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Instructor in Diagnostic Medical Sonography - Program Director
CCC Clovis Community College
Clovis, NM
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Small Business Sales Manager - East Greater Twin Cities area
U.S. Bank National Association
Minneapolis, MN
…smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in…
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Position responsible for performing advanced indirect and selected direct patient care duties in support of the nursing process in a competent manner under the direction of an RN and for…
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Assistant Project Manager
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United States
The Assistant Project Manager is an entry-level project management position and is expected to learn and develop competency in the Essential Duties and Responsibilities. In addition, the…
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Hyatt Place Washington DC Georgetown
Washington, DC
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Los Angeles, CA · San Francisco, CA · NY
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Support Operations. Drive Excellence. Grow Your Career.
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Support safe, compassionate, patient-centered care in the home
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5+ years of experience in aircraft maintenance support, GSE maintenance, or tool crib/calibration program management
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Senior Sales Account Executive
Intrado Life & Safety, Inc.
United States
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Senior Category Manager
Rosendin
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…objectives for cost, quality, and schedule. This position is a program lead role that is responsible for driving category strategies through a matrixed team while providing oversight,…
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Driver FT IL $18 per hour
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Registered Nurse (RN) - Float Team, North Site
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Communicates and documents psychological status and care plan; support group, counseling services, social services.
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Senior Manager, Business Development Operations & Support
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- $150,000 to $180,000 USD / year
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Director, Business Development Operations & Support (BD-OS)
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Denver, CO
- $169,000 to $205,000 USD / year
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Construction manager - Northeast (OH, CT, Upstate NY)
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Nurse Practitioner -Addiction Medicine
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management for each client throughout treatment
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IR RN - Interventional Radiology - Travel Nurse
Fusion Medical Staffing
Atlanta, GA
- $2,041.02 to $2,346 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
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FM
IR RN - Interventional Radiology - Travel Nurse
Fusion Medical Staffing
Atlanta, GA
- $2,287.23 to $2,629 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
Added 1 min ago
FM
IR RN - Interventional Radiology - Travel Nurse
Fusion Medical Staffing
Atlanta, GA
- $2,287.23 to $2,629 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…

Kforce

Desktop Support Technician II

Tucson, AZ, United States

$17 to $26 USD / hour

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Job details

Pay: $17 to $26 USD / hour
Experience: Bachelor's degree or 5+ years of end-user technical support experience in a fast-paced corporate or enterprise environment;
Posting language: English
Posted: Nov 4, 2026

Original job description

A client with Kforce is seeking a Desktop Support Technician II to join their team in Tucson, AZ.

Overview:

This onsite role combines hands-on IT technician work including front-line walk-up customer support, support of our Live Expert and retail programs, break/fix, refresh, testing and root cause analysis for computer problems, and manufacturer repair needs. The role includes support of retail location build outs and ongoing hardware replacements for these locations. Weekend support coverage is part of the role, as this position is critical to peak season coverage.

Key Responsibilities:

Perform level 2 tech work at the local site level supporting customers with questions, Installations, and troubleshooting issues on company distributed laptops
Support the Live Expert program break/fix process, including triage, repair, vendor and warranty coordination, and timely ticket resolution
Support retail program break/fix and refresh, in support of retail program build outs and ongoing support
Ability to troubleshoot and perform root cause analysis on computer problems across Mac and Windows laptops and desktops, and configure and troubleshoot wired and wireless connectivity
Perform program testing for Live Expert and retail hardware and configurations
Handle escalations and investigations, including asset management inquiries for legal and compliance
Provide weekend support coverage
Perform asset management activities: inventory tracking, device lifecycle management and documentation
Troubleshoot returned devices and prepare equipment for end-of-life processing and eWaste disposal as needed
Provide technical assistance and training to system users, and support additional departmental tasks as assigned
Bachelor's degree or 5+ years of end-user technical support experience in a fast-paced corporate or enterprise environment; Prior desktop support (PC and Mac), IS technician or IT support experience is required
Experience with Google Workspace (Gmail, Sheets, Docs, Slides)
Strong knowledge of Mac and Windows laptops and desktops, with the ability to triage issues and perform hardware repairs
Advanced knowledge of ServiceNow, working queues and experience with the asset management module
Strong customer service, interpersonal and communication skills with technical and non-technical users, verbal and written
Ability to manage multiple tasks in a fast-paced, queue-driven environment, including peak season demand
Ability to work onsite in Tucson, AZ, Monday - Friday, and support work from home weekend coverage

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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More about this job

Skills

Root cause analysis
Troubleshooting
Troubleshoot
Regulatory compliance
Documentation
Technical support
Google Workspace
Google Gmail
Google Docs
Google Slides
Microsoft Windows
ServiceNow
Customer service
Communication skills

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