Jobs in the United States

25+ jobs

Save this search

Added 6 mins ago
Software Engineer III
Robert Half Inc.
Remote, United States
Robert Half is seeking a Software Engineer III who will analyze, design, program, debug, test, implement and modify software enhancements and/or new applications used in local, networked,…
Added 8 mins ago
Business Development & Field Innovation Manager
Motorola Solutions, Inc.
Remote, United States
…technologies to support security and safety throughout the world. We engineer our products from start to finish and manufacture them in-house. We're known for low volume and high capability…
Added 11 mins ago
Customer Service Engineer (VA ESOM)
Kentro
Anchorage, AK
Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for…
Added 16 mins ago
QA Engineer, Drug Substance Manufacturing
Fujifilm
Holly Springs, NC
High level of familiarity/understanding of validation of production equipment, hygienic utilities, quality systems, automation, manufacturing & IT Systems, and methodologies.
Added 16 mins ago
QA Engineer, Drug Substance Manufacturing
Fujifilm
Holly Springs, NC
High level of familiarity/understanding of validation of production equipment, hygienic utilities, quality systems, automation, manufacturing & IT Systems, and methodologies.
Added 16 mins ago
Principal Engineer Quality (CMM)
CORP-Corporate Office
United States
Northrop Grumman Mission Systems is seeking a talented Principal Engineer Quality (CMM) located in Rolling Meadows, IL.
Added 16 mins ago
Staff DevOps Engineer - Position qualifies for sign-on bonus starting at $10k
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is looking for an experienced Staff DevOps Engineer to augment our team. This position can be based in Aurora, CO, Morrisville, NC or Sacramento, CA.
Added 16 mins ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Northrop Grumman Aeronautics Systems has an opening for an Information Systems Engineer Manager 2 to join our team of qualified, diverse individuals within our Aircraft Solutions…
Added 16 mins ago
EMI/C Systems Engineer - Level 3 or 4 (AHT)
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is seeking an EMI/C Systems Engineer – Level 3 or 4 to join our team in Gilbert, AZ. This position can be filled at either Level 3 Principal Systems…
Added 16 mins ago
EMI/C Systems Engineer - Level 2 (AHT)
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is seeking an EMI/C Systems Engineer – Level 2 to join our team in Gilbert, AZ.
Added 16 mins ago
Reliability Systems Engineer - Level 3 or 4 (AHT)
CORP-Corporate Office
United States
Northrop Grumman’s Space Systems Sector is seeking a Reliability Systems Engineer – Level 3 or 4 to join our team in Redondo Beach, CA. This position can be filled at Level 3 Principal…
Added 16 mins ago
Space Vehicle Systems Engineer - Level 3 or 4 (AHT)
CORP-Corporate Office
United States
This position is contingent upon the candidate obtaining final clearances and program access(es) within a reasonable period of time as determined by the company. Continued employment…
Added 26 mins ago
Specialist, System Analysis
L3Harris
West Palm Beach, FL
The Defense Systems Analysis Department WPB is seeking an experienced engineer for a full time position to support programs at the West Palm Beach, FL campus. This engineer would report to…
Added 26 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Tallahassee, FL
We are seeking a Distinguished Engineer who has built AI and security systems that operate in the real world and stop real adversaries.
Added 26 mins ago
Delivery Lead
EPAM Systems
Orlando, FL
If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
Added 26 mins ago
L
Cybersecurity Systems Engineer II
Lyntris
San Diego, CA
- $115,000 to $145,000 USD / year
Develop, review, and maintain technical documentation, including Systems Engineering Plans (SEPs), system specifications, interface documentation, engineering change requests, test…
Added 30 mins ago
Senior Flight Test Engineer - Space Systems
Anduril Industries
Costa Mesa, CA
We are seeking a highly motivated and experienced Flight Test Engineer with a focus on developmental testing of a full range of Sub-sonic to Hypersonic systems. You will collaborate closely…
Added 31 mins ago
Reliability Systems Engineer - Level 3 or 4 (AHT)
Northrop Grumman
Redondo Beach, CA · Redondo Beach
Northrop Grumman’s Space Systems Sector is seeking a Reliability Systems Engineer – Level 3 or 4 to join our team in Redondo Beach, CA. This position can be filled at Level 3 Principal…
Added 31 mins ago
EMI/C Systems Engineer - Level 2 (AHT)
Northrop Grumman
Gilbert, AZ · Gilbert
Northrop Grumman’s Space Systems Sector is seeking an EMI/C Systems Engineer – Level 2 to join our team in Gilbert, AZ.
Added 31 mins ago
EMI/C Systems Engineer - Level 3 or 4 (AHT)
Northrop Grumman
Gilbert, AZ · Gilbert
Northrop Grumman’s Space Systems Sector is seeking an EMI/C Systems Engineer – Level 3 or 4 to join our team in Gilbert, AZ. This position can be filled at either Level 3 Principal Systems…
Added 32 mins ago
Mission Manager / Systems Engineer II
Lodestar
Los Angeles, CA
Lodestar is the software-first space prime for the hardware abundant era. We believe the next generation of space systems will be defined not by launch, fuel, and batteries, but by…
Added 45 mins ago
Sr Validation Engineer (RF, mmWave & Mixed-Signal) - TeraWave
Blue Origin Personnel, LLC
San Diego, CA · Cupertino, CA
Blue Origin's Silicon Systems team designs the custom ASICs behind TeraWave, including mmWave front end integrated circuits and digital beamformers with high speed interfaces. As a Senior…
Added 45 mins ago
Software Engineer II - TeraWave
Blue Origin Personnel, LLC
Cupertino, CA
The ideal candidate brings expertise in systems programming, high-performance packet processing, and carrier-grade networking software, thriving in an environment where microsecond-level…
Added 58 mins ago
Flight Test Engineer - Space Systems
Anduril Industries
Costa Mesa, CA
We are seeking a highly motivated and experienced Flight Test Engineer with a focus on developmental testing of a full range of Sub-sonic to Hypersonic systems. You will collaborate closely…
Added 1 hour ago
SO
Environmental Engineer
State of Iowa
Des Moines, IA
- $30.57 to $47.42 USD / hour
…and external stakeholders, and the ability to use computer software programs at a moderate to advanced level. Must demonstrate initiative, attention to detail in technical work, a customer…

