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UO
TRIO Retention Specialist
University of Montana (UM), Helena College, and UM Western
Helena, MT
- $22 to $24 USD / hour
…of the federally funded TRIO Student Support Services (SSS) program by providing proactive, holistic support to program participants. Working in partnership with the Director of TRIO, this…
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B
Shift Manager
BurgerBusters
Chesapeake, VA
- $14 to $21 USD / hour
As a Shift Manager, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns…
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D
Assistant Manager(07091) - 11416 Canyon Road E
Domino's
Puyallup, WA
- $18 to $26 USD / hour
…benefits. Advance at your own pace, with our promote from within, management steps program. Enjoy Employee Discounts. Qualifying FT employees earn Paid…
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D
Assistant Manager(07132) - 16420 Meridian E
Domino's
South Hill, WA
- $18 to $26 USD / hour
…benefits. Advance at your own pace, with our promote from within, management steps program. Enjoy Employee Discounts. Qualifying FT employees earn Paid…
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Technician - Level 1
Sunbelt Rentals, Inc.
San Antonio, TX
Develop new skills for a career track in service or operation management
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Technician - level 1
Sunbelt Rentals, Inc.
Phoenix, AZ
Develop new skills for a career track in service or operation management
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Regional Manager - Modular Solutions
Sunbelt Rentals, Inc.
Remote, United States
As a Regional Manager, you will be responsible for ensuring the highest levels of effectiveness and efficiency within assigned territory by developing business and market strategies to…
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Outside Sales Representative
Sunbelt Rentals, Inc.
Kennewick, WA
Develop skills to grow your career as part of a sales or operational management career track
Added just now
CR
Commercial Lines - Client Executive (Real Estate)
C3 Risk & Insurance Services
San Diego, CA
- $145,000 to $175,000 USD / year
Adherence to the stated expectations of the C3’s Quality Management Program.
Added 1 min ago
D
Assistant Manager(07086) - 7328 Better Way Se Ste 110
Domino's
Snoqualmie, WA
- $22 to $26 USD / hour
…benefits. Advance at your own pace, with our promote from within, management steps program. Enjoy Employee Discounts. Qualifying FT employees earn Paid…
Added 1 min ago
Domino's General Manager - Weiser, ID (7351)
Domino's
Weiser, ID
- Preferred 1 year of restaurant management experience*
Added 1 min ago
D
Assistant Manager 7157 Bellevue
Domino's
Bellevue, WA
- $20.29 to $28 USD / hour
…benefits. Advance at your own pace, with our promote from within, management steps program. Enjoy Employee Discounts. Qualifying FT employees earn Paid…
Added 1 min ago
D
Assistant Manager 7130 Crossroads
Domino's
Bellevue, WA
- $20.29 to $28 USD / hour
…benefits. Advance at your own pace, with our promote from within, management steps program. Enjoy Employee Discounts. Qualifying FT employees earn Paid…
Added 2 mins ago
CL
2027 Sales Internship - Shelton
CDW, LLC
Shelton, CT
- $19 USD / hour
…training, real-world projects, and ongoing coaching from your Sales Manager. Your journey begins with a 3-day orientation in Chicago, where you’ll connect with fellow interns, meet CDW…
Added 2 mins ago
CL
2027 Sales Internship - Tampa
CDW, LLC
Tampa, FL
- $19 USD / hour
…training, real-world projects, and ongoing coaching from your Sales Manager. Your journey begins with a 3-day orientation in Chicago, where you’ll connect with fellow interns, meet CDW…
Added 2 mins ago
Consumer Promotions Marketing Manager
Wm. Wrigley Jr.
United States
Are you ready to promote some of the world's most beloved brands? The Consumer Promotions Marketing Manager leads the strategy & planning process, concepting, and measurement of consumer…
Added 2 mins ago
Omnichannel Sr. Marketing Manager
Wm. Wrigley Jr.
United States
The Omnichannel Sr. Marketing Manager leads insight-driven strategies that accelerate profitable growth for Mars Snacking, Amazon/DoorDash/Instacart, and the categories in which we compete.…
Added 2 mins ago
10427 Inside Sales
SBH
Santa Paula, CA
Ensure our customers are informed about and enrolled in our Loyalty program.
Added 2 mins ago
CF
Facility Utilities Supervisor
ConAgra Fds Packaged Fds LLC
Indianapolis, IN
- $85,000 to $100,000 USD / year
Reporting to the Plant Engineering Manager, you will lead the safe, compliant, and reliable operation of plant utility systems, including boilers and steam, ammonia refrigeration,…
Added 3 mins ago
Assistant Manager I
Family Dollar
Marks, MS
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 3 mins ago
Operations Manager
CVS Pharmacy, Inc.
Southlake, TX
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 3 mins ago
CR
CVS in Target - Staff Pharmacist Full Time
CVS Rx Services, Inc.
Summerville, SC
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…
Added 3 mins ago
TES Administrative Support Associate
Auburn University
Auburn University, AL
…general clerical support within an administrative department or program with responsibility for a broad variety of office support duties and…
Added 3 mins ago
Digital Accessibility Program Manager
Auburn University
Auburn University, AL
…service-oriented professional to serve as our Digital Accessibility Program Manager, a critical role supporting the University's commitment to digital accessibility and equitable access for…
Added 3 mins ago
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Myrtle Beach, SC
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation…

Kelly Services, Inc

Supervisor Operations

Remote, United States

$61,575.00 - $82,100.00

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Job details

Pay: $61,575.00 - $82,100.00
Posting language: English
Posted: Nov 9, 2026

Original job description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Key Responsibilities:

The Kelly BPO Supervisor Operations/Working Lead is accountable for:

Overall account management and SOW responsibilities
Planning, coordinating, and supervising program employees
Providing guidance and direction to employees in resolving daily problems, interfacing with the customer and Senior Operations Manager/Director
Estimating personnel needs and assigning work based on schedules
Familiarizing employees with organization procedures, rules, and regulations
Providing developmental opportunities and continuous training for employees
Overseeing SOW renewals, terminations, recruitment, onboarding, and annual reviews
Managing monthly quality reports, billing validation, quarterly business reviews, and business development activities
Approving weekend and overtime work as needed, updating monthly documents and metrics
Supporting day-to-day activities: price quotes, order entry/acknowledgment, customer-specific weekly reports, meeting attendance, order updates, pricing, material requests, communicating updates, case management (Sales Force), and daily support to team members

Essential Skills, Knowledge & Experience:

5+ years of experience in operations and people management; previous staffing experience preferred
High School Diploma required, BA/BS preferred
High level of computer literacy in Microsoft Office products (Word, Excel, Outlook & SharePoint), with strong Excel skills required; SAP and Sales Force experience preferred
Good organizational skills, a customer service/project management background, and knowledge of data collection practices
Ability to prioritize, make quick decisions, and work under deadlines in a fast-paced environment

Travel to site location in Salem, VA may be required on an as needed basis. The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$61,575.00 - $82,100.00

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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More about this job

Skills

Estimating
Sales
Case management
Team leadership
Computer skills
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft SharePoint
SAP
Organizational skills
Customer service
Project management

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