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Kettering Health

myHR Service Center Rep-Workday Implementation

Miamisburg, OH, United States

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Job details

Apply by: Oct 21, 2027
Experience: Minimum of 1 year of customer service experience, preferably in an office or HR environment.
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Details

Support Service l Miamisburg l Full-time l Days l Time-Limited Role

Responsibilities & Requirements

The myHR Service Center Representative serves as the first point of contact for employees, managers, and retirees seeking information or assistance with Human Resources (HR) policies, benefits, payroll, and related matters. This role ensures timely, accurate, and confidential support while maintaining compliance with regulatory and organizational standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

High school diploma or GED.

Required Work Experience:

Minimum of 1 year of customer service experience, preferably in an office or HR environment.

Skills:

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and HR Information Systems
strong verbal and written communication skills
ability to handle confidential information with discretion
effective organizational and problem-solving abilities
customer service orientation
ability to learn and apply HR policies and procedures
attention to detail.

Preferred Qualifications

Preferred Education:

Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.

Preferred Work Experience:

Experience in HR service delivery, benefits administration, or related HR functions.

Preferred Licenses, Certifications, and Registrations:

Professional HR certification (e.g., PHR, SHRM-CP) preferred.

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More about this job

Skills

Payroll
Regulatory compliance
Customer service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication skills
Problem solving
HR policies
Attention to detail
SHRM-CP

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