Compliance Supervisor

COMPLIANCE SUPERVISOR

Aging & Disability Services

Be a driving force behind quality, accountability, and community impact! As Kenosha County’s Compliance Supervisor for the Division of Aging and Disability Services, you’ll lead efforts to ensure programs and services meet the highest standards, strengthen partnerships with community providers, and turn performance data into meaningful improvements. This is an opportunity to combine your skills in compliance and program oversight to help ensure older adults and individuals with disabilities receive effective high-quality services.

Join our team and help make a difference!

2027 Hiring Range: $68,579- $81,641 annually

Position Summary and Job Duties

The Compliance Supervisor, reporting to the Director of Aging and Disability Services, serves as the division’s primary compliance professional, responsible for developing, implementing, and monitoring compliance programs to ensure adherence to applicable laws, regulations, grant requirements, and organizational policies. In addition to managing compliance functions, the Compliance Supervisor provides oversight to an outreach staff member who provides outreach activities to ensure alignment with organizational objectives and regulatory requirements. This position works closely with leadership, staff, community partners, and stakeholders to promote ethical practices, regulatory compliance, and effective community engagement. Job duties include:

• Work with Kenosha County’s network of service providers to establish and monitor contract performance and consumer outcome measures for contracted services
• Assist with grant preparation, monitoring and reporting
• Develop, coordinate, and administer surveys to assess service quality, satisfaction and program effectiveness
• Review monthly and quarterly reports against performance goals relative to service units, persons served and other objectives
• Maintain records management practices that support monitoring compliance, transparency, accountability, and operational efficiency
• Monitor, record, investigate, and coordinate responses to complaints, grievances, and claims of noncompliance involving division programs, services, staff, or contracted providers
• Serve as a compliance resource for staff, leadership, community partners, and stakeholders
• Recommend and implement process improvements that enhance operational effectiveness and compliance outcomes
• Monitor and coordinate marketing and outreach activities to ensure consistency with program objectives, compliance requirements, and organizational priorities
• Develop and implement an advertising and marketing plan
• Perform other work as required or assigned

Success Factors

Knowledge of:

• Proficient level use of Microsoft Programs including Excel and Power Point; ability to demonstrate proficiency

Skill in:

• NIATx or comparable quality improvement process
• Analytical and problem-solving skills

Ability to:

• Have a high degree of accuracy and attention to detail
• Demonstrate and maintain excellent communication, presentational, writing, and organizational skills
• Work respectfully in a diverse and inclusive environment

Job Requirements, Education, Training and Experience

Required Education and Experience

• Bachelor’s degree in public administration, social work, psychology or related field
• At least 2 years’ administrative experience in human services

Preferred Education and Experience

• Master’s degree in public administration, social work, psychology or related field
• Three+ years’ administrative experience in human services or related field
• Experience in program evaluation and/or analysis

Benefits

• Health, dental and vision insurance effective first of the month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves light physical demands, including computer workstation and local travel by automobile
• May require sitting for long periods of time

Selection Process

• Application Review - Qualifying
• Oral Interview - Qualifying
• Background Check - Qualifying
• Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

To learn more about the Kenosha County Aging and Disability Services, please visit: https://www.kenoshacountywi.gov/155/Aging-and-Disability-Resource-Center

Applications must be submitted no later than Thursday, December 3, 2026, at noon.

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is E8 (Min. $68,579 – Max. $94,704 annually).

We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.

Thank you for your interest in employment with Kenosha County!