SUPPLY, MANAGER

Overview of Position

The inside salesperson will assist customers with purchasing merchandise and ensure delivery and customer satisfaction with their orders. Building relationships with customers is critical to this role as it provides a strong understanding of the customer’s business and needs. An inside salesperson uses this knowledge to expand our sales opportunities with the customer while exceeding their expectations.

Duties/Responsibilities

• Greeting and interacting with customers.

• Consults with customers to understand their needs and preferences related to merchandise.

• Process incoming existing account orders.

• Build relationships with current and new customers.

• Answers customer’s questions about merchandise.

• Upsells and suggest adding on products.

• Assists customers with purchase decisions, use knowledge of our product assortment and availability, and suggest alternative or complimentary items.

• Retrieves merchandise from sales floor, stock room, or other inventory locations, places special orders.

• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent sales and negotiation skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Ability to learn industry related software programs.

• Able to lift up to 25 pounds.

Qualifications

Education/Experience Requirements

• High school diploma or equivalent preferred.

• Previous retail experience preferred.

• On-the-job training provided.