Customer Care Specialist

Job Title: Customer Service Representative

Location: Remote

Pay: 16.00/hr

Temp to hire

About Our Company:

Committed to delivering exceptional service and support to our clients. We believe in creating a positive and inclusive workplace where every team member can thrive.

This position is not available to candidates in the following locations: AK, AZ, CA, CO, HI, NJ, NY, OR, VT, WA, WY

Role Overview:

We are seeking a dedicated and professional Customer Service Representative who is fully bilingual in English and Spanish. The ideal candidate will provide outstanding support to our diverse customer base, ensuring clear communication and high satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in both English and Spanish
• Resolve issues efficiently and professionally
• Document all interactions and maintain accurate records
• Support our team with additional tasks as needed

Qualifications:

• Must be fluent in English
• Previous Remote Experience 2+ years
• Previous customer service experience
• Previous experience with high call volume and structure
• Strong communication and interpersonal skills
• Comfortable working with technology and learning new systems
• Ability to work independently and as part of a team

Benefits:

• Competitive salary
• Comprehensive training
• Opportunities for advancement
• Inclusive and supportive work environment

10425651