Data Entry Operator – 2nd shift

Job Title: Data Entry Operator I

Description:

Schedule: Second shift, Monday–Thursday, 3:30 PM–12:30 AM.

Summary

Under general supervision, you will perform a variety of Service Department duties, primarily service receiving, status updates, and filing.

Essential Duties and Responsibilities

1. Receive Streamlight products into the computer system

• Accurately enter customer contact information (name, address, phone, email).
• Verify any incomplete or illegible customer-supplied contact information.
• Accurately record the products and quantities received in each shipment.
• Alert the Supervisor to any special or unusual requests.

2. Data: filing, retrieval, and status

• Pull up computer records for status inquiries.
• Relay status to customers by phone.
• File service records, service quotes, and related paperwork.
• Retrieve filed records when requested.
• Periodically purge files for storage.

General Duties

• Assist the Supervisor with assigned tasks.
• Maintain a neat and orderly work area.
• Adhere to company policies and practices.
• Follow safety rules and common-sense safety practices.
• Keep the Supervisor aware of problems and schedules.
• Interface effectively with others.
• Participate in sound quality practices.
• Perform other duties as assigned.

Supervisory Responsibilities: None.

Requirements

• High school diploma or GED, or five years of related experience and/or training, or an equivalent combination of education and experience.
• Data entry experience and typing skills required.
• Computer literate within company-provided software systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to apply basic arithmetic.
• Ability to apply common-sense understanding to carry out multi-step instructions.

Physical Demands: Regularly required to stand and to use hands, talk, and hear. Must frequently lift and/or move up to 25 lbs.

Work Environment: Moderate noise level.

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