Location:
127 Public Square, Cleveland Ohio
Position Location Policy
- General Location: Open on location within the United States
- Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, are expected to work on-site 3 days per week at the nearest location.
- Remote work offered if outside of Key Bank footprint.
ABOUT THE JOB (JOB BRIEF)
KeyBank is seeking a transformative, results-driven Lead Product Manager for our Core Treasury product organization. Reporting directly to the Leader of
CORE/ Digital Products
, this role
is responsible for developing and executing product vision, defining the roadmap, and ensuring the successful delivery of key initiatives that drive company growth and enhance the customer experience for real time payment products including Core Treasury products and other modern money move solutions such as Ledgering, Payment Rails and other Money Movement products
for Key's commercial businesses, which includes Business Banking, Middle Market, Large Corporate, and National Industry Verticals.
This Lead Product Manager will partner closely with executives, leaders and cross-functional teams across the firm to strength
en Key's position as a leading payments provider by modernizing the portfolio for a faster, more digital, and more integrated client experience to drive deposit and fee revenue growth. They will help define and drive a focused strategic and execute initiatives that accelerate revenue, deepen client value, and enhance competitiveness. Additionally, they will work extensively with the business development teams, clients, and external partners to shape solutions, bring new products to market successfully, and expand distribution.
The foundation for success in this role is deep experience across money movement, instant payments, and fraud solutions, combined with a command of the global payments landscape, including competitive dynamics, digital product enablement, operational realities, and the evolving regulatory and risk environments. Equally important, the candidate is an authentic and strategic leader who inspires high-performing teams, brings clarity to complexity, influences effectively across a matrixed organization, and leads with integrity, resilience, and a clear sense of purpose.
ESSENTIAL JOB FUNCTIONS
Essential Functions
Develop and execute product strategy and roadmap aligned with business objectives
Manage the entire product lifecycle from concept to launch and iteration
Evaluate and prioritize opportunities using data and customer insights
Collaborate with engineering, design, marketing, and sales for solution delivery and go-to-market execution
Analyze product performance and feedback to drive improvements
Mentor junior team members and promote best practices
Represent the product internally and externally
Design, modify, and develop new product portfolios and services
Recommend pricing, positioning, and channel strategies
Monitor and report on acquisition performance metrics
Assess market and regulatory changes, recommending adjustments as needed
Ensure compliance and legal standards for product offerings and distribution
Track competitors and forecast industry trends
Oversee forecasting accuracy, performance measurement, and client experience
Negotiate and manage vendor relationships and contracts
Collaborate on marketing campaigns and measure results
Lead initiatives per project plans and ensure successful outcomes
Consult with leadership on innovation and portfolio enhancements
Perform additional duties as assigned
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