Jobs in the United States

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Added 1 min ago
Hardware Engineer
NCR VOYIX
ATLANTA, GA
The engineer will provide engineering review and guidance for new product development such as developing product specifications and necessary test plans. They will investigate complex…
Added 6 mins ago
EB
Engineering Aide (Part-time)
East Bay Municipal Utility District
Oakland, CA
- $6,254 to $7,602 USD / month
- Part-time
Supporting the Project Engineer with site visits and field data collection.
Added 10 mins ago
Infrastructure Engineer
EQL Tech
San Francisco, CA
Payment Systems Architecture: Own and evolve a multi-service monorepo spanning an event-driven pipeline, a payments API (onboarding, credit, cards), balance healthchecks, and regulatory…
Added 10 mins ago
Infrastructure Engineer
EQL Tech
Phoenix, AZ
Payment Systems Architecture: Own and evolve a multi-service monorepo spanning an event-driven pipeline, a payments API (onboarding, credit, cards), balance healthchecks, and regulatory…
Added 10 mins ago
ET
Founding Engineer - GovTech
EQL Tech
San Francisco, CA
- $125,000 to $175,000 USD / year
Payment Systems Architecture: Design and own a multi-service monorepo spanning an event-driven pipeline, a payments API (onboarding, credit, cards), balance healthchecks, and regulatory…
Added 10 mins ago
ET
Payments Engineer - Series A fintech
EQL Tech
San Francisco, CA
- $125,000 to $175,000 USD / year
Payment Systems Architecture: Own and evolve a multi-service monorepo spanning an event-driven pipeline, a payments API (onboarding, credit, cards), balance healthchecks, and regulatory…
Added 15 mins ago
VH
Engineering Technician
Veterans Health Administration
Charleston, SC
- $74,678 to $97,087 USD / year
A COR must be appointed for Architecture and Engineer, construction, hazmat contracts exceeding $25,000, all healthcare contracts for services and multi-year service contracts.
Added 15 mins ago
Ford Racing Vehicle Engineering Lead, Feature & Software Delivery
Ford
Allen Park, MI · Allen Park
The Vehicle Engineering – Features & Human Factors Engineer will lead the integration of customer needs, human-centered design, HMI, selectable drive modes, ergonomics, and vehicle features…
Added 20 mins ago
DL
IT Specialist (ENTARCH)
Defense Logistics Agency
Philadelphia, PA · Battle Creek, MI · New Cumberland Defense Logistics Center, PA · Wright-Patterson AFB, OH · Whitehall, OH · Richmond, VA · Hill AFB, UT · Fort Belvoir, VA
- $125,776 to $187,093 USD / year
…mission interoperability and real-time system integration. | Engineer, configure, and maintain data pipelines (ETL/ELT), for data engineering initiativesâincluding ETL processes, advanced…
Added 22 mins ago
OO
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
- $143,913 to $187,093 USD / year
Design and implement cloud security controls, including identity and access management (IAM), encryption at rest and in transit, logging, monitoring, and compliance automation.
Added 33 mins ago
Information Systems Security Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
Transform technology into opportunity as a Cybersecurity Systems Engineer/Information Systems Security Engineer (ISSE). A career in enterprise IT means connecting and enhancing the systems…
Added 33 mins ago
Cloud Engineer - Active TS/SCI with CI POLY
ENS Solutions, LLC
Reston, VA
As a Sr. Cloud Engineer, you will be a key player in architecting, designing, and implementing cloud solutions that empower our clients to leverage the full potential of cloud technologies.…
Added 33 mins ago
Suricata Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
We are seeking an experienced Suricata Engineer to join our cybersecurity team. The ideal candidate will possess deep technical expertise in Suricata, particularly in understanding and…
Added 33 mins ago
Suricata Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
We are seeking an experienced Suricata Engineer to join our cybersecurity team. The ideal candidate will possess deep technical expertise in Suricata, particularly in understanding and…
Added 33 mins ago
Suricata Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
College Park, MD
We are seeking an experienced Suricata Engineer to join our cybersecurity team. The ideal candidate will possess deep technical expertise in Suricata, particularly in understanding and…
Added 33 mins ago
Illumio Zero Trust Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
…labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical…
Added 33 mins ago
Illumio Zero Trust Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
…labeling frameworks, enforcement boundaries, and zone-based controls. Develop Illumio workflows, runbooks, dashboards, and segmentation models for enterprise workloads and critical…
Added 33 mins ago
Suricata Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
South Norfolk, VA
We are seeking an experienced Suricata Engineer to join our cybersecurity team. The ideal candidate will possess deep technical expertise in Suricata, particularly in understanding and…
Added 33 mins ago
Senior ForeScout Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
…solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge of network engineering, Active Directory, and system…
Added 33 mins ago
Senior ForeScout Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
…solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge of network engineering, Active Directory, and system…
Added 33 mins ago
VectraAI On-Premise Integration Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
We are seeking a Vectra AI Integration Engineer to deploy, tune, and sustain Vectra AI Detect sensors and Recall pipelines in physical data centers, air‑gapped networks, and enterprise…
Added 33 mins ago
VectraAI On-Premise Integration Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Washington, DC
We are seeking a Vectra AI Integration Engineer to deploy, tune, and sustain Vectra AI Detect sensors and Recall pipelines in physical data centers, air‑gapped networks, and enterprise…
Added 33 mins ago
ForeScout Engineer - Active TS/SCI With CI Poly
ENS Solutions, LLC
Washington, DC
…solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system…
Added 33 mins ago
ForeScout Engineer - Active TS/SCI With CI Poly
ENS Solutions, LLC
Reston, VA
…solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system…
Added 33 mins ago
Information Systems Security Engineer - Active TS/SCI with CI Poly
ENS Solutions, LLC
Reston, VA
7+ years of experience as a cybersecurity engineer specializing in designing and building implementations of required security controls and implementing continuous monitoring and auditing…

