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Senior Principal Embedded Software Engineer
The MITRE Corporation
Bedford, MA
…health, transportation, and citizen services. We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and…
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Director, People AI Engineering & Innovation
American Bankers Insurance Company of Florida
United States
Define reusable technical patterns, engineering standards, decision frameworks and delivery practices that move solutions securely from concept through production, stabilization and formal…
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Structural Analysis Engineer II
Sierra Space
Remote, United States
Proficiency with engineering software tools relevant to structural analysis and design.
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Material Prep Technician I
Elemental Brands
Reno, NV
- From $20.5 USD / hour
Elemental LED is a leading U.S. based engineering and technology company that creates, develops, manufactures, markets and sells innovative, configured and integrated LED lighting…
Added 1 min ago
Intern/Co-op – Site/Civil Engineering (Winter 2026/2027)
Langan Engineering & Environmental Services
Jacksonville, FL
Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare…
Added 1 min ago
Entry-Level Civil Engineer
Langan Engineering & Environmental Services
Orlando, FL
Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare…
Added 1 min ago
S
Safety Manager
SAIIA
Chester, VA
- From $130,000 USD / year
…Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #16 Top 50 Domestic Heavy Contractors, #13 Transportation…
Added 1 min ago
Weapons Systems Specialist (E6B Subject Matter Expert / SME)
Integration Innovation, Inc. (i3)
Huntsville, AL · Orlando, FL
i3 is seeking an E-6B Flight Engineer/Naval Aircrewman Mechanical (AWF) Subject Matter Expert (SME) to assist a software development team in developing virtual training solutions. The…
Added 2 mins ago
Application Development Group Manager - Senior Vice President
Citibank, N.A.
United States
Drive AI-augmented software development lifecycle, integrating tools such as Devin.AI, GitHub Copilot, and MCP platforms through advanced prompt engineering and governance guardrails.
Added 2 mins ago
Head of Retail and Wealth Risk Technology, MD (C16)
Citibank, N.A.
United States
Drive the adoption of industry-leading software development best practices, uncompromising strong engineering excellence, robust architecture standards, and continuous modernization of the…
Added 2 mins ago
Public Cloud Network – Security Engineer - VP
Citibank, N.A.
United States
Hands-on experience developing and engineering software solutions and services,
Added 3 mins ago
PRODUCT SUPPORT ENGINEER - STEEL
Brimfield, IL
Kress is looking for a full time Product Support Engineer – Steel Industry to join our team in the development of specialized industrial equipment for steel, construction, and mining…
Added 3 mins ago
Senior Analog/Mixed-Signal Hardware Engineer, Single-Molecule Sensing Instrumentation
Flagship Pioneering, Inc.
Cambridge, MA
…mixed-signal design and printed circuit board (PCB) design and development to join our multidisciplinary engineering team. This individual will play a critical role in the design, layout,…
Added 4 mins ago
Senior Manager, Global Creative Studio
Vertiv
Columbus, OH
…Studio will have overall responsibility for the leadership, development, creative standards and operational performance of the global…
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Logistics Planner
Brose
Auburn Hills, MI
Bachelor’s degree in Industrial or Logistics Engineering from a four year college or university or equivalent experience and/or training.
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FPGA Development Engineer
General Dynamics Mission Systems, Inc
Manassas, VA
Duties and Tasks:• Design of digital electronics including Field Programmable Gate Array (FPGA) development and circuit design• Responsible for definition, design, verification and…
Added 4 mins ago
Senior System Administrator Specialist
General Dynamics Mission Systems, Inc
Boise, ID
Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts…
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Senior Software Engineer
Digital Infuzion
Remote, United States
…ramp-up. The role also supports the responsible use of AI-assisted development and AI-enabled capabilities, with engineers remaining accountable for the quality, security, reliability, and…
Added 4 mins ago
Senior AI Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
6+ years of professional software engineering experience, including an LLM-powered system you architected, shipped to external customers, and carried through at least one model or prompt…
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AI Engineer (CCC Auto / Agentic)
EvolutionIQ
Remote, United States
3+ years of professional software engineering experience, including at least one LLM-powered feature you shipped and then operated in production.
Added 5 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Pensacola, FL
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 5 mins ago
Manager of Engineering, Transmission Lines
ESP Associates
Jacksonville, FL
As the Manager of Engineering, you are responsible for the oversight and development of the transmission line engineering teams in your region, ensuring your team delivers high quality and…
Added 5 mins ago
Manager of Engineering, Distribution
ESP Associates
Tampa, FL · Huntersville, NC · Lakeland, FL · Dallas, TX · Lake Mary, FL · Pensacola, FL · Gainesville, FL · Jacksonville, FL · Hendersonville, NC · Austin, TX
As the Manager of Engineering, Distribution you are responsible for the oversight and development of the distribution engineering teams in your region, ensuring your team delivers high…
Added 5 mins ago
GIS Analyst I
ESP Associates
Tampa, FL
Pickett, an ESP Associates company, is a highly innovative surveying and engineering company with over 60 years of industry experience serving clients throughout the US and Caribbean.
Added 5 mins ago
Software Project Engineer
Duravant
Waukesha, WI
This position combines software development, systems integration, customer interaction, and hands-on engineering. The Project Engineer works directly with customers to understand their…

