Service Contract Admin

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Service Contract Admin to work at a premier manufacturing client in Brea, CA. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Salary/Pay Rate/Compensation: $22.03/hour

Shift: a set 9-hour shift anytime between 5am–7pm

Why you should apply to be Service Contract Admin:

• Competitive pay rate and steady, full-time hours
• Opportunity to work with a respected industry leader in a dynamic, collaborative environment
• Gain valuable experience in contract administration, customer service, and ERP/CRM systems
• Supportive, team-oriented culture with room for professional growth

What’s a typical day as Service Contract Admin? You’ll be:

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of all contractual obligations
• Processing all annual service agreements: verifying prices, matching purchase orders/invoices, and entering data into ERP systems
• Maintaining and filing documentation for contracts and invoices, and assisting with monthly processing to meet revenue targets
• Building positive rapport with customers, supporting contract renewals, invoicing, and addressing questions about service terms
• Utilizing CRM systems to retrieve and update customer and installed base information, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying opportunities for operational efficiency
• Adhering to compliance requirements and escalating customer service issues when necessary

This job might be an outstanding fit if you:

• Hold an Associate Degree or equivalent with 2+ years of relevant experience OR a Bachelor’s Degree (experience in billing, invoicing, or contract audits preferred)
• Can work a set 9-hour shift anytime between 5am–7pm
• Demonstrate excellent communication, organizational skills, and a strong sense of urgency
• Are proficient in English and familiar with standard administrative tools (Windows, MS Office)
• Have knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred, not required)
• Display team leadership, strong time management, and thrive in a fast-paced, ever-changing team environment
• French language skills are a plus, but not required

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry - even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Service Contract Admin today!

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