Customer Service Specialist

Kforce's client, a global organization in West Michigan is seeking a Customer Service Specialist to join its growing team. This is a fully onsite opportunity with excellent long-term growth potential.

Responsibilities include:

• Customer communication and support
• Order entry and management
• EDI order processing
• Invoicing and customer portals
• Quotes and sales support
• Shipping and logistics coordination
• 3+ years of customer service, order entry, or sales support experience
• Strong attention to detail and communication skills
• Business-related education
• Proactive, dependable, and comfortable working independently
• ERP/SAP experience is a plus
• Manufacturing experience is not required

This is an excellent opportunity for someone looking to join a strong team and potentially grow into a leadership position in the future.

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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