Help Desk Support Specialist

Kforce has a client in Corona, CA that is seeking a Help Desk Support Specialist. Weekend work may be required - this is a 24/7 operation. There is a requirement to be available for any shift based on business needs. Work is 100% onsite.

• High School diploma or GED required
• 1+ years of technical training/education or equivalent is preferred
• 1+ years of customer service experience
• Excellent customer service skills along with solid technical aptitude
• Proficient in Microsoft Office and working in different operating systems
• Able to troubleshoot internet browsers, smart phones and tablets is a plus
• Able to multitask
• Skilled in providing problem resolution
• Good verbal and written communication skills
• Effective interpersonal skills
• Able to work in a fast paced environment with an average of 50 calls per day

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.