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Added 1 min ago
EU
Patient and Device Safety Director, Digital Science - Evinova
Evinova US LLC Company
Boston, MA
- $194,147.2 to $254,818.2 USD / year
We also recognize the importance of flexibility and balance. Our ways of working support both individual needs and team collaboration. To foster connection and collaboration, employees are…
Added 2 mins ago
Accounting Manager
Burkett Restaurant Equipment
Perrysburg, OH
As Accounting Manager, you will play a critical role in overseeing the accounting function, managing the month‑end close process, supporting construction project billing, and leveraging…
Added 3 mins ago
Procurement Specialist
San Manuel
Highland, CA
Reporting to the Manager, Procurement, the Procurement Specialist is responsible for the procurement of goods and service, ongoing category management and supplier performance management…
Added 6 mins ago
Strategic Account Manager
McCann Industries, Inc
Addison, IL
What We Do: ‘Serving the Constructor’ with supplies, equipment, and support needed to get the job done.
Added 6 mins ago
Senior Manager, Training & Sales Enablement-Respiratory Health
ADVANCED RESPIRATORY, INC. USA
St Paul, MN
As a Senior Manager, Sales Training & Enablement, you will lead the strategy, development, and execution of commercial training programs that strengthen the knowledge, skills, and…
Added 10 mins ago
SDEII Specialist GenAI Tooling, Specialist Technology Team (STT), AWS WWSO SA Field Initiatives
Amazon Web Services, Inc.
Jersey City, NJ · Austin, TX · Bellevue, WA · New York, NY · Houston, TX
…You spend a focused block building a new retrieval or agent capability that you designed, then review a teammate's code and give feedback that helps them grow. You might set up an…
Added 10 mins ago
Associate Electrical Engineering Manager
Delta Industrial Services Inc
Ramsey, MN
The Associate Electrical Engineering Manager focuses on building engineering capability, ensuring design quality, supporting project schedules, fostering collaboration, and creating an…
Added 11 mins ago
Senior Commercial Manager
Turner & Townsend
Houston, TX
Mentor junior commercial staff and support development of commercial capability across the organization.
Added 13 mins ago
Continuous Improvement & Industrial Engineer III
Igloo Products Corp.
Katy, TX
…training. Provides Lean expertise and guidance through the development, documentation, implementation, and validation of focused and sustainable value stream transformation. Will facilitate…
Added 14 mins ago
Senior Creative Director, Cencora University
AmerisourceBergen Services Corporation
Remote, United States
Translate enterprise capability strategies, including manager development, AI education, business acumen, critical thinking, and team effectiveness, into high-quality experiences.
Added 14 mins ago
QUALITY ASSURANCE MANAGER
IMPROVED PIPING PRODUCTS INC
San Antonio, TX
The Quality Assurance Manager leads IPP's Quality Assurance and Quality Control programs to ensure raw materials, manufacturing processes, and finished products meet customer…
Added 14 mins ago
Product Manager - TCDC Fan Coil Wall Data Centers
CFO Trane U.S. Inc.-CFO
Columbia, SC · Davidson, NC
The Product Manager, TCDC Fan Coil Walls will support the growth and execution of Trane’s Fan Coil Wall product portfolio within the Americas Commercial HVAC business. This role is…
Added 15 mins ago
Product Manager, Size Reduction
PGNA INC
Cranberry Township, PA
As the Product Manager for the Size Reduction product line, you will own Conair's size reduction portfolio, taking a system view that spans granulators, shredders, and the associated…
Added 16 mins ago
Castings Engineer
Linamar - New
Livonia, MI
…analysis, Design of Experiments (DOE), CAE validation, and process capability analysis to support product and process…
Added 16 mins ago
Manager - Integrated Plant Systems
GE Vernova Hitachi Nuclear Energy Americas LLC
United States
The Plant Engineering Manager will provide leadership to a diverse technical team of dedicated engineers and scientists responsible for the development of new plant engineering proposals,…
Added 18 mins ago
AC
Contracts Administrator
Aston Carter
Chula Vista, CA
- $46 to $50 USD / hour
…pumps, replacement components, overhaul services, and technical support for the U.S. Navys surface and submerged fleet. In this role, you review, negotiate, acknowledge, and administer…
Added 18 mins ago
Finanacial Analyst
NIDEC MOBILITY AMERICA CORPORATION
North America/USA/Illinois/St. Charles, IL
· Support developing a full-year forecast and work with Sr. Accounting Group Manager to manage the AOP (Annual Operating Plan) process; communicate functional targets, timelines and…
Added 19 mins ago
EI
Senior Manager, Account Management
Entegris, Inc.
Remote, United States
- $127,000 to $170,000 USD / year
Entegris is seeking a strategic, commercially focused North America Sales Manager with dual leadership responsibilities including leading the direct sale organization for our high purity…
Added 20 mins ago
Sr. Sales Manager
Oshkosh Corporation
Remote, United States
Build organizational capability through leadership development, succession planning, and workforce planning.
Added 22 mins ago
Category Manager - Bakery and Sushi
Fresh Thyme Market
Downer's Grove, IL
The Category Manager - Bakery and Sushi is responsible for managing assigned categories with the objective to meet or exceed projected budgets for top line sales, total profit dollars,…
Added 23 mins ago
Outside Sales Representative - Minneapolis
HOME DEPOT U.S.A., INC.
MN
…specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed…
Added 23 mins ago
Cybersecurity Staff Analyst | Human Risk
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
· Coordinate technical support requests and roadmap/strategy sessions with the simulation vendor, looping in the Manager for anything requiring a contract or investment decision.
Added 23 mins ago
FM
Director, AI Learning & Enablement
Fidelity Management & Research Company LLC
Boston, MA
- $95,000 to $186,000 USD / year
The Director, AI Learning & Enablement will lead the development and execution of Asset Management's AI capability-building strategy. The role will design and deliver learning programs,…
Added 23 mins ago
Customs Brokerage Supervisor
Mohawk Global Logistics Corp
Itasca, IL · Chicago, IL
…distribution, performance management, training, and employee development, serving as the primary escalation point for operational and client issues. Working closely with cross-functional…
Added 24 mins ago
Logistics Analyst (Requirements)
Delta Point LLC
Wright-Patterson AFB, OH
…Supply (MRO-S) Functional Management Office (FMO) requires the support of a Logistics Analyst. This position will provide support in identification, definition and documenting of…

