Dir Regional Services

Kforce is a solutions firm specializing in technology, finance & accounting,and professional staffing services.Each year, we help more than 30,000 people find work.We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs.

At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size.

We are proud of the culture we’ve created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools,and a team of great people. Together, we can achieve powerful results.At Kforce,We Love What We Do. We Love Who WeServe.

SUMMARY:

Under general direction, this position is responsible and accountable for managing and directing operations with a given office to achieve ongoing revenue growth, profitability and productivity in up to two service offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

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Direct a team of Account Managers, Recruiters and other staff as appropriate in a specific office for (a) specific product(s).

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Responsible for office staffing, training and career development of team members.

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Prioritize accounts and job orders and ensure tasks completed.

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Promote cross functional utilization and proactive sharing of account information among Kforce clients under their control.

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Develop service and delivery plans in support of organizational strategies and objectives. Recommend improvement of strategies based on market research and competitor analyses. Oversee implementation of approved strategies and initiatives.

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Analyze operational and financial data; prepare forecasts and projections.

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Identify customer needs. Continuously be alert and responsive to changing customer business environment and needs. Communicate to account management team accordingly.

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Serves as the quality checkpoint associated with the service and delivery process.

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Provides ongoing performance feedback to each team member, both informally and through the formal performance evaluation process. Drives performance accountability for all team members.

SUPERVISORY RESPONSIBILITIES:

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Yes, manages the activities of direct reports.

KEY SUCCESS INDICATORS/ATTRIBUTES:

• Demonstrates a strong commitment to exceptional customer service and leadership among peers.
• Demonstrates strong commitment to a team environment.
• Demonstrates exceptional verbal and written communication skills.
• Demonstrates excellent interpersonal skills and exhibits confidence when interacting with others.
• Demonstrates strong problem solving, sound judgment, reasoning abilities and negotiation skills.
• Ability to influence and persuade to achieve desired outcomes.
• Demonstrates excellent time management and organizational skills.
• Proficient at handling difficult situations with professionalism and respect.
• Ability to develop an independent viewpoint and present a compelling business case to support recommendations.
• Exhibits strong drive for results and success; conveys a sense of urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
• Ability to develop and maintain relationships with key business partners by building personal credibility and solid trust.
• Ability to self-motivate and self-direct.
• Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook).
• Commitment and adherence to Firm’s Core Values.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree and five years of related product/business experience preferably within the staffing industry. Three to five years of management experience required.

CERTIFICATES AND/OR LICENSES:

• None required.

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.