development and customer retention skills

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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