Keyfactor, Inc.

Manager, Professional Services

Remote, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

About Keyfactor

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title: Manager, Professional Services

Location: United States (Remote)

Experience: Manager Level

Job Function: Professional Services

Employment Type: Full-Time

Industry: Computer & Network Security

Travel Requirements: Up to 25% travel time required

About the position

The Manager in Professional Services, provides leadership to project teams in Global Professional Services, ensuring successful project delivery, client satisfaction, and operational efficiency. Leads by example, taking a proactive approach to decision-making and achieving business objectives, while maintaining strong relationships with key stakeholders.

Job Responsibilities

Provide leadership and direction to project teams, overseeing project delivery and customer satisfaction.
Lead by example, demonstrating a bias towards action and achieving business goals.
Establish and maintain strong relationships with key stakeholders to drive collaboration and alignment.
Provide mentorship, coaching, and guidance to team members, fostering a culture of accountability, ownership, and urgency.
Serve as the primary point of contact for escalations, providing guidance and resolution.
Own team training and enablement in collaboration with technical team.
Collaborate with Finance teams to ensure accurate tracking, forecasting, and reporting of project-related metrics.
Represent the Professional Services organization in customer-facing engagements.
Conduct regular project reviews, root cause analyses, and retrospectives to identify areas for improvement.

Minimum Qualifications, Education, and Skills

Bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, or equivalent experience.
Comprehensive knowledge in a technical, MSP, or software consulting capacity with commiserate leadership experience.
Capability to manage multiple teams, ensure alignment with company goals, and drive performance improvements.
Advanced reporting capabilities with Excel, or other BI software.
Previous use of PSA software, or other related PS software.
Excellent managerial and organizational skills, strong decision-making, and resource allocation.
Strong communication skills in a consultative manner with customers and internal/external stakeholders.
Proven effectiveness in business troubleshooting and problem-solving.
Consistent confidence in speaking to technical, non-technical, and executive audiences.
Strong interpersonal communication and writing abilities.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
Comprehensive benefit coverage globally.
Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
Competitive time off globally.
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

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More about this job

Skills

Leadership
Decision making
Customer service
Collaboration
Provide mentorship
Coaching
Forecasting
Reporting
Computer science
Computer technology
Organizational skills
Communication skills
Troubleshooting
Problem solving

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