On-Site Call Center Representative

If you’re ready to keep growing, learning, and evolving, Kelly® is here for you. We’re seeking on-site Call Center Representatives to work for a leading consumer financial services organization in Cincinnati, Ohio. Sound good? Take a closer look.

Pay: $22.50 per hour

Schedule: 8-hour shifts scheduled between 9:00 a.m. and 9:00 p.m. The schedule includes one weekday off and one weekend day off.

Why apply?

• Earn competitive pay in a stable, full-time role.
• Join a supportive team dedicated to helping customers navigate their financial journeys.
• Develop valuable skills in customer service, banking products, and problem-solving.

What’s a typical day like?

You’ll:

• Handle inbound calls from cardholders and provide an exceptional customer experience.
• Manage customer information and resolve a variety of inquiries efficiently.
• Authorize sales transactions and provide customers with accurate information.
• Build positive relationships with customers and colleagues.
• Use multiple software platforms and tools to manage information and complete daily tasks.

You might be a good fit if you:

• Have a high school diploma or equivalent.
• Have at least six months of customer service experience - or equivalent military experience - within the past seven years. (Required)
• Have intermediate computer skills, including navigating multiple windows, typing while speaking with customers, using Microsoft Office programs, and searching online efficiently.
• Are available to work evening hours and at least one weekend day.
• Have experience in banking, financial services, or call centers. (Preferred)
• Are self-motivated and organized, make sound decisions, and are comfortable receiving feedback and adapting to change. (Preferred)

What happens next?

After you apply, you may move on to the next steps if your skills and experience are a good fit. Even if this role isn’t the right match, you’ll remain in our network, where Kelly recruiters can access your profile and consider you for other opportunities. Helping you discover what’s next in your career is what we’re all about. Apply today!

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