Fraud Division Call Center Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Fraud Division Call Center Representative to work at a leading financial services organization in West Chester, OH. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Salary/Pay Rate/Compensation: $22.50 per hour

Shift: 8-hour shift between 8:00 AM and 8:00 PM EST with one day off during the week and weekend day off.

Why you should apply to be a Fraud Division Call Center Representative:

• Competitive pay rate of $22.50 per hour
• Work from the comfort of your home full time, with occasional in-person engagements for training and team activities
• Be part of a reputable and stable financial services industry leader
• Access to continuous training, development resources, and supportive leadership to help you succeed

What’s a typical day as a Fraud Division Call Center Representative? You’ll be:

• Handling inbound customer calls related to account activity and potential fraud
• Delivering exceptional service and prompt resolutions to customer inquiries
• Managing customer information with accuracy and confidentiality
• Authorizing sales transactions and providing clear, accurate information
• Building strong relationships with cardholders, clients, and team members

This job might be an outstanding fit if you:

• Are located within 60 miles of West Chester, OH
• Have 12+ months of call center experience
• Demonstrate intermediate computer skills, including navigating multiple software platforms and maintaining typing proficiency during calls
• Can create and maintain a quiet, distraction-free work environment at home
• Are comfortable working evening hours and at least one weekend day
• Have experience in banking, particularly in fraud (preferred)

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry - even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Fraud Division Call Center Representative today!

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