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Added just now
Therapy Development Manager, DBS - U.S.
Abbott
Nashville, TN
The Therapy Development Manager additionally works in partnership with the global marketing organization to support new hire, advanced, and field-based sales training, global conferences,…
Added just now
Senior Manager, Product – Ductless Residential HVAC
GE Appliances, a Haier company
Nashville, TN
As GE Appliances’ Senior Manager, Product – Ductless Residential HVAC, you will lead assigned ductless product line responsibilities within the Residential HVAC portfolio. This role is…
Added just now
Associate Campaign Manager, Client Success - Markets
iHeartMedia
Nashville, TN
…curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for…
Added 2 mins ago
WI
Certified Vision Center Manager - ABO # 1283
Walmart Inc.
FL
- $26 to $39 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with customer needs, community demographics, and local economic patterns. Monitors competitive…
Added 2 mins ago
WI
Certified Vision Center Manager - ABO # 3877
Walmart Inc.
FL
- $26 to $39 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with customer needs, community demographics, and local economic patterns. Monitors competitive…
Added 2 mins ago
WI
(USA) Licensed/Registered Vision Center Manager
Walmart Inc.
United States
- $37 to $50 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with member needs, community demographics, and local economic patterns. Monitors competitive pricing…
Added 2 mins ago
Assistant Store Manager
Carter's Retail Inc.
Rockwall, TX
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
Added 2 mins ago
CR
Sales Manager (Part Time)
Carter's Retail Inc.
Barboursville, WV
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 2 mins ago
CR
Sales Manager (Part Time)
Carter's Retail Inc.
Arlington, TX
- Part-time
As a Part Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 2 mins ago
CR
Assistant Store Manager
Carter's Retail Inc.
Valley Stream, NY
- $22 to $28.25 USD / hour
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
Added 2 mins ago
Assistant Store Manager
Carter's Retail Inc.
N. Myrtle Beach, SC
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
Added 3 mins ago
M
Hotel Chocolat - Seasonal Retail and Barista Associate (Hubbard Woods, Winnetka, IL)
Mars
Chicago, IL
- $18 USD / hour
Product knowledge – able to learn about a diverse range of products but also able to understand the background to those products- how they’re grown and produced as well as a passion for…
Added 3 mins ago
Keyholder
Torrid
Riverchase Galleria, AL
…focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our…
Added 8 mins ago
W
Licensed/Registered Vision Center Manager
Walmart
MARYSVILLE, CA
- $37 to $50 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with member needs, community demographics, and local economic patterns. Monitors competitive pricing…
Added 8 mins ago
W
(USA) Licensed/Registered Vision Center Manager
Walmart
TEATICKET, MA
- $41 to $54 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with member needs, community demographics, and local economic patterns. Monitors competitive pricing…
Added 8 mins ago
W
(USA) Licensed/Registered Vision Center Manager
Walmart
DURHAM, NC
- $39.5 to $52.5 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with member needs, community demographics, and local economic patterns. Monitors competitive pricing…
Added 8 mins ago
W
(USA) Licensed/Registered Vision Center Manager
Walmart
DURHAM, NC
- $39.5 to $52.5 USD / hour
…oversight, and seasonal execution. Forecasts sales trends and aligns product assortments with member needs, community demographics, and local economic patterns. Monitors competitive pricing…
Added 11 mins ago
Technology and Metrology Engineering Program Manager - Sensors
Apple
Cupertino, CA
…validation of key technologies across Apple’s products. For new technologies, we focus on metrology development and design characterization. The team takes on a multitude of imaging &…
Added 11 mins ago
PACE, Senior Regulatory Engineering Project Manager (EPM)
Apple
Cupertino, CA
We are seeking a Regulatory Engineering Project Manager (EPM) to lead complex engineering initiatives in a fast-paced product development environment. In this highly visible role with…
Added 19 mins ago
Project Manager
Yancey Bros. Co.
Austell, GA · Dallas, TX · Phoenix, AZ
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS) products (Generators, ATS, Paralleling Switchgear, & Accessories) by managing multiple…
Added 20 mins ago
Engineering Manager, Online Serving and Inference, AI Platform
Netflix
Remote, United States
We are looking for an experienced AI/ML infrastructure engineering leader to lead the development of our next-generation serving and inference platform! You will lead this team to…
Added 21 mins ago
SE
Optical Associate, Certified (ABO) – Sam’s Club
Sam's East, Inc.
TX
- $23 to $31 USD / hour
Communicates with labs and optometrists regarding job status, product updates, and reordering expired lenses. Troubleshoots equipment failure issues and coordinates repairs. As applicable…
Added 21 mins ago
SE
Optical Associate, Non-Certified – Sam’s Club - PT
Sam's East, Inc.
TX
- $19.5 to $27.5 USD / hour
…communicates with labs and optometrists regarding job status and product updates. Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration…
Added 21 mins ago
SE
Optical Associate, Certified (ABO) – Sam’s Club - PT
Sam's East, Inc.
TX
- $23 to $31 USD / hour
Communicates with labs and optometrists regarding job status, product updates, and reordering expired lenses. Troubleshoots equipment failure issues and coordinates repairs. As applicable…
Added 21 mins ago
SE
Optical Associate, Non-Certified – Sam’s Club
Sam's East, Inc.
TX
- $19.5 to $27.5 USD / hour
…communicates with labs and optometrists regarding job status and product updates. Processes optical eyewear and contact lens orders, monitors trial lens inventory, and ensures calibration…

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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