Document Controller

Document Controller

Location: Worcester, MA - onsite

Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m.

Pay: $30.00 per hour

Position Summary

We’re seeking a detail-oriented Document Controller to manage company documents and records, helping ensure they are accurate, accessible, secure, and compliant with internal procedures and quality requirements. This role works closely with Engineering, Quality, Operations, EHS, and other teams to coordinate document reviews, approvals, revisions, distribution, retention, and archival.

Responsibilities

• Maintain controlled policies, procedures, work instructions, specifications, forms, and technical documents.
• Coordinate document review and approval workflows; issue approved documents and archive records.
• Track revisions and maintain accurate version control.
• Distribute current documents to relevant employees and departments, and remove obsolete versions from circulation.
• Organize electronic and physical records for secure storage and easy retrieval.
• Support internal and external audits by locating and providing controlled documents and records.
• Check that document practices align with company procedures, ISO requirements, customer requirements, and applicable regulations.
• Partner with document owners to format, route, review, and update documents.
• Help train employees on document control procedures and systems.
• Identify process improvements and support electronic document management systems (EDMS), metrics, and reporting.

Qualifications

Required

• High school diploma or equivalent.
• 2–5 years of experience in document control, records management, quality systems, or administrative work.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong organization, attention to detail, and written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Understanding of ISO 9001 requirements.

Preferred

• Associate degree in Business Administration, Quality Management, Engineering Technology, or a related field.
• Experience in manufacturing or another regulated environment.
• Familiarity with EDMS, SharePoint, or similar platforms.
• Knowledge of IATF, FDA, or other quality management systems.

Work Requirements

• Ability to sit and work at a computer for extended periods.
• Occasional lifting of files or records weighing up to 25 pounds.
• Ability to move throughout the facility to collect or distribute documentation.

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