Jobs in the United States

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Staff Accountant
Pratt Industries
Cedar Hill, TX
…Such standards will be set annually and communicated to the…
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PH
Health Center Manager Nurse Practitioner
Premise Health
New York, NY
- $165,000 to $175,000 USD / year
As a Full-Time Nurse Practitioner, Clinic Manager, you'll have the opportunity to take the lead in providing high-quality, personalized care to client employees at our onsite Health Center…
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AD
Case Aide-Visitation
Arizona Department of Administration
AZ
- $17.34 to $21.7 USD / hour
As an Assistant Case Manager/Case Aide-Visitation, you’ll:
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Director of Sales
HVMG
Lake Buena Vista, FL
…position; this role could also be a stop on the road to General…
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Program Manager - Electric Utilities
ENTRUST Solutions Group, A Leidos Company
Plainfield, IN · Bloomington, IN · Cincinnati, OH
The Program Manager will provide overall leadership, governance, and strategic direction for both the Transmission Pole Replacement Program and the Like-for-Like Asset Replacement Program.…
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Senior Project Manager- Distribution Communications Engineering
ENTRUST Solutions Group, A Leidos Company
Concord, NH · Waltham, MA · Albany, NY · Augusta, ME
We’re looking for an experienced Senior Project Manager to lead technical projects within Distribution Communications Engineering. You’ll be responsible for delivering projects on scope,…
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District Manager
Alsco
Oak Creek, WI
The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The District Manager…
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Medical Assistant, Pain Management
Peachtree Orthopaedic Clinic
Atlanta, GA
Job Title: Medical Assistant, Pain Management
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B&
Regional Property Manager
Birge & Held Group LLC
Remote, United States
- $100,000 to $110,000 USD / year
The Regional Property Manager at Birge & Held is accountable for all community operations within his/her assigned locations. He/she is responsible for the direct supervision of Property…
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F&B ASSISTANT SHIFT MANAGER
Zia Park Casino Hotel Racetrack
Hobbs, NM
…supervising F&B areas designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of…
Added 1 min ago
U
TEMP (RN) Registered Nurse 7pm-7:30am, Rotating Weekends - $65/hr
UHS
DENTON, TX
- $65 USD / hour
Ensure Infection Control, Safety and Risk Management policies and procedures are consistently implemented
Added 1 min ago
M
Sr. Sales Account Associate
MarketSource
United States
- $19 to $22 USD / hour
As a Senior Account Manager, you'll oversee a portfolio of customer accounts, partner with key stakeholders to identify growth opportunities, execute business initiatives, and deliver…
Added 1 min ago
Supervisor - Operations (2nd Shift LTL)
Wesco
Alsip, IL
…housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct…
Added 1 min ago
U
RN - Postpartum (Full-Time/Days)
UHS
WASHINGTON
- Full-time
Graduate of an accredited or NLN-approved RN program.
Added 1 min ago
Front Office Manager
The Joule
Dallas, TX
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning…
Added 1 min ago
AG
Change Manager 6-Month Contract
Allegis Global Solutions
Remote, United States
- $40 to $60 USD / hour
Actively exercises certified change management procedures in order to produce high quality program and project results
Added 1 min ago
Assistant Project Manager II
Quanta Infrastructure Solutions Group, LLC
Spring, TX
…Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our…
Added 1 min ago
Baker
Tim Hortons
Mount Vernon, OH
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Management team
Added 1 min ago
LVN
Eisenhower Medical Center
United States
Required: Graduate of an accredited Licensed Vocation Nurse Program if hired after March 1, 2025; proof of graduation not required if LVN license issued and maintained in good standing by…
Added 1 min ago
FL
Jack Runner
FreezPak Logistics
Jacksonville, FL
- $17 to $20 USD / hour
…delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our…
Added 1 min ago
Manager, U.S. Benefits
RBC Capital Markets, LLC
Minneapolis, MN
…Communication, Employee Programs, Group Problem Solving, Health Program Management, HR Governance, Human Resources Policies, Invoices, Life Insurance, Vendor…
Added 1 min ago
Morning Restaurant Supervisor
Omaha, NE
Supervise staff and oversee department operations in the manager's absence.
Added 2 mins ago
Community Coordinator - Partnerships
OPERATION KINDNESS HUMANE SOCIETY
Dallas, TX
Reporting Relationship: Senior Manager of Community Operations
Added 2 mins ago
Automotive Sales Manager - Texan GMC
GL Texan, LLC
Humble, TX
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Added 2 mins ago
Automotive F&I Manager
KGA-Aloha, LLC
Kailua-Kona, HI
EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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