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Staff Safety Systems Engineer (Redondo Beach CA)
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Software Engineer, Backend - Deployments
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Senior Full Stack Ruby on Rails Engineer
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Remote, United States
- $150,000 to $170,000 USD / year
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Senior Systems Engineer
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- $48 to $87 USD / hour
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Software Engineer, iOS
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Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Optimize total installed cost without compromising safety, reliability, performance, maintainability, warranty, or…
Added 1 hour ago
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Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Optimize total installed cost without compromising safety, reliability, performance, maintainability, warranty, or…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Optimize total installed cost without compromising safety, reliability, performance, maintainability, warranty, or…
Added 1 hour ago
CC
Senior Engineering Manager (Solar, BESS & Grid Integration)
Consigli Construction
Remote, United States
- $152,000 to $211,000 USD / year
…Optimize total installed cost without compromising safety, reliability, performance, maintainability, warranty, or…
Added 1 hour ago
Lead Substation Engineer
Consigli Construction
NY · New York, NY
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
Added 1 hour ago
Lead Substation Engineer
Consigli Construction
Milford, MA
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
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Lead Substation Engineer
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Boston, MA
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
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Lead Substation Engineer
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The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
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Lead Substation Engineer
Consigli Construction
Albany, NY
The Lead Substation Engineer provides technical leadership and oversight for high-voltage substation projects supporting utility-scale solar and battery energy storage developments. This…
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Site Reliability Engineer
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Test Engineer
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Staff Software Engineer
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The Staff Software Engineer is a hands-on backend role focused on building the Java services that power real-time pricing across Conga's platform. This position is responsible for designing…
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Software Engineer, Runtime Infrastructure
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RAM Hardware Equipment Engineer
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CPI Satcom & Antenna Technologies designs and manufactures high-reliability satellite communications electronics in State College, Pennsylvania. Our products support demanding commercial,…

Kelly Services

Software Engineer – Production Support (Level 2/Level 3)

Atlanta, GA, United States

$60 - $65 · Contract

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Job details

Pay: $60 - $65
Job type: Contract
Posting language: English
Posted: Nov 5, 2026

Original job description

$60 - $65

Software Engineer – Production Support (Level 2/Level 3)

Employment Type: Contract

Industry: Healthcare Technology / Data Analytics

Work Authorization: Candidates must be U.S. citizens or lawful permanent residents (Green Card holders).

Job Description

Motion Recruitment is seeking an experienced Software Engineer – Production Support to join a leading healthcare technology and analytics organization. This position will support a growing Reliability Engineering team responsible for maintaining mission-critical production applications, resolving complex technical issues, and supporting new client implementations.

The ideal candidate will have a strong background in Java, Spring Boot, SQL, REST APIs, and Level 2/Level 3 production support , with the ability to troubleshoot across application, database, and infrastructure environments.

This role combines hands-on technical troubleshooting, application support, incident management, and client onboarding activities in a fast-paced, highly collaborative environment.

Key Responsibilities

Production Support & Incident Management

Provide Level 2 and Level 3 production support for business-critical enterprise applications.
Investigate, troubleshoot, and resolve complex production incidents across application, database, and infrastructure layers.
Analyze application logs, monitoring alerts, and system diagnostics to identify root causes and minimize service disruptions.
Collaborate with software engineering, database administration, and infrastructure teams to resolve escalated technical issues.
Monitor application health, system performance, and operational alerts to proactively identify potential issues.
Document incident resolutions, root cause analyses, troubleshooting procedures, and technical runbooks.
Participate in an on-call rotation to support critical production incidents outside regular business hours.

Client Implementation & Application Configuration

Support technical configuration and setup activities for new client implementations.
Partner with business operations, implementation, and client services teams to translate requirements into application configurations.
Perform data validation, application testing, and quality checks to ensure production readiness.
Troubleshoot configuration, integration, and data-related issues during client onboarding.
Provide technical support during production deployments, client go-lives, and post-implementation stabilization.

Engineering Collaboration & Continuous Improvement

Work closely with software development teams to investigate defects, troubleshoot application behavior, and coordinate fixes.
Identify recurring production issues and recommend improvements to application stability and support processes.
Communicate incident status, root cause findings, and resolution timelines to technical and business stakeholders.
Contribute to technical documentation, knowledge sharing, and operational process improvements.
Support continuous improvement initiatives focused on system reliability, performance, and operational efficiency.

Required Qualifications

Hands-on experience providing Level 2/Level 3 production support for enterprise applications.
Strong analytical, troubleshooting, and problem-solving skills across application, database, and infrastructure environments.
Experience with Java and Spring Framework/Spring Boot , including REST controllers, dependency injection, and application configuration.
Experience with JUnit for unit testing and Mockito for mocking.
Familiarity with REST APIs, JDBC, JPA/Hibernate, JSON, and HTTP fundamentals .
Working knowledge of SQL , including writing queries for troubleshooting, data investigation, and validation.
Experience using application logs, monitoring tools, and system diagnostics to investigate production issues.
Understanding of enterprise application architecture, integrations, and cross-component dependencies.
Basic understanding of Java concurrency and multithreading.
Strong written and verbal communication skills, including the ability to explain technical issues to business stakeholders.
Ability to work independently, prioritize critical incidents, and remain effective under pressure.

Preferred Qualifications

Experience with CI/CD pipelines and automated deployment processes.
Familiarity with Docker, containerized applications, or cloud platforms.
Experience supporting applications in healthcare technology, data analytics, or other data-intensive environments.
Experience with production release support, client onboarding, and application configuration.
Familiarity with incident management, root cause analysis, and production support best practices.

Additional Information

This position supports business-critical applications in a high-availability production environment. Candidates should be comfortable working collaboratively across engineering and operations teams, managing competing priorities, and participating in an on-call support rotation.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

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More about this job

Skills

Recruitment
Oracle Java
Spring Boot
SQL
API development
Troubleshoot
Troubleshooting
Onboarding
Database administration
Statistical quality control
Technical support
Collaboration
Process improvement
Software development
Documentation
Problem solving
Spring Framework
JUnit
Unit testing
Oracle JDBC
Communication skills
Work independently
CI/CD
Docker
Data analysis
Root cause analysis

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