Kelly Services

Software Engineer – Production Support (Level 2/Level 3)

Remote, United States

$60 - $65 · Contract

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Job details

Pay: $60 - $65
Job type: Contract
Posting language: English
Posted: Nov 5, 2026

Original job description

$60 - $65

Software Engineer – Production Support (Level 2/Level 3)

Employment Type: Contract

Industry: Healthcare Technology / Data Analytics

Work Authorization: Candidates must be U.S. citizens or lawful permanent residents (Green Card holders).

Job Description

Motion Recruitment is seeking an experienced Software Engineer – Production Support to join a leading healthcare technology and analytics organization. This position will support a growing Reliability Engineering team responsible for maintaining mission-critical production applications, resolving complex technical issues, and supporting new client implementations.

The ideal candidate will have a strong background in Java, Spring Boot, SQL, REST APIs, and Level 2/Level 3 production support , with the ability to troubleshoot across application, database, and infrastructure environments.

This role combines hands-on technical troubleshooting, application support, incident management, and client onboarding activities in a fast-paced, highly collaborative environment.

Key Responsibilities

Production Support & Incident Management

Provide Level 2 and Level 3 production support for business-critical enterprise applications.
Investigate, troubleshoot, and resolve complex production incidents across application, database, and infrastructure layers.
Analyze application logs, monitoring alerts, and system diagnostics to identify root causes and minimize service disruptions.
Collaborate with software engineering, database administration, and infrastructure teams to resolve escalated technical issues.
Monitor application health, system performance, and operational alerts to proactively identify potential issues.
Document incident resolutions, root cause analyses, troubleshooting procedures, and technical runbooks.
Participate in an on-call rotation to support critical production incidents outside regular business hours.

Client Implementation & Application Configuration

Support technical configuration and setup activities for new client implementations.
Partner with business operations, implementation, and client services teams to translate requirements into application configurations.
Perform data validation, application testing, and quality checks to ensure production readiness.
Troubleshoot configuration, integration, and data-related issues during client onboarding.
Provide technical support during production deployments, client go-lives, and post-implementation stabilization.

Engineering Collaboration & Continuous Improvement

Work closely with software development teams to investigate defects, troubleshoot application behavior, and coordinate fixes.
Identify recurring production issues and recommend improvements to application stability and support processes.
Communicate incident status, root cause findings, and resolution timelines to technical and business stakeholders.
Contribute to technical documentation, knowledge sharing, and operational process improvements.
Support continuous improvement initiatives focused on system reliability, performance, and operational efficiency.

Required Qualifications

Hands-on experience providing Level 2/Level 3 production support for enterprise applications.
Strong analytical, troubleshooting, and problem-solving skills across application, database, and infrastructure environments.
Experience with Java and Spring Framework/Spring Boot , including REST controllers, dependency injection, and application configuration.
Experience with JUnit for unit testing and Mockito for mocking.
Familiarity with REST APIs, JDBC, JPA/Hibernate, JSON, and HTTP fundamentals .
Working knowledge of SQL , including writing queries for troubleshooting, data investigation, and validation.
Experience using application logs, monitoring tools, and system diagnostics to investigate production issues.
Understanding of enterprise application architecture, integrations, and cross-component dependencies.
Basic understanding of Java concurrency and multithreading.
Strong written and verbal communication skills, including the ability to explain technical issues to business stakeholders.
Ability to work independently, prioritize critical incidents, and remain effective under pressure.

Preferred Qualifications

Experience with CI/CD pipelines and automated deployment processes.
Familiarity with Docker, containerized applications, or cloud platforms.
Experience supporting applications in healthcare technology, data analytics, or other data-intensive environments.
Experience with production release support, client onboarding, and application configuration.
Familiarity with incident management, root cause analysis, and production support best practices.

Additional Information

This position supports business-critical applications in a high-availability production environment. Candidates should be comfortable working collaboratively across engineering and operations teams, managing competing priorities, and participating in an on-call support rotation.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

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