Jobs in the United States

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Pipe Layer
Aerotek
Waco, TX
- $18 to $25 USD / hour
…connects water, sewer, storm drain, and other wet utility piping systems on construction sites. This role focuses primarily on laying and connecting water and sewer pipe, working in…
Added 2 mins ago
CO
Capital Projects Inspector
City of El Paso
El Paso, TX
- $22 to $32.56 USD / hour
Under general supervision, conducts construction inspections of all City of El Paso capital projects and provides skilled technical support for the Engineering Department.
Added 2 mins ago
CO
International Bridges Toll Operations Manager
City of El Paso
El Paso, TX
- $69,793.79 to $87,242.24 USD / year
…repair of bridge approaches, lane marking, toll booths, computer systems, video security, and lighting systems, as well as ordering supplies, materials, and equipment to ensure efficient…
Added 2 mins ago
CO
OSS Training Technician (Promotional)
City of El Paso
El Paso, TX
- $20.54 to $31.04 USD / hour
Support training programs. Involves: Meet with staff to coordinate training schedules. Schedule and coordinate annual, recurring, and mandatory training courses. Announce training to…
Added 2 mins ago
Field Service Engineer II - San Antonio, Texas
Abbott Laboratories Inc(ALI)
TX
…information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to…
Added 4 mins ago
Software Engineer- Semiconductor Technology (C#/.NET)
Keysight Technologies, Inc.
Santa Rosa, CA
Build factory support software such as SPC systems, calculators and analytical tools.
Added 4 mins ago
Software Engineer- Semiconductor Technology (C#/.NET)
Keysight Technologies, Inc.
Santa Rosa, CA
Help support production: investigate errors from the floor and from Sentry, with a senior developer.
Added 5 mins ago
Staff Machine Learning Engineer（Risk Intelligence/AI Agent）
OKX
San Jose, CA
Building machine learning systems for risk at a global crypto exchange is fundamentally different from conventional ML engineering. The data spans on-chain activity, fiat deposits and…
Added 6 mins ago
SH
Clinical Nurse RN - Medical Surgical 4 West - Sharp Chula Vista Medical Center - Night Shift - Full Time - May be eligible for New Hire Relocation Incentive
Sharp HealthCare
Chula Vista, CA
- Full-time
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Added 6 mins ago
SH
Clinical Nurse - RN - Sharp Coronado Hospital - Emergency Department - Nights (1900-0730) 0.9 - Full-time - May be eligible for $5k relocation assistance
Sharp HealthCare
Coronado, CA
- Full-time
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Added 6 mins ago
J
Supervisor Vendor Relations
Jobgether
Remote, United States
- $50,000 to $65,000 USD / year
…you will strengthen collaboration, improve communication, and support effective business processes. You will also lead vendor onboarding and training initiatives while monitoring team…
Added 6 mins ago
Sr Portfolio Manager
Jobgether
Remote, United States
Capture program achievements, performance metrics, and success stories to support business development activities.
Added 6 mins ago
SentinelOne Engineer
Jobgether
Remote, United States
Ensure effective log analysis and monitoring to support proactive threat identification.
Added 6 mins ago
Senior Software Engineer - Cloud SaaS - IE&A
Jobgether
Remote, United States
Engage with customers, support teams, and design partners to understand user needs and develop features that deliver measurable business value.
Added 6 mins ago
J
Senior Sales Manager- Financial Services
Jobgether
Remote, United States
- $135,000 to $160,000 USD / year
Evaluate and optimize sales processes, CRM utilization, reporting systems, and supporting technologies to improve efficiency and commercial effectiveness.
Added 6 mins ago
Senior Knowledge Engineer
Jobgether
Remote, United States
…contribute to the development of healthcare data solutions that support clinical decision-making, improve care quality, and enhance interoperability across healthcare systems. You will work…
Added 6 mins ago
Senior Compliance and Audit Analyst
Jobgether
Remote, United States
Support third-party risk management activities, including vendor and supplier due diligence, security assessments, periodic reviews, renewals, and ongoing monitoring.
Added 6 mins ago
JD Edwards Order-to-Cash Business Analyst
Jobgether
Remote, United States
…Business Analyst specializing in Order-to-Cash (O2C) processes to support a complex, highly customized enterprise technology environment. In this role, you will serve as the primary liaison…
Added 6 mins ago
J
Director, CX Strategy
Jobgether
Remote, United States
- $128,000 to $152,000 USD / year
…insights from multiple sources, including surveys, customer support interactions, client success notes, product usage, online reviews, sales feedback, interviews, retention indicators, and…
Added 6 mins ago
J
Collections Specialist, Specialty- Evernorth
Jobgether
Remote, United States
- $17.75 to $26 USD / hour
Manage billing and collections activities to support timely and accurate reimbursement.
Added 6 mins ago
J
Client Solutions Strategist- Evernorth
Jobgether
Remote, United States
- $112,100 to $186,800 USD / year
Design and support process improvement initiatives, including workflow redesign, operational standardization, automation, and implementation of industry best practices.
Added 7 mins ago
Senior HR Data Analyst
Zayo Group LLC
United States
…turning people data into accurate, meaningful insights that support People & Culture priorities and business…
Added 9 mins ago
Sr. Engineer, Software Engineer (Test Automation Developer)
AB3 Nationwide Life and Annuity Insurance Co
OH · AZ · IA
Test Automation Developer experienced in independently delivering reliable, secure, and scalable quality-engineering solutions throughout the software delivery lifecycle. Brings expertise…
Added 9 mins ago
Sr Analyst, Workforce Management Insights
AB3 Nationwide Life and Annuity Insurance Co
OH
Discover, extract, combine, and analyze workforce data from approved internal systems and sources, including complex or high-volume operational datasets.
Added 9 mins ago
Sr. Analyst, Marketing Management
AB3 Nationwide Life and Annuity Insurance Co
OH
…business. Synthesizes data and uses this understanding to help support identification and innovation of business building…

KELLEY CREATE

IT vCIO

Medford, OR, United States

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Job details

Posting language: English

Original job description

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. The purpose of the Virtual Chief Information Officer (vCIO) is to position our program, products, and service offerings to align with our client’s technology and business strategies to help ensure client satisfaction and retention. This is achieved by engaging at the strategic level, cultivating relationships, and engagement from pre-sales to post-sales account management. It is the responsibility of the vCIO to serve as the client’s primary point of contact for all questions or concerns, route items to the appropriate teams, and follow up to ensure an exceptional experience was provided. The vCIO is a knowledgeable technology advisor who possesses strong business acumen, customer service skills, and strategic thinking. The vCIO will conduct regular business reviews with clients and develop their strategic technology plans and technology budget. The vCIO will participate in pre-sales validation for new opportunities, where upon engagement will oversee onboarding and function as the assigned vCIO for the length of the client relationship. As the vCIO you will learn and understand our client’s industry-specific IT requirements and technology needs.

Essential Functions of the Job:

Develop and maintain a trusting professional relationship with each assigned client.
Schedule, prepare, and lead the Strategic Technology Planning (STP) process for all assigned clients.
Identify upsell/cross-sell opportunities that align with client-stated objectives and unique business goals.
Engage with client at a strategic level to align technology to business objectives and goals.
Develop technology roadmaps and budgets.
Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements applicable to assigned clients.
Review project proposals in collaboration with Professional Services team.
Respond to and resolve issues and escalations with patience, respect, and professionalism.
Liaison between client and internal teams.
Engage with the SSDEs (Sr. Service Desk Engineers) at their branch to discuss proactive systems architecture needs and expected changes, quarterly (post STP) reviews of any changes the vCIO foresees in the environment for the next 6 months, and recommendations the SSDE has for the vCIO to discuss with the client.

Other Duties and Responsibilities of the Job:

Represent technology in client internal meetings and planning sessions where appropriate.
Conduct pre-sales discovery and validation for qualified potential new clients.
Manage the relationship during onboarding of assigned new clients.
Provide client with product and/or service quotes in a timely manner.
Ongoing development of IT and industry knowledge.
Provide education to technical teams specific to client business and technology strategies.
Advise on solutions to minimize risks and support client business objectives.
Help to minimize and eliminate delays and when applicable, proactively step in to help projects stay on time.
Review service trends analysis for assigned clients and identify opportunities to optimize services.

Skills and Abilities:

Successful customer service and/or sales experience
Ability and desire to provide exceptional customer service
Ability to easily establish and maintain rapport with individuals at various levels of an organization
Ability to achieve “Trusted Advisor” status with business decision makers
Driven and focused on obtaining results "No excuses" attitude
Self-motivated with the ability to work in a fast-moving environment with little to no supervision
Excellent grammar and writing skills with experience in preparing written communications
Excellent verbal communication skills with the ability to explain things simply and clearly
Ability to communicate in a positive, effective, and efficient manner
Ability to act with a sense of urgency while paying attention to detail
Ability to multi-task effectively and thrive in a fast-paced environment
Ability to work independently and as part of a team
Ability to prepare, organize and present information to groups of people
Ability to work afterhours and respond to on-call support team
Familiarity with LAN/WAN design and troubleshooting
Familiarity with Windows operating systems: Windows (7,8,10) Window Server (2012, 2016 etc.)
Proficient with Microsoft Office Applications including Visio

Key Performance Indicators (KPI’s):

Key Behavioral Standards
Meeting onboarding and scoping timelines
Direct client feedback on engagement and value

Experience Requirements:

Minimum of five years’ experience in an IT support or consulting role
Minimum of five years’ experience with O365, Windows Servers and supporting technologies.
Minimum of five years’ experience with LAN and WAN configuration, setup, and troubleshooting
Minimum of five years’ experience providing excellent exceptional service directly to end users

Education/Certification Requirements:

A BA/BS in related field is preferred
One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, CISSP are preferred
Possesses reliable transportation

Physical Requirements Essential to Perform the Duties of the Job:

Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance
Frequently operates a motor vehicle while traveling to client site
Frequently exposed to outside elements when traveling to client site
Frequently sits and/or stands for long periods of time
Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
Frequently works in a well-lit, tempered room
Frequently views the computer to perform duties
Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds

Competitive Benefits Package Include:

Medical Insurance
Dental/Vision Insurance
Life Insurance
Flexible Spending
Supplemental insurance
401K with company match
Profit Sharing upon goal attainment
Paid Vacation
Paid Holidays
Ongoing training opportunities

Equal Opportunity Employer:

Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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More about this job

Skills

Sales
Regulatory compliance
Onboarding
Customer service
Communication skills
Attention to detail
Work independently
LAN
WAN
Troubleshooting
Microsoft Windows
Microsoft Office
Microsoft Visio
Microsoft 365
CCNA
CISSP
Documentation
Research

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