Bilingual Operations Manager

Kelly is seeking a hands-on Operations Manager to lead daily operations at an automotive distribution center in Santa Teresa, NM. The team primarily consists of Material Handlers and Forklift Operators. This floor-based role works closely with employees and directly represents Kelly at a premium client site. Benefits offered through Kelly may include paid time off (PTO), holiday pay, sick leave, and insurance options. Benefit eligibility and plan details are subject to applicable terms and conditions.

Location: Santa Teresa, New Mexico

Work setting: Approx. 11,000 sqft automotive distribution center, PPE requires steel toes and hi-vis vest

Employment type: Permanent, exempt

Schedule: Business hours, Monday–Friday, with occasional Saturdays as needed

Pay: $65,000–$75,000 per year, depending on experience (DOE), salaried

Responsibilities

• Lead daily operations and support the client’s business needs.
• Plan, schedule, and supervise work to meet staffing and operational requirements.
• Spend significant time on the distribution center floor, providing employees with guidance and support.
• Coach employees on performance, document discussions, and issue performance improvement plans (PIPs) as needed.
• Evaluate staffing needs and recommend personnel requirements.
• Supervise and coordinate Material Handlers and Forklift Operators.
• Familiarize employees with work expectations, procedures, and operational practices.
• Identify opportunities for improvement and implement effective practices.
• Maintain payroll and invoice records.
• Facilitate performance-management activities.
• Help establish business and performance goals, and capture and report operational information.
• Build a professional working relationship with the client while representing Kelly.

Qualifications

• Professional fluency in both Spanish and English, with the ability to communicate effectively in both languages in a workplace setting.
• Leadership and management experience, including the ability to manage a team.
• Ability to conduct performance coaching and administer performance improvement plans.
• Strong organizational, customer-service, communication, and negotiation skills.
• Proficiency in Microsoft Office.
• Familiarity with team or workforce-management practices.
• Ability to manage multiple priorities and prioritize work effectively.
• Business degree or approximately 3–5 years of relevant experience in a distribution setting.

Physical requirements

Must be able to walk throughout the entirety of the shift and spend extended time on the distribution center floor, with or without reasonable accommodation.

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