Lead Development & CRM Coordinator

Lead Development & CRM Coordinator Location: Scranton, PA | On-site | Full-Time Kevins Worldwide – Promotional Product Distributor Kevins Worldwide, a top-ranked promotional product distributor based in Scranton, PA, is looking for a proactive and detail-oriented individual to join our fast-paced Lead Development Team. As part of a growing division within a Top 100 branding partner, this role blends outbound prospecting with backend CRM and operations support. If you're comfortable picking up the phone, managing data with precision, and playing a key role in both lead engagement and workflow execution - this may be the perfect fit for you.

What You’ll Do:

Lead Development

• Make outbound calls to cold and warm prospects to qualify sales opportunities
• Identify key decision-makers and uncover client needs
• Set appointments for Account Executives through targeted outreach
• Launch personalized campaigns using ZoomInfo, HubSpot, and templated emails
• Collaborate with the Lead Development Manager on strategic campaigns and initiatives

CRM & Operational Support

• Upload, tag, and route trade show leads using Captello, Excel, HubSpot, and Acumatica
• Monitor and respond to incoming leads from our website chat and HubSpot
• Ensure CRM data accuracy - no duplicates or incomplete entries
• Assign leads and notify the appropriate sales team members
• Run reports and export data from Acumatica and HubSpot as needed

What You Bring:

• 1+ year experience in sales development, inside sales, or sales support
• Comfortable making outbound calls and qualifying leads
• Strong working knowledge of CRM tools, especially HubSpot
• Ability to learn systems like Acumatica quickly
• Highly organized with strong attention to detail
• Self-motivated and able to manage tasks independently

Bonus Points For:

• Experience with ZoomInfo or other prospecting tools
• Background handling trade show leads and follow-up campaigns
• Familiarity with the promotional products or branded apparel industry

Why Kevins Worldwide? You’ll be part of a collaborative team inside a company known for innovation, creativity, and customer satisfaction in the promotional marketing space. This is a great opportunity to get in early on a growing team with room to grow and make an impact.