Customer Service

At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Customer Support Representative to work at a premier manufacturing client in East Windsor, CT. With us, it’s all about finding the job that’s just right.

Pay Rate: $20-$22/hour

Shift: 1st Shift (7:00 AM – 3:30 PM or 8:00 AM – 4:30 PM), Rotating Saturday shifts (7:00 AM – 10:00 AM)

Why you should apply to be Customer Support Representative:

• Consistent and predictable first-shift schedule with rotating Saturday shifts
• Supportive team environment with overtime opportunities available
• Clear path for growth and advancement, including potential future leadership roles
• Opportunity to make a real impact by supporting customers and multiple departments

What’s a typical day as Customer Support Representative? You’ll be:

• Maintaining direct communication with customers, addressing their needs promptly and professionally
• Supporting the sales team by developing and nurturing strong client relationships
• Assisting various company departments to ensure smooth operations
• Performing account management functions to resolve customer inquiries and issues efficiently
• Improving customer relations and ensuring customer satisfaction measures are met
• Understanding and complying with regulatory requirements, and developing processes to enhance efficiency
• Organizing and maintaining customer documents and files accurately
• Collaborating as an effective team player, communicating politely, confidently, and persuasively
• Managing workload under deadlines and working effectively under pressure

This job might be an outstanding fit if you:

• Have 2-3 years of customer service experience in a structured, people-facing environment (required)
• Are proficient in Microsoft Office applications, especially Word and Excel
• Possess strong organizational skills with attention to detail and the ability to manage paperwork efficiently
• Excel under pressure and can meet deadlines consistently
• Have excellent interpersonal and communication skills
• Bring a problem-solving mindset and demonstrate leadership potential
• Hold a high school diploma or equivalent

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry - even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Support Representative today!

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