Kendall Howard

Field Service Engineer

Midlothian, TX, United States

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Job details

Experience: 5+ years experience in equipment maintenance, field service, or technical support roles.
Posting language: English

Original job description

Why Kendall Howard? We're a growing manufacturer serving the IT infrastructure field, with a no-nonsense attitude: stay humble, work hard, and take on challenges head-first. Around here, you won't just "do your job" -- you'll be part of a team that builds, solves, and delivers products we're proud to put our name on. The benefits and pay are solid, but the real perk is being part of something that matters alongside people who care just as much as you do. Our Benefits We know benefits matter, and we've got you covered. Full-time employees enjoy:

Medical, Dental & Vision coverage
Supplemental insurance options
401(k) with company match
Paid Time Off (PTO)
Paid holidays

Why This Role Is Unique Unlike traditional field service positions that focus primarily on equipment repair, our Field Service Engineers operate as part of a fully integrated technical support system. Field Service Engineers work directly inside some of the most advanced operational environments in the world, supporting equipment systems used in large-scale data centers and technical infrastructure facilities. Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This means field personnel are never working alone when complex problems arise. Field Service Engineers also contribute directly to improving the equipment they support. Feedback from the field flows directly to the engineering teams, allowing real-world operational experience to influence future equipment design and reliability improvements. As a result, our Field Service Engineers are not simply service technicians - they are technical partners in an engineering-driven support organization that designs, builds, and continuously improves the systems used in the field. Job Summary The Field Service Engineer is responsible for providing onsite service, maintenance, compliance auditing, and operational support for specific equipment systems deployed within customer facilities. Field Engineers are assigned to a regional service area and may travel between multiple buildings or facilities within that region as operational needs require. Field Service Engineers perform troubleshooting, preventative maintenance, equipment repairs, and commissioning of newly installed systems. They also perform ESD compliance audits, support equipment upgrades, and assist with operational training for customer personnel. Field Service Engineers work directly inside customer facilities and serve as the first point of contact and visible representative of Kendall Howard. This role requires professionalism, strong technical capability, and the ability to represent the company with confidence in highly technical operational environments. Essential Functions Equipment Maintenance and Repair

Perform onsite troubleshooting and repair of specific equipment systems.
Diagnose mechanical and electrical issues affecting operational equipment.
Replace damaged components and restore equipment to proper operating condition.
Verify system functionality following repair activities.

Preventative Maintenance

Perform scheduled preventative maintenance activities on deployed equipment.
Inspect mechanical components, electrical systems, and operational controls.
Replace worn components and ensure equipment remains within operational specifications.
Document maintenance activities within the service ticket system.

Equipment Commissioning

Commission newly installed equipment systems within customer facilities.
Verify equipment configuration, labeling, and operational readiness.
Ensure systems meet operational and safety requirements before entering service.

ESD Compliance Auditing

Perform electrostatic discharge (ESD) compliance audits within operational environments.
Inspect grounding systems, workstations, and ESD control equipment.
Test grounding cords, wrist straps, and other ESD protection systems.
Identify non-compliant conditions and document findings.
Apply compliance labeling and assist with remediation activities when required.

Equipment Upgrades and Modifications

Install upgrades, attachments, or improved components on existing equipment systems.
Verify compatibility and operational performance following upgrades.

Customer Support and Training

Provide training to customer personnel on proper equipment operation and safety procedures.
Demonstrate correct usage of equipment systems and accessories.
Provide guidance on basic troubleshooting and operational checks.

Operational Documentation

Document service activities, repairs, audits, and maintenance actions within the service ticket system.
Maintain accurate equipment lifecycle records.
Report recurring issues and equipment performance concerns to engineering teams.

Collaboration and Continuous Improvement

Work closely with the support desk to coordinate service activities.
Collaborate with engineering teams to diagnose complex equipment issues.
Provide feedback regarding equipment performance and reliability.
Participate in incident reviews and root cause investigations when required.

Training and Certification All Field Service Engineers participate in a structured training program conducted at Kendall Howard’s Minnesota facility. New Field Service Engineers complete an initial training program prior to independent field deployment. In addition, Field Service Engineers return to the Kendall Howard facility once or twice per year for 1–2 weeks of ongoing training and certification updates. These training sessions provide hands-on experience with specific equipment systems and allow engineers to learn new equipment designs, review updated service procedures, and participate in advanced troubleshooting and diagnostic exercises. Tools and Equipment Provided Kendall Howard provides Field Service Engineers with the equipment required to perform their work safely and efficiently. This includes a complete field service toolkit and access to diagnostic equipment used to support GEMSTONE-maintained systems. Field Service Engineers are also provided with company-issued devices used to coordinate service work and access operational systems, including:

Company-issued mobile phone
Company-issued laptop
Access to operational dashboards and ticket systems
Engineering documentation and service procedures

Field Service Engineers also utilize specialized mechanical, electrical, and diagnostic tools maintained at service locations to support equipment maintenance, troubleshooting, and repair activities. Work Environment Field Service Engineers work within highly technical operational environments including large-scale data centers and infrastructure facilities. Work may involve mechanical equipment systems, electrical components, lifting equipment, and ESD-controlled environments. Field Service Engineers must be comfortable working in secure facilities, following customer safety procedures, and traveling between multiple buildings within their assigned service region. Minimum Qualifications

Associate’s degree in engineering technology, mechanical systems, or related field (or equivalent experience).
5+ years experience in equipment maintenance, field service, or technical support roles.
Strong mechanical troubleshooting and diagnostic skills.
Ability to travel between multiple facilities within an assigned regional service area.

Monday-Friday, 8 hour days!

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More about this job

Skills

Regulatory compliance
Auditing
Troubleshoot
Represent the organisation
Equipment maintenance
Troubleshooting
Maintain equipment
Customer service
Provide training
Documentation
Collaboration
Process improvement
Mechanical systems
Technical support

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