Marketing Support Specialist

Marketing Support Specialist

Kelly Services is currently seeking a Marketing Support Specialist for one of our top clients in West Chester, PA.

Sales Support Specialist (Medical Device)

A Sales Support Specialist for medical kits will ensure smooth operations and effective customer interactions. This role involves administrative tasks, product knowledge support, and cross function team collaboration. Responsibilities may include working within PLM (Windchill) system, ERP (SAP and JDE) systems, order processing, inventory management, and troubleshooting issues related to medical kits.

Summary:

The Sales Support Specialist provides essential support to the marketing team. This role focuses on ensuring efficient creation and/or modifications to medical kits to support sale support initiatives, order processing, inventory management, and customer satisfaction through effective communication and problem-solving.

Responsibilities:

Order Processing and Management:

• Accurately and efficiently process the creation and modifications for medical kits, ensuring proper documentation and timely fulfillment.
• Experience with Windchill desired.

Data Management:

• Monitor and maintain appropriate availability of medical kits, coordinating with the warehouse and procurement teams to ensure medical kits are available for order processing.

Problem Resolution:

• Investigate and resolve issues related to orders, shipments, or product quality, working with relevant departments to find solutions.

Marketing Team Support:

• Assist the Marketing team with administrative tasks, such as preparing sales presentations, generating reports, and organizing sales materials.

Product Knowledge:

• Develop and maintain a strong understanding of the company’s medical kit product line.

Quality Assurance:

• Ensure that all medical kits meet quality standards and comply with relevant regulations.

Collaboration:

• Collaborate with various departments, including sales, marketing, operations, R&D, quality, regulatory and customer service, to ensure smooth workflow and customer satisfaction.

Qualifications:

Bachelor’s degree or equivalent combination of education and experience.

• 2-3 year’s experience working in a regulated environment.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using PLM software and other sales tools.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Experience in the medical device or healthcare industry is a plus.

Important information: This position is recruited by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.

Why Kelly®?

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG®) is one focus within the full array of Kelly Services® workforce solutions.

Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.

The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

As a Kelly Services employee, you will have access to numerous perks, including:

• Vacation and sick pay
• Paid holidays
• 401(k) plan
• Group medical, vision, dental, life, and short-term disability insurance options
• Kelly Discounts on goods and services, auto and home insurance, and tuition at Kelly partner schools
• Kelly Learning Center offers free courses and trainings
• Weekly pay

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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