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Data Analyst
Cayuse Holdings
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- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
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Zensar
Dallas, TX
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Senior AWS Cloud Engineer
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Advanced Lead Supplier Quality Engineer - Composites
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Oklahoma City, OK · Shawnee, OK
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
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Mainframe Technical Engineer
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This job is an integral member of one of our teams responsible for supporting the design, development, and maintenance of our Mainframe technical solutions, ensuring their efficient and…
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Cognizant
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…fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products…
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Software Engineer, Infrastructure - Central Growth
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Software Engineer, Infrastructure - Central Growth Responsibilities:
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Platform Engineer - Remote
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Develop and maintain the in-house CI/CD automation pipeline as an individual contributor on the Cloud development platform team.
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Senior Payload / RF Payload Systems Engineering Lead
Insight Global
Seal Beach, CA
- From $102 USD / hour
We are seeking a Senior Payload / RF Payload Systems Engineering Lead to support the definition, development, integration, and verification of advanced payloads for complex space systems.
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Senior Software / FPGA Systems Engineer
Insight Global
Seal Beach, CA
- From $102 USD / hour
…designing and implementing software and FPGA solutions. The engineer will support requirements definition, interface development, architecture, integration, qualification, verification, and…
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Software Engineer
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Oklahoma City, OK
This position is for a Software Engineer in the POD Services team within the TD Factory team. The position involves development, integration, functional and performance testing, and fault…
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Oklahoma City, OK
The Software Engineer II will perform full stack development with C# program, ReactJS, MVC, Linq, and rest API development in NET Core platform. This position is US remote teleworking…
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Lead Site Reliability Engineer - Remote
SitusAMC
Oklahoma City, OK
Drive the development and implementation of automation solutions to remove “toil”, streamline processes, reduce manual interventions, and enhance the overall efficiency of the product…
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Field Engineer
PCL Construction
Houston, TX
Career growth pathways, leadership development and mentorship programs
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Senior Full Stack Engineer
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We are looking for a Senior Full Stack Engineer to build modern, secure, and scalable software solutions that advance business priorities, improve operational efficiency, and deliver…
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Principal Engineer - Java/AWS, Zelle
Early Warning Services, LLC
United States
Knowledge of Software Development Lifecycle (SDLC) best practices, software development methodologies (Agile, Scrum, LEAN etc) and DevOps practices
Added 2 mins ago
MG
Staff Engineer, Applied AI
Match Group
Palo Alto, CA · Los Angeles, CA · San Francisco, CA
- $225,000 to $265,000 USD / year
We're hiring the engineer who owns that platform's design and functions by closely collaborating with internal teams on real use cases. You'll make it safe by default for agents that can…
Added 2 mins ago
K
Design Engineer
Kforce
Warren, MI
- $28 to $33 USD / hour
Kforce has a client that is seeking a Design Engineer in Warren, MI. The candidate can perform tasks with some direction and support or with minimal guidelines and/or coaching.

Kelly Services

Software Engineer – Production Support (Level 2/Level 3)

Remote, United States

$60 - $65 · Contract

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Job details

Pay: $60 - $65
Job type: Contract
Posting language: English
Posted: Nov 5, 2026

Original job description

$60 - $65

Software Engineer – Production Support (Level 2/Level 3)

Employment Type: Contract

Industry: Healthcare Technology / Data Analytics

Work Authorization: Candidates must be U.S. citizens or lawful permanent residents (Green Card holders).

Job Description

Motion Recruitment is seeking an experienced Software Engineer – Production Support to join a leading healthcare technology and analytics organization. This position will support a growing Reliability Engineering team responsible for maintaining mission-critical production applications, resolving complex technical issues, and supporting new client implementations.

The ideal candidate will have a strong background in Java, Spring Boot, SQL, REST APIs, and Level 2/Level 3 production support , with the ability to troubleshoot across application, database, and infrastructure environments.

This role combines hands-on technical troubleshooting, application support, incident management, and client onboarding activities in a fast-paced, highly collaborative environment.

Key Responsibilities

Production Support & Incident Management

Provide Level 2 and Level 3 production support for business-critical enterprise applications.
Investigate, troubleshoot, and resolve complex production incidents across application, database, and infrastructure layers.
Analyze application logs, monitoring alerts, and system diagnostics to identify root causes and minimize service disruptions.
Collaborate with software engineering, database administration, and infrastructure teams to resolve escalated technical issues.
Monitor application health, system performance, and operational alerts to proactively identify potential issues.
Document incident resolutions, root cause analyses, troubleshooting procedures, and technical runbooks.
Participate in an on-call rotation to support critical production incidents outside regular business hours.

Client Implementation & Application Configuration

Support technical configuration and setup activities for new client implementations.
Partner with business operations, implementation, and client services teams to translate requirements into application configurations.
Perform data validation, application testing, and quality checks to ensure production readiness.
Troubleshoot configuration, integration, and data-related issues during client onboarding.
Provide technical support during production deployments, client go-lives, and post-implementation stabilization.

Engineering Collaboration & Continuous Improvement

Work closely with software development teams to investigate defects, troubleshoot application behavior, and coordinate fixes.
Identify recurring production issues and recommend improvements to application stability and support processes.
Communicate incident status, root cause findings, and resolution timelines to technical and business stakeholders.
Contribute to technical documentation, knowledge sharing, and operational process improvements.
Support continuous improvement initiatives focused on system reliability, performance, and operational efficiency.

Required Qualifications

Hands-on experience providing Level 2/Level 3 production support for enterprise applications.
Strong analytical, troubleshooting, and problem-solving skills across application, database, and infrastructure environments.
Experience with Java and Spring Framework/Spring Boot , including REST controllers, dependency injection, and application configuration.
Experience with JUnit for unit testing and Mockito for mocking.
Familiarity with REST APIs, JDBC, JPA/Hibernate, JSON, and HTTP fundamentals .
Working knowledge of SQL , including writing queries for troubleshooting, data investigation, and validation.
Experience using application logs, monitoring tools, and system diagnostics to investigate production issues.
Understanding of enterprise application architecture, integrations, and cross-component dependencies.
Basic understanding of Java concurrency and multithreading.
Strong written and verbal communication skills, including the ability to explain technical issues to business stakeholders.
Ability to work independently, prioritize critical incidents, and remain effective under pressure.

Preferred Qualifications

Experience with CI/CD pipelines and automated deployment processes.
Familiarity with Docker, containerized applications, or cloud platforms.
Experience supporting applications in healthcare technology, data analytics, or other data-intensive environments.
Experience with production release support, client onboarding, and application configuration.
Familiarity with incident management, root cause analysis, and production support best practices.

Additional Information

This position supports business-critical applications in a high-availability production environment. Candidates should be comfortable working collaboratively across engineering and operations teams, managing competing priorities, and participating in an on-call support rotation.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

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