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Manager, Carborne System Data Maintenance
Metropolitan Transportation Authority
Brooklyn, NY
- From $115,252 USD / year
…changes, and assist shops in implementing these changes. The manager will also implement a hardware configuration control plan for Portable Test Equipment (PTE) to maintain a state of good…
Added just now
Welder
ASSA ABLOY
Montgomery, AL
…equipment, and quality standards. Working closely with production, engineering, maintenance, and quality teams, you will ensure products are manufactured safely, accurately, and efficiently…
Added 1 min ago
Senior Sales Programs Manager
Zip
Remote, United States
…role that makes it real. As our first Senior Sales Programs Manager, you will own the design and delivery of coordinated, multi-quarter programs that move the revenue needle - across…
Added 1 min ago
Nebraska/Iowa Professional Services Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
…diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping…
Added 1 min ago
EHS Specialist
Cannon Jeffries
Greenville, SC
Lead the facility hazardous waste program in compliance with RCRA regulations and Large Quantity Generator (LQG) requirements, including waste classification, accumulation area management,…
Added 1 min ago
Senior Executive
Matrix Research, Inc.
Beavercreek, OH
The selected candidate will work closely with operations and engineering to identify, develop, and execute difficult research and prototype efforts to continue the company's current growth…
Added 1 min ago
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Design Project Manager
Epstein
Chicago, IL
- $100,000 to $150,000 USD / year
Epstein is seeking Design Project Manager to join our growing team. This key position effectively plans, coordinates, and tracks all project related design activities in a manner that…
Added 2 mins ago
Associate Program Consultant
120 Water, Inc.
United States
The Associate Program Consultant (APC) is the operational backbone of the S&D team, responsible for the behind-the-scenes execution that keeps water quality programs running accurately and…
Added 2 mins ago
HI
Manufacturing Engineer
HGC Industries
Indianapolis, IN
- $75,000 to $90,000 USD / year
…stamping solutions to customers worldwide through excellence in engineering, technology, manufacturing, and customer service. Our mission is to create gaskets and components that meet the…
Added 2 mins ago
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Survey Senior Project Manager
Colliers Engineering & Design
MA · Agawam, MA · Hingham, MA · Boston, MA
- $123,530 to $169,510 USD / year
Colliers Engineering & Design is seeking a Senior Survey Project Manager to join its team in Massachusetts!
Added 2 mins ago
Technical Program Manager
Stimulus Technologies
Remote, United States
The Technical Program Manager runs the network and systems programs for Stimulus Broadband outside the fiber build: integration of existing markets onto standard platforms, integration of…
Added 2 mins ago
PC
Kitchen Manager
P.F. Chang's China Bistro, Inc.
Lubbock, TX
- $66,000 to $81,000 USD / year
Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
Added 3 mins ago
CO
Assistant Planning Director
City of Saratoga Springs
Saratoga Springs, UT
- $93,396 to $112,075 USD / year
…Planning Director and, when appropriate, the City Attorney, City Manager's Office, or other authorized City…
Added 3 mins ago
Senior Process Assurance Engineer
GE Aviation Systems LLC
United States
The Sr Quality Engineer for Process Assurance reports to the Sub-Section Manager for Process Assurance within the Chief Engineer’s Office for Avionics. Process Assurance provides…
Added 3 mins ago
Industrial Engineering Intern
Southeast Toyota Distributors, LLC
FL
The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this…
Added 3 mins ago
Process Intelligence Intern, Distribution
Southeast Toyota Distributors, LLC
FL
The ideal candidate will be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in: Business Administration,…
Added 3 mins ago
Operations Project Management Intern
Southeast Toyota Distributors, LLC
FL
The ideal candidate will be actively enrolled in a graduate-level degree-seeking program at an accredited college or university, with a focus in operations management, business…
Added 3 mins ago
Complex Event Manager - FT
Westin Las Vegas
Las Vegas, NV
The Events Manager will be responsible for the management of all aspects and functions of the Convention Services Department in accordance with Hotel standards. Coordinates arrangements and…
Added 4 mins ago
CO
Plumbing Field Engineer
City Of Atlanta
Atlanta, GA
- $47,474.94 to $67,000 USD / year
The purpose of this job is to supervise, participate in, and provide plumbing field-engineering services. Duties include but are not limited to supervising staff; coordinating activities;…
Added 4 mins ago
Construction Manager
Stantec
Burlington, MA · Boston, MA · Providence, RI
Stantec’s Water/Wastewater business is looking for a talented Construction Manager focused on the planning and engineering design of infrastructure projects who wants to be part of a…
Added 4 mins ago
Technical Program Manager
Illinois Tool Works
Norwood, MA
The Technical Program Manager (TPM) is responsible for leading and delivering a portfolio of technical and engineering development projects within the Instron Static organization. This role…
Added 4 mins ago
Nebraska/Iowa Professional Services Manager
HDR
Omaha, NE · Des Moines, IA · Ames, IA · Davenport, IA · Cedar Rapids, IA · Lincoln, NE
…diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping…
Added 4 mins ago
Assistant Director of Public Works
City of Copperas Cove
Copperas Cove, TX
…management activities, state and federal regulatory compliance, and program…
Added 5 mins ago
Product Manager, Optical
CVI Laser, LLC
Albuquerque, NM
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 5 mins ago
Manager, Corporate Communications
IDEX Service Corp.
Northbrook, IL
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…

Kforce

Program Manager II

Mountain View, CA, United States

$51 to $61 USD / hour

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Job details

Pay: $51 to $61 USD / hour
Experience: 5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Posting language: English
Posted: Nov 3, 2026

Original job description

A client with Kforce is seeking a Program Manager II to join their team in Mountain View, CA.

Duties Include:

Maintaining an established set of Key Performance Indicators (KPIs) related to customer satisfaction, efficiency, and compliance, ensuring third-party operations consistently meet and exceed performance targets
Presenting performance results, strategic roadmap updates, and operational risks providing clear, data-driven insights
Coordinating and collaborating cross-functionally with a number of different internal teams (including Product, Engineering, Compliance, and Finance) to deliver end-to-end implementation of new products, tools, features, and system enhancements, monitoring performance and resolving issues
Drive issue remediation: Manage edge cases and escalations across loan products and servicing platforms holistically; Solving case by case, leveling up the learnings, tracking trends, and recommending improvements to policies and procedures to prevent additional issues
Support Loan Servicing Workstreams including fraud claims, checks/wires research and application, servicing agent QA and monitoring, servicing agent training material development, tracking and monitoring bankruptcy/deceased/hardship processing, research and respond to credit reporting disputes, triage and resolve escalated complaint cases
Documenting Procedures: You will work closely with our team to improve process documentation of servicing and collections policies and procedures
Utilize servicing software and tools to track and document servicing activities, maintain accurate records and generate reports
Respond to audit requests and manage corresponding controls within the team's risk framework
Own servicing readiness for new product and feature launches, translating PRDs and design specs into SOPs, FAQs, agent talking points and training, and securing partner approvals before go-live
5-7+ years of experience in fintech with a focus on loan servicing and project/program management
Ability to navigate between the big picture and execution details simultaneously
Track record of taking extreme ownership in driving to decisions and outcomes
Experience with leading change across a large organization, including acting as a catalyst to accelerate outcomes
Outstanding empathy and understanding of the customer and their finances
Ability to work in a fast paced and quickly changing environment
Strong communication skills with the ability to simply lay out the conclusions and reasons for each decision
Analytical mindset, strong Excel skills necessary; SQL experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Customer service
Regulatory compliance
Research
Reporting
Documentation
Program management
Communication skills
Microsoft Excel
SQL

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