Jobs in the United States

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Added 2 mins ago
Director of Project Management
Primoris Renewable Energy
Denver, CO
…consistent project planning, execution, forecasting, reporting, and risk management…
Added 2 mins ago
Ford Racing Powertrain Business Manager
Ford Global
Allen Park, MI
Ford Racing’s Powertrain Business Manager supports Powertrain Motorsport Operations by maintaining financial oversight, streamlining procurement to reduce program schedule risk, managing…
Added 5 mins ago
Self-Perform Project Manager - Drywall (Southern California)
Turner Construction
Burbank, CA · Los Angeles, CA
…pursuit, staffing, proactive planning, implementation, budget, and risk…
Added 5 mins ago
SH
Project Manager IV, Operational Excellence
Sutter Health
United States
- $129,188.8 to $222,872 USD / year
…development, the establishment of project communication and risk management plans, workflow process redesign, metric development and return on investment analysis. Provides leadership to…
Added 5 mins ago
SH
Manager, Communications, Greater Silicon Valley Division
Sutter Health
United States
- $129,188.8 to $193,772.8 USD / year
Defines and communicates project objectives that are clear, useful, and attainable using a variety of best practices and standard processes to ensure operational efficiency and scalability.
Added 6 mins ago
M
Customer Support Manager
MoeGo
Remote, United States
- $100,000 to $115,000 USD / year
We're looking for a hands-on Customer Support Manager to lead MoeGo's frontline support team day to day, managing two Support Leads and the specialist team behind them. You'll run a 24/7…
Added 6 mins ago
Centennials Program Manager (Limited-Term)
University of Georgia Staff
GA
The Limited-Term Centennial Program Manager will provide centralized leadership and project management for the centennial celebrations of the Hugh Hodgson School of Music and the Lamar Dodd…
Added 7 mins ago
Project Manager - Transit
Arcadis
Seattle, WA
Arcadis is seeking a skilled Project Manager with strong experience in transit projects to lead the planning, coordination, and delivery of complex capital projects. This role is…
Added 11 mins ago
Director of Information Technology - Medicaid
S2Tech
Chicago, IL
…Illinois TCMP. This individual will oversee and maintain the program's data-management environment and ensure that it supports valid data collection and processing, secure information…
Added 11 mins ago
CI
Senior Grants Manager
CONSERVATION INTERNATIONAL
Arlington, VA, United States, VA
- $92,000 to $97,000 USD / year
Partner with program and operations teams to design, institutionalize, and optimize grantmaking policies, procedures, and tools. Provide recommendations on operational approaches, develop…
Added 12 mins ago
Senior Manager, Strategy Planning & Governance
CVS Pharmacy, Inc.
Remote, United States
The Senior Manager, Strategy Planning & Governance is responsible for leading strategic planning, governance, and portfolio oversight activities that support the long-term success of the…
Added 12 mins ago
Senior Manager, Performance and Quality
Caremark, L.L.C.
Remote, United States
As the Senior Manager, Performance and Quality, you'll lead proposal development and formal client responses for the account, and coordinate the team's responses to client, external, and…
Added 12 mins ago
GI
Internal Controls, Audit Remediation, Readiness, and Risk Management Consultant
Guidehouse Inc.
VA
- $74,000 to $124,000 USD / year
Providing financial risk management program support to include maintaining the agency's financial risk register (identifying, evaluating, and tracking financial risks and their mitigation…
Added 14 mins ago
Self-Perform Project Manager - Drywall (Southern California)
Turner Construction Company
Burbank, CA · Los Angeles, CA
…pursuit, staffing, proactive planning, implementation, budget, and risk…
Added 14 mins ago
Global Supply Manager, SoftGoods
Apple
Cupertino, CA
Apple is seeking an experienced Global Supply Manager (GSM) to join our Soft Goods Materials team. This group manages the end-to-end commercial and operational lifecycle of Apple's custom…
Added 14 mins ago
Senior Manager, Payment Integrity COE
Aetna Resources, LLC
Remote, United States
The Senior Manager, Payment Integrity COE Rework & Escalations provides centralized program leadership for the intake, tracking, coordination, reporting, and resolution of rework and…
Added 15 mins ago
TR
Facilities Supervisor - MVP
The Road Home
Sandy, UT
- $20.04 USD / hour
Develop and implement a preventative maintenance program with the Facilities Manager.
Added 15 mins ago
Manager, Community and Store Experience
PetSmart
Phoenix, AZ
The Manager, Community and Store Experience is responsible for integrating Customer Experience across the business and enabling successful execution of in-store events, adoption programs,…
Added 15 mins ago
Senior Technical Project Manager, Lunar
Vast
Long Beach, CA
Vast is looking for a Senior Technical Project Manager to support our Lunar Program, reporting to the Senior Vice President, Lunar Programs. As a founding program management hire for this…
Added 17 mins ago
Relationship Banker
First Commonwealth Bank
Russellton, PA
…to ask for your customers’ business. You will work with your Manager on your Pathways progression and personal development, because you know that, as a Relationship Banker, you can change…
Added 17 mins ago
Senior Manager, ERP & Financial Systems
Apogee Services Inc.
Minneapolis, MN
The Senior Manager, ERP & Financial Systems leads the strategy, delivery, governance, and support of the enterprise ERP and financial application portfolio. In this role, you will focus on…
Added 18 mins ago
Analyst Trade Credit Services
The Home Depot
Atlanta, GA
…commercial credit customers associated with the Pro Trade Credit program. Managing and establishing credit lines, providing sound receivables management & customer service, and supporting…
Added 20 mins ago
Retail Assistant Store Manager
Gabriella White
Pelham, AL
Retail Assistant Store Manager (On-Site, Pelham, AL)
Added 21 mins ago
Manager, Operations, Global Markets
US: Mastercard International Incor
New York City, NY · Purchase, NY
Over the course of initiatives, the individual will gather and analyze information, identify operational challenges and opportunities, develop actionable recommendations, and support…
Added 23 mins ago
A
Program Manager
AdvancedPCB
Orange, CA
- $70,000 to $100,000 USD / year
AdvancedPCB is seeking a highly organized and technically adept Program Manager to oversee the planning, execution, and delivery of customer programs. This role will act as the primary…

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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