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Kenosha Human Development Services

Caseworker/Project YELLOW Door RRH

Kenosha, WI, United States

$22.6 USD / hour

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Job details

Pay: $22.6 USD / hour
Apply by: Feb 2, 2027
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

KENOSHA HUMAN DEVELOPMENT SERVICES, INC. 3536 52nd Street Kenosha, WI 53144

Division/Department: Homeless Assistance Services Location: Main Office Job Title: Caseworker/Project YELLOW Door RRH Reports To: Homeless Services Program Manager Type of Position: Full-time Schedule: 40 hours per week or as demanded by the job FLSA Status: Non-Exempt Starting Pay: $22.60 per hour

POSITION SUMMARY

The caseworker for Project YELLOW Door provides comprehensive supportive services to young adults 18-24 experiencing homelessness in scattered site living arrangements. Using a person centered, trauma informed approach to service delivery, the caseworker is responsible for assessing need, developing and working with a housing stability plan, and applying individualized interventions to assist young adults achieve their self-defined goals.

RESPONSIBILITIES

Participate in the program admission process and established goals, which includes: a. Review all coordinated entry assessments in Clarity HMIS (WI Homeless Management Information System) at program b. Provide participants with a program orientation at intake meeting c. Acquire necessary releases of information to gather background information and share information for the required collaboration of services and mainstream resources d. Obtain third party verification of homelessness that determines eligibility for the program and may include documentation of a disability from a qualified licensed professional e. Understand and assist with the management of program and system performance measures f. Collaborate with Emergency Shelters, Homeless Outreach Workers and other service providers working with homeless individuals and families
Provide case management services to program participants on a regular and consistent basis as determined by the individual’s service plan. Case management includes the following: a. Assess, plan, coordinate, implement and evaluate the overall service delivered to the participant b. Assist clients obtain safe secure living arrangements by teaching apartment searching skills c. Assist clients move in and out of apartments/houses d. Help participants learn to live in housing, maintain their housing in a safe manner, maintain positive rapport with neighbors and the landlord e. Create a comprehensive Housing and Employment Stability Plan with the participant and provide appropriate interventions to assist with goal achievement f. Learn and Implement concepts of Positive Youth Development g. Help participants create support systems and participate in the community, as they desire. h. Provide individualized budgeting and money management skills to program participants as needed i. Teach basic, intermediate and advanced social skills based on need j. Collaborate with Landlords and Other Community Service Providers k. Coordinate opportunities for educational advancement, such as GED preparation and attainment, post-secondary training, and vocational education l. Assist with job preparation and attainment, such as career counseling, job preparation training, dress and grooming, job placement and job maintenance m. Provide assistance in accessing mainstream benefits, including food stamps, childcare assistance, and health insurance n. Assist participant access Mental Health, AODA and Medical services as needed o. Provide assistance with ensuring participants have access to food and clothing p. Provide transportation and assist in developing transportation skill. q. Develop and run Life Skills Groups r. Work with the participant to establish a discharge plan six months prior to program exit and work with that participant intensively to ensure exit to self-sufficiency and housing stability
Learn and Implement concepts of Positive Youth Development
Ensure all required documentation is accurate, complete, and submitted within established deadlines. a. Complete all required assessments and service plans as directed. b. Complete all required housing documents prior to requesting security deposits, rent payments and/or arrears. c. Use Client Tracking System to document client contacts and progress. d. Complete data entry into Clarity, the Homeless Management Information System (HMIS) and run reports as required. e. Complete check requests on a monthly basis. f. Upload and keep housing documents current in the check request system. g. Complete and maintain client files and ensure the information matches the data entered in HMIS. h. Complete and file discharge plans appropriately.
Meet with supervisors to review program, paperwork and case management issues
Understand cultural diversity and show respect/sensitivity for others’ values and culture
Promote a harassment-free environment

RELATIONSHIP DEVELOPMENT

Is responsible for creating a positive, relaxed and supportive environment a. Actively engages clients in amicable conversation, shares in activities and responds to needs/requests in a timely fashion b. Accepts and respects the client’s circumstances, asks about feelings and interests; validates feelings with empathy, offers encouragement; celebrates accomplishments EFFECTIVE TEACHING1. Promotes a strength-based approach to teaching functional skills a. Teaching interactions include positive, supportive quality components (i.e. voice tone, enthusiasm, appropriate physical proximity, and eye contact) b. Skills, routines, and program expectations are preventively taught, specific praise is given to reinforce positive behavior, constructive feedback teaches a replacement skill; safe, planned de-escalation techniques are used in response to aggressive/challenging behavior c. Perceives and responds directly to teaching and problem-solving opportunities d. Teaching components include praise, empathy, specific skills and behavioral descriptions, and goal-centered rationales

TREATMENT PLANNING

Identifies the treatment needs of the client and collaborates on an agreed upon plan to achieve their goals a. Assesses the client’s strengths and challenges, develops a realistic plan along with the client b. Provides services and collaborates with community resources c. Identifies and teaches treatment-specific skills that support the client’s success PROFESSIONALISM

Conduct oneself in a professional manner a. Maintain the confidentiality and other rights of participants, families and staff and follow HIPPA Guidelines for all verbal and written communication b. Problem-solve difficult situations in a timely manner c. Manage difficult or emotional consumer situations by responding promptly to needs, requests for assistance and services d. Give, receive and act upon feedback from supervisors and co-workers in an appropriate manner e. Maintain professional boundaries with consumers and co-workers at all times f. Attend training as requested by supervisors g. Other tasks as assigned by supervisors QUALIFICATIONS: Bachelor’s Degree in a human service-related field and/or experience working with individuals and families experiencing homelessness and/or other issues that put individuals at risk of housing instability.

Ability to effectively communicate, both written and verbally, in the English language
Must have reliable transportation and valid driver’s license with good driving record
Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
Ability to maintain records and document case notes daily
Ability to give and accept feedback as a part of a team
Ability to traverse within the workspace and community frequently
Be willing to learn and work with the treatment philosophies
Bilingual in Spanish a plus
People with lived experience of homelessness strongly encouraged to apply Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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Skills

Circulate information
Collaboration
Documentation
Case management
Teaching
Budget management
Counselling
Child care
Mental health
Data entry
Problem solving
Confidentiality
Communication skills
Valid driver's licence
Accept constructive criticism
Bilingualism

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