Manufacturing Sales Manager

Manufacturing Sales Manager

Leander, TX

Hours: 7am – 4pm

Salary: $110,000 – 120,000 + bonus

Full Benefits Package

Our client is seeking a driven and results-oriented Sales Manager to lead customer growth initiatives, strengthen client relationships, and drive revenue within an assigned customer base. This role serves as the primary contact for customers, ensuring exceptional service while identifying opportunities to expand business and improve customer satisfaction. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for building long-term partnerships.

Key Responsibilities

• Manage and grow an assigned portfolio of customer accounts to achieve revenue and profitability goals.
• Develop and maintain strong customer relationships while serving as the primary point of contact.
• Identify opportunities for account growth, upselling, and new business development within existing customer accounts.
• Collaborate with customers to understand their needs and deliver value-added solutions.
• Manage daily customer communications, including phone calls, emails, and order-related inquiries.
• Prepare and maintain weekly open order reports and monthly customer forecasts.
• Receive, review, and process incoming purchase orders.
• Coordinate with internal departments to ensure customer requirements are met and deliveries remain on schedule.
• Address customer concerns and complaints promptly, ensuring timely and effective resolution.
• Analyze customer issues, identify root causes, and implement corrective actions to improve customer experience.
• Manage customer web portals and maintain accurate account information.
• Approve shipments for designated customer accounts while ensuring customer expectations are met.
• Coordinate product returns and resolve issues related to non-conforming materials.
• Lead and participate in continuous improvement initiatives that support customer satisfaction and operational efficiency.
• Ensure compliance with company safety and quality standards.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.
• Proven experience in sales, account management, customer success, or business development.
• Strong negotiation, relationship-building, and communication skills.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency with Microsoft Office Suite and CRM/ERP systems.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Ability to work effectively across departments to achieve customer and company objectives.

Requirements

• Commitment to workplace safety and quality procedures.
• Ability to work overtime as required, including occasional short-notice requests.
• Self-motivated with a strong sense of accountability and ownership.
• Ability to analyze customer needs and develop strategic sales solutions.
• Results-driven mindset focused on customer retention, growth, and revenue generation.

What You’ll Bring

• A passion for developing customer relationships and driving business growth.
• Strong consultative selling and account management skills.
• The ability to identify opportunities, overcome challenges, and deliver exceptional customer experiences.
• A proactive approach to expanding existing accounts and generating new revenue opportunities.

Interested? Apply today! Use this link to schedule an interview directly on my calendar https://calendly.com/dans465

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