Call Center Representative -Full-Time

On-site Call Center Customer Service Representative – Fuel/Propane Services

Ignite Your Passion for Customer Service with Kelly Services!

Kelly Services is assisting a local client in seeking energetic and passionate Contact Center Customer Service Representatives. This role is perfect for individuals who thrive on providing exceptional service, making meaningful connections, and continuously improving their skills. If you have a genuine desire to help customers and go the extra mile, we want to hear from you!

Responsibilities:

• Deliver outstanding customer service for fuel and propane inquiries, orders, and troubleshooting.
• Coordinate and schedule service calls with technicians to ensure prompt delivery.
• Build rapport with customers, demonstrating empathy and a positive attitude.
• Identify opportunities to enhance customer service processes.

Requirements:

• Excellent communication skills with a friendly and professional demeanor.
• Must work ON-SITE! This job is NOT REMOTE!
• Must commit to one full month of training with NO MISSED TIME! Class starts 10/26-11/20 8am-4pm Monday-Friday.
• Shifts then vary after training.
• Positive attitude and a genuine desire to help customers.
• Strong empathy and ability to connect with customers on a personal level.
• Willingness to go the extra mile to ensure customer satisfaction.
• Commitment to continuous improvement and learning.

Qualifications:

• High school diploma or equivalent.
• Previous call center experience preferred.
• Proficiency in customer service software and multitasking.
• Strong computer skills are required

Benefits:

• $18/hr. + shift differentials based on scheduling.
• Opportunities for growth and advancement.
• Supportive and inclusive work environment.

Embrace your passion for customer service and join Kelly Services!

Limited spaces available so apply today for consideration!

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