Kentro

Customer Service Engineer (VA ESOM)

Anchorage, AK, United States

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 5, 2027
Experience: 2+ years of experience in IT Technical Support, Help Desk or System Administration.
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

A Customer Service Engineer can quickly respond to end-user requests for assistance when existing manuals and scripted responses are insufficient to meet user needs. Must be able to interact with customers, diagnose problems, and lead customers through the necessary steps to correct their issues. Must have experience conducting routine system administration tasks and logging data in system admin logs.

Location: Onsite - Anchorage VA Medical Center (Anchorage, AK)

This Job Description reflects the primary duties of the role; however, it is not intended to be all‑inclusive. Team members may be asked to take on additional responsibilities in alignment with customer expectations, business needs, and Kentro’s culture of collaboration and adaptability.

Responsibilities

Support the Government with the installation, maintenance, testing, and troubleshooting of computer systems and equipment, ensuring optimal operation and user satisfaction.
Assist in delivering both remote and desk-side technical support, responding to IT support tickets, and performing diagnostic and repair activities on both hardware and software components.
Aid in setting up and maintaining user accounts, interfacing with other software applications, compiling reports, and responding to customer requests.
Assist in the maintenance of Active Directory and other system accounts, support connectivity and client applications, and assist in the configuration and support of local and wide area network services.
Monitor open tickets in VA’s ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies identified shall be reported with proposed corrective actions for approval before implementation.
The work environment involves both sedentary and active elements, requiring careful handling of electronic components and adherence to safety precautions to prevent injuries or equipment damage.
Utilize debugging protocols and processes.
Troubleshoot problems and issues identified by customers and implement corrective actions quickly.
Facilitate equipment returns, deployments, unboxing, inventorying, and verification.
Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and bending, twisting, squatting, reaching, climbing, and crawling to navigate through facility spaces to access and repair equipment.
Stand and move throughout the work area for prolonged periods.

Communication & Interpersonal Skills

Active listening: Understand customer needs and concerns fully before responding.
Clear verbal and written communication: Explain technical issues in simple, customer-friendly language.
Empathy: Show understanding and patience with frustrated or non-technical customers.
Relationship building: Develop trust and rapport with customers and colleagues.
Professional demeanor: Represent the company with courtesy and confidence in all interactions.

Customer-Centric Mindset

Proactive attitude: Anticipate customer needs before they escalate into issues.
Continuous improvement: Seek feedback to improve both personal performance and customer experience.
Ownership: Take responsibility for resolving issues from start to finish.

Travel:

A Customer Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to as “surge capacity.” These requests would be discussed and coordinated beforehand and depending on the event, events may require the need to travel for 2 weeks at a time, equating to 12 consecutive days, departing on Monday, and returning on the Friday of the following week.
Overtime is not authorized for any work to include this surge capacity.
For work related travel, Kentro will pre-pay specific expenses (airfare, and hotel); expenses that are out-of-pocket will require submission of an expense report in accordance with Kentro policy. Expense reimbursements are paid out weekly. Per diem for meals and lodging will be provided for overnight stays based on the GSA Per Diem Rates for that location.

Qualifications

Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline or 8 years of additional relevant experience may be substituted for education.
2+ years of experience in IT Technical Support, Help Desk or System Administration.
Candidates must be able to meet the physical requirements of the role as listed in the job description.

Preferred:

Experience in conducting routine system administration tasks and logging data in system admin logs
Knowledge on a number of debugging protocols and processes
Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment

Clearance requirement:

US Citizen or Lawful Permanent Resident (Green Card)
Willing and able to get a Public Trust Suitability clearance
Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully.

Health Requirements:

This Kentro position provides on-site support for the Department of Veterans Affairs. The Department of Veterans Affairs has facility-specific vaccination and testing requirements (please see the bulleted examples below). If chosen for this role, candidates may be required to show proof that their vaccinations and testing are current. The Kentro Suitability team will provide guidance on what the facility-specific health requirements for this position are, any documents needed, and how to request reasonable accommodation.

Yearly Flu Vaccination
Tuberculosis testing with a negative result
Vaccination records or titer testing required for Measles Mumps and Rubella (MMR), Hepatitis B, and/or Varicella

Benefits

The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply To apply to Kentro Positions- Please click on the job link and then click the blue “Apply” button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

Apply About employer

Report this job