Admission and Student Services Coordinator

Admission and Student Services Coordinator

Location: Los Angeles, CA

Work arrangement: Hybrid, with three days on campus and two days remote each week

Schedule: 37.5 hours per week

Pay range: $29 per hour

Education: Bachelor’s degree required

Experience: At least two years of relevant experience

Position Summary

This role advises prospective and current students, coordinates academic and administrative processes, maintains accurate records, and helps deliver recruitment and admissions events.

Key Responsibilities

• Advise prospective and current graduate students on admissions, curriculum, degree requirements, transfer credit, academic progress, financial aid options, and graduation clearance.
• Respond to applicant questions and explain admissions procedures, program requirements, and relevant university policies.
• Prepare applications for review and manage applicant information using university systems and CRM platforms.
• Coordinate student services and academic processes, including registration, grading, enrollment verification, petitions, and transfer-credit evaluations.
• Maintain accurate applicant and student records, compile data, and prepare reports for university and program needs.
• Support graduate recruitment and admissions initiatives, including virtual and in-person information sessions and admitted-student programs.
• Connect students with appropriate university resources based on their academic, administrative, or personal concerns.
• Stay current on policies and procedures related to admissions, financial aid, registration, transfer credit, and degree requirements.
• Perform other related duties as assigned.

Some early morning, evening, or weekend work may be required to support events.

Required Qualifications

• Bachelor’s degree.
• At least two years of relevant experience.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
• Excellent written, interpersonal, presentation, and student-service skills.
• Ability to interpret and communicate academic policies, degree requirements, and university procedures accurately.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively in a fast-paced, service-oriented environment.

Preferred Qualifications

• Experience in higher education, particularly in graduate admissions, recruitment, or academic advising.
• Experience using USC’s Student Information System (SIS), application management systems, and CRM platforms.
• Experience supporting international students and familiarity with F-1 visa regulations.
• Flexibility and adaptability when priorities and workloads change.

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