Mutual Funds Specialist

Kforce has a client that is seeking a Mutual Funds Specialist in Milwaukee, WI.

Duties:

• Analyze moderately complex shareholder transactions to determine proper departmental routing
• Review documentation for regulatory compliance and indications of fraudulent activity
• Complete shareholder identity verifications when necessary
• Prepare and image documents into the electronic document management system
• Analyze and process shareholder subsequent investments
• Image, encode and endorse shareholder checks
• Resolve internal and external issues that are sometimes not documented within work instructions and maintain work standards for volume and accuracy
• Maintain shareholder purchase transactions as requested
• Promptly research and complete records requests received from internal and external clients; Due to the nature of the records for some clients this task may become moderately complex and may deviate from standard work processes
• Assist with the receipt, cataloging and preparation for off-site storage of client records and documents
• Coordinate retrieval of documents stored off site as needed
• Assist with department-wide projects and initiatives
• Provide assistance with the converting records and de-converting of records for incoming and departing clients
• Mentor and review work product of Document Distribution Rep 1, 2, or 3 as needed
• Assist with department initiatives as requested
• Complete system maintenance as needed
• Mail all correspondence with appropriate enclosures to shareholders, clients, and administrative agencies
• Print and enclose forms for letters created through automation and then mail
• Two to four years of post-High School education or equivalent work experience

Preferred Skills/Experience:

• Working knowledge of the securities/mutual fund industry, terminology, rules, regulations, practices and procedures gained through experience working within the industry or through post-secondary education or a minimum of one year experience as an Account Services Rep 3
• Excellent oral and written communication, mathematical, PC, and customer service skills
• Excellent customer service skills
• Strong reading comprehension skills to effectively interpret shareholder requests and legal documents
• Effective verbal and written communication skills
• Proficient mathematical and computer skills
• Microsoft Office Suite Skills; Excel and Word
• Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines
• Ability to perform all types of transactions with minimal supervision, while maintaining or exceeding internal/external quality and productivity goals
• Ability to act as mentor, working with trainers, new processors and their managers to help individuals with transition from the training room to the processing teams
• Ability to communicate with shareholders, internal departments, fund clients, and administrative agencies to resolve problems regarding shareholder requests and regulatory requirements
• Ability to perform multiple tasks in a dynamic working environment with minimal supervision
• Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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