Jobs in the United States

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Added 11 mins ago
Solution Architect - Central
SUSE LLC
IL · OK · WI · TX · KS · CO · UT
As a Solution Architect you'll act as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work…
Added 28 mins ago
BO
Administrative Officer
Bureau of Reclamation
Folsom, CA
- $99,218 to $128,987 USD / year
…directing, supervising, and personally performing a broad range of program and budget formulation, workload management and coordination and professional, technical, and business-related…
Added 28 mins ago
BO
Park Manager
Bureau of Reclamation
Angels Camp, CA
- $89,508 to $116,362 USD / year
Executes approved program and budget in accordance with the Resources Management Plan and CCAO program objectives.
Added 28 mins ago
HA
HUMAN RESOURCES SPECIALIST (MILITARY)
Headquarters, Air Force Reserve Command
Eglin AFB, FL
- $61,722 to $80,243 USD / year
3: Serves as advisor to commanders on Human Resources (military) programs. May be required to perform Installation Personnel Readiness duties and/or assist as directed.
Added 28 mins ago
AN
AIRCRAFT MECHANIC LEADER
Air National Guard Units
Elmendorf AFB, AK
- $44 to $51 USD / hour
…instructions, appropriate technical orders, etc. Serves as a technical advisor by answering questions regarding appropriate procedures, policies, written instructions and other directives.…
Added 30 mins ago
UM
LABOR & EMPLOYEE RELATIONS TECH NF3*
U.S. Marine Corps
Quantico, VA
- $64,000 to $79,000 USD / year
…Marine Corps. Provides expert technical advice and guidance to management officials on NAF L/ER issues. Serves as the program manager for NAF special programs, e.g. Drug Free, Telework, and…
Added 30 mins ago
AN
INDUSTRIAL HYGIENE TECHNICIAN T32
Army National Guard Units
Phoenix, AZ
- $64,564 to $83,938 USD / year
…administers the State/territory/or district ARNG Industrial Hygiene Program. Ensures statutory and regulatory compliance with applicable Occupational Safety and Health Administration…
Added 32 mins ago
NC
Supervisory Administrative Officer
National Cemetery Administration
Richmond, VA
- $64,475 to $83,822 USD / year
…resources; coordinating human resources, procurement, records management, financial management, or other administrative support activities; applying policies, procedures, and regulations to…
Added 32 mins ago
UM
SECURITY ASSISTANT
U.S. Marine Corps
Virginia Beach, VA
- $51,210 to $66,574 USD / year
…analytical, planning, advisory, operational, evaluative, development, management, and implementation facets of the Command's Security Management. | You will function as a key technical…
Added 32 mins ago
OO
Assistant Inspector General (AIG) Front Office
Office of the Inspector General, USPS
Arlington, VA
- $151,661 to $228,000 USD / year
Serve as a key leader for the OIG front office functions and as an executive advisor to the Inspector General and Deputy Inspector General for various special projects, initiatives, and…
Added 36 mins ago
FA
Aviation Safety Inspector (Cabin Safety)
Federal Aviation Administration
Oakland, CA · Spokane, WA · Phoenix, AZ · Des Moines, WA · Las Vegas, NV · Hillsboro, OR
- $90,925 to $118,204 USD / year
…holder's company, which may include flight attendants, training program managers, center directors, and upper management. Within the agency, there is frequent contact with Aviation Safety…
Added 36 mins ago
FA
Aviation Safety Inspector (Operations)
Federal Aviation Administration
Memphis, TN
- $125,776 to $163,514 USD / year
Analyzes investigative data, develops recommendations, and keeps management informed of the status of identified hazards and the safety program. Supports management in decisions regarding…
Added 36 mins ago
AN
BUDGET ANALYST (MANPOWER EXECUTION)
Air National Guard Units
Carson City, NV
- $82,780 to $107,620 USD / year
Serves as an advisor for full-time resource allocation, execution, and management for both Army and Air. Interprets, manages, analyzes, and provides