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Added 20 mins ago
P2 SRE and Platform Engineer - Sana Search (US Federal)
Workday, Inc.
CA
We are in the process of building the definitive discovery platform: a standalone-ready, hybrid-by-design service that orchestrates enterprise data at scale. From federated gateways to…
Added 26 mins ago
2nd Shift Manufacturing Engineer (Associate or Experienced)
The Boeing Company
Mesa, AZ
The Boeing Defense, Space & Security (BDS) team is seeking a Manufacturing Engineer on 2nd shift to support Air Dominance production engineering in Mesa, AZ.
Added 26 mins ago
Manufacturing Engineer (Associate or Experienced)
The Boeing Company
Mesa, AZ
The Boeing Defense, Space & Security (BDS) team is seeking a Manufacturing Engineer to support Air Dominance production engineering in Mesa, AZ.
Added 31 mins ago
S
Infrastructure Engineer III
Subaru
Camden, NJ
- $120,000 to $140,000 USD / year
…satisfaction and warehouse performance. Additionally, the Warehouse Associate will be required to adhere to set quality standards and perform the assigned task in accordance with various…
Added 35 mins ago
RU
Factory Manager
Randstad USA
Garland, TX
- $120,000 to $150,000 USD / year
…surfaces is hiring an on-site Industrial Software & Automation Engineer. In this role, you will take technical ownership of plant software, automated controls diagnostics, and systems…
Added 42 mins ago
Computer and Server Technician in Nashville, TN
Unisys Corporation
Nashville, TN
Serves as Field Engineer for large, complex clients and across the range of company products and services.
Added 42 mins ago
Systems Engineer - API
Clayton
Direct internal process changes as required to ensure secure and available systems to support production needs
Added 49 mins ago
Systems Engineer III
Sierra Nevada Corporation
Lone Tree, CO
…and sustain our way of living. Join our team! As a Systems Engineer III, you will handle advanced tasks in requirements engineering, systems integration, Verification & Validation (V&V),…
Added 50 mins ago
Systems Engineer - API
Novo Nordisk
Clayton, NC
Direct internal process changes as required to ensure secure and available systems to support production needs
Added 52 mins ago
Associate Software Engineer (Hybrid)
Vizient, Inc.
Irving, TX
Vizient is seeking an Associate Software Engineer to contribute to the design, development, testing, and delivery of scalable, secure, and user-centered software solutions.
Added 58 mins ago
CO
Program Manager (Capital Improvement Program) - Environmental Services Department
City of San Jose
San Jose, CA
- $134,490.72 to $174,851.04 USD / year
…including a supervising environmental services specialist, an associate engineer, and engineering technicians. This position works closely with executive management staff and manages…
Added 1 hour ago
Construction Quality Engineer - Electrical, Instrumentation & Controls (ICE)
Bureau Veritas
Chicago
Construction Quality Engineer – Electrical, Instrumentation & Controls (ICE)
Added 1 hour ago
Lead Engineering Associate II
Aerospace
Minneapolis, MN
As a Lead Engineer Associate II here at Honeywell Aerospace, you will take a lead role in engineering projects, providing technical expertise and guidance to ensure successful project…
Added 1 hour ago
BIM Coordinator
Tetra Tech, Inc
Portland, OR
…through effective BIM coordination, model management, quality control, and collaboration with multidisciplinary project teams. This position follows a hybrid work arrangement requiring a…
Added 1 hour ago
Senior SailPoint Administrator
BCBSM, Inc.
Eagan, MN
…share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right…
Added 1 hour ago
Associate Mechanical Engineer
United Integrated Services (USA) Corp.
Phoenix, AZ
Summary: The Associate Mechanical Engineer will work closely with design, construction, and commissioning teams to ensure the successful delivery of cleanroom projects that meet stringent…
Added 1 hour ago
Engineer II-Absolute Aviation
HEICO
Cheney, WA
Support an engineering team environment by sharing knowledge, mentoring Associate Engineers and Engineer I staff, participating in collaboration, communicating clearly and showing respect…
Added 1 hour ago
DC
Process Engineer 2
DENSO Connection
Athens, TN
- $83,000 to $104,000 USD / year
…prepare for new product requirements. This may include issuing process control sheets or process change information for the manufacturing…
Added 1 hour ago
Automation Engineer II
Matica Biotechnology, Inc.
College Station, TX
The Automation Engineer II is responsible for the implementation, configuration, integration, troubleshooting, and lifecycle support of process control, automation, and laboratory/OT…
Added 2 hours ago
A
Supplier Development Engineer
Actalent
West Hartford, CT
- $90,000 to $118,000 USD / year
Hiring for a Supplier Development Engineer in West Hartford, CT
Added 2 hours ago
Nuclear Station Instructor (Maint/Tech) - Harris Nuclear Plant
Duke Energy Progress, LLC
New Hill, NC
An associate's degree in an applicable Instrument and Control System technology field.
Added 2 hours ago
Quality Coordinator I
Diez Group Kansas City LLC
Kansas City, MO
…about ISO and IATF 16949 requirements. The Quality Coordinator/Engineer will be the focal point for quality issues and certifications, ensuring shift-to-shift consistency and using data to…
Added 2 hours ago
Robotics Application Engineer
Stäubli
Duncan
The Robotics Application Engineer is responsible for supporting the deployment, integration, optimization, and lifecycle support of robotic automation and Autonomous Guided Vehicle (AGV)…
Added 2 hours ago
BIM Technician II
RTM Engineering Consultants, LLC
Irvine, CA · Scottsdale, AZ · Fort Myers, FL · Springfield, MO
Associate's degree, technical diploma, or bachelor's degree in BIM/CAD Technology, Architectural Engineering Technology, Architecture, or a related field.
Added 2 hours ago
Associate Director Principal Engineer
AstraZeneca Pharmaceuticals LP Company
Mt. Vernon, IN
The Associate Director Principal Engineer is responsible providing technical support for process manufacturing, including investigation and correction of process-related problems and…

Kendall Howard

Field Service Engineer

Bridgeport, AL, United States

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Job details

Experience: 5+ years experience in equipment maintenance, field service, or technical support roles.
Posting language: English

Original job description

Why Kendall Howard? We're a growing manufacturer serving the IT infrastructure field, with a no-nonsense attitude: stay humble, work hard, and take on challenges head-first. Around here, you won't just "do your job" -- you'll be part of a team that builds, solves, and delivers products we're proud to put our name on. The benefits and pay are solid, but the real perk is being part of something that matters alongside people who care just as much as you do. Our Benefits We know benefits matter, and we've got you covered. Full-time employees enjoy:

Medical, Dental & Vision coverage
Supplemental insurance options
401(k) with company match
Paid Time Off (PTO)
Paid holidays

Why This Role Is Unique Unlike traditional field service positions that focus primarily on equipment repair, our Field Service Engineers operate as part of a fully integrated technical support system. Field Service Engineers work directly inside some of the most advanced operational environments in the world, supporting equipment systems used in large-scale data centers and technical infrastructure facilities. Every Field Service Engineer is backed by a dedicated 24/7 support desk and a team of professional engineers who assist with troubleshooting, diagnostics, and engineering improvements. This means field personnel are never working alone when complex problems arise. Field Service Engineers also contribute directly to improving the equipment they support. Feedback from the field flows directly to the engineering teams, allowing real-world operational experience to influence future equipment design and reliability improvements. As a result, our Field Service Engineers are not simply service technicians - they are technical partners in an engineering-driven support organization that designs, builds, and continuously improves the systems used in the field. Job Summary The Field Service Engineer is responsible for providing onsite service, maintenance, compliance auditing, and operational support for specific equipment systems deployed within customer facilities. Field Engineers are assigned to a regional service area and may travel between multiple buildings or facilities within that region as operational needs require. Field Service Engineers perform troubleshooting, preventative maintenance, equipment repairs, and commissioning of newly installed systems. They also perform ESD compliance audits, support equipment upgrades, and assist with operational training for customer personnel. Field Service Engineers work directly inside customer facilities and serve as the first point of contact and visible representative of Kendall Howard. This role requires professionalism, strong technical capability, and the ability to represent the company with confidence in highly technical operational environments. Essential Functions Equipment Maintenance and Repair

Perform onsite troubleshooting and repair of specific equipment systems.
Diagnose mechanical and electrical issues affecting operational equipment.
Replace damaged components and restore equipment to proper operating condition.
Verify system functionality following repair activities.

Preventative Maintenance

Perform scheduled preventative maintenance activities on deployed equipment.
Inspect mechanical components, electrical systems, and operational controls.
Replace worn components and ensure equipment remains within operational specifications.
Document maintenance activities within the service ticket system.

Equipment Commissioning

Commission newly installed equipment systems within customer facilities.
Verify equipment configuration, labeling, and operational readiness.
Ensure systems meet operational and safety requirements before entering service.

ESD Compliance Auditing

Perform electrostatic discharge (ESD) compliance audits within operational environments.
Inspect grounding systems, workstations, and ESD control equipment.
Test grounding cords, wrist straps, and other ESD protection systems.
Identify non-compliant conditions and document findings.
Apply compliance labeling and assist with remediation activities when required.

Equipment Upgrades and Modifications

Install upgrades, attachments, or improved components on existing equipment systems.
Verify compatibility and operational performance following upgrades.

Customer Support and Training

Provide training to customer personnel on proper equipment operation and safety procedures.
Demonstrate correct usage of equipment systems and accessories.
Provide guidance on basic troubleshooting and operational checks.

Operational Documentation

Document service activities, repairs, audits, and maintenance actions within the service ticket system.
Maintain accurate equipment lifecycle records.
Report recurring issues and equipment performance concerns to engineering teams.

Collaboration and Continuous Improvement

Work closely with the support desk to coordinate service activities.
Collaborate with engineering teams to diagnose complex equipment issues.
Provide feedback regarding equipment performance and reliability.
Participate in incident reviews and root cause investigations when required.

Training and Certification All Field Service Engineers participate in a structured training program conducted at Kendall Howard’s Minnesota facility. New Field Service Engineers complete an initial training program prior to independent field deployment. In addition, Field Service Engineers return to the Kendall Howard facility once or twice per year for 1–2 weeks of ongoing training and certification updates. These training sessions provide hands-on experience with specific equipment systems and allow engineers to learn new equipment designs, review updated service procedures, and participate in advanced troubleshooting and diagnostic exercises. Tools and Equipment Provided Kendall Howard provides Field Service Engineers with the equipment required to perform their work safely and efficiently. This includes a complete field service toolkit and access to diagnostic equipment used to support GEMSTONE-maintained systems. Field Service Engineers are also provided with company-issued devices used to coordinate service work and access operational systems, including:

Company-issued mobile phone
Company-issued laptop
Access to operational dashboards and ticket systems
Engineering documentation and service procedures

Field Service Engineers also utilize specialized mechanical, electrical, and diagnostic tools maintained at service locations to support equipment maintenance, troubleshooting, and repair activities. Work Environment Field Service Engineers work within highly technical operational environments including large-scale data centers and infrastructure facilities. Work may involve mechanical equipment systems, electrical components, lifting equipment, and ESD-controlled environments. Field Service Engineers must be comfortable working in secure facilities, following customer safety procedures, and traveling between multiple buildings within their assigned service region. Minimum Qualifications

Associate’s degree in engineering technology, mechanical systems, or related field (or equivalent experience).
5+ years experience in equipment maintenance, field service, or technical support roles.
Strong mechanical troubleshooting and diagnostic skills.
Ability to travel between multiple facilities within an assigned regional service area.

Monday-Friday, 8 hour days!!

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More about this job

Skills

Regulatory compliance
Auditing
Troubleshoot
Represent the organisation
Equipment maintenance
Troubleshooting
Maintain equipment
Customer service
Provide training
Documentation
Collaboration
Process improvement
Mechanical systems
Technical support

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