Project Manager

Project Manager

Come, Innovate, Build, Disrupt & Thrive!

Position Overview KēSTA I.T. is seeking an experienced Project Manager to lead multiple complex enterprise IT programs and projects for an organization. The work centers on the implementation and maintenance of Call Center solutions, and the role calls for a solid understanding of IT infrastructure.

In this role you will oversee projects from planning through completion, defining scope, duration, resources, and cost, and keeping work on time, within budget, and within scope. You will follow a PMI-based project management methodology and use the organization's project portfolio management tools across all projects.

You will work with IT managers and technical teams, and report project status to upper management. The position is self-directed and operates with limited supervision, so sound judgment and independent initiative are important. Strong communication skills are essential for working effectively at all levels of the organization.

Key Responsibilities

• Lead multiple complex enterprise IT programs and projects, primarily related to the implementation and maintenance of Call Center solutions.
• Manage program and project activities to deliver on time, within budget, and within scope.
• Define project scope, duration, resources, and cost, and determine the best approach to meet project objectives.
• Manage project scheduling, tracking, issue management, risk management, change management, and status reporting.
• Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on the PMI framework and SEI's CMMI framework.
• Use the Project Portfolio Management (PPM) tools, Clarity and Azure DevOps, on all projects.
• Design and implement project plans, and plan and coordinate work with project teams.
• Partner with IT managers and IT technical teams to plan and accomplish project goals.
• Set deadlines, assign responsibilities, and monitor and summarize project progress.
• Prepare status reports on project progress for upper management.
• Establish structure and organization for managing a complex environment, with emphasis on quality, productivity, and consistency.
• Direct corrective actions in any area where performance falls below objectives.
• Apply experience and independent judgment to plan and accomplish goals with limited supervision.

Required Qualifications

• 5+ years of project management experience with Enterprise IT Initiatives
• 5+ years of experience with the State of Michigan SUITE Project Management Methodology or an equivalent PMI-based project management methodology
• 5+ years of experience with Project and Portfolio Management systems, e.g., Clarity and Microsoft Project
• Strong leadership and communication skills (10 years, required)
• Thorough understanding of IT Infrastructure Technology and good understanding of industry standard processes related to IT infrastructure
• Ability to work in a self-directed, independent manner with limited supervision
• Ability to communicate effectively at all levels of the organization
• Agile experience (3 years)

Preferred Qualifications

• PMP Certification
• ITIL Certification

Available Benefits

• Medical Benefits (Platinum level plans available)
• Work from home / Hybrid / Onsite options
• PTO
• Holiday Pay
• VTO
• 401K
• Charitable Match
• Training reimbursement

About KēSTA I.T. Our name says it all; KēSTA I.T. (Keys-to-I.T.) AND our people are our keys to our success!

KēSTA I.T. is a premier Utah-based technical staffing and consulting services firm. We specialize in temporary and permanent placement of Software, Hardware, Network, Cloud, CRM/ERP, Data, End-User support, Web and Executive / leadership-based positions on a full time and consulting basis.

If you're interested in a role where top performance is rewarded, personal time is valued, and excellence is demanded at every level we want to talk to you today!

Where do you want to go? We've got the keys! ~ KēSTA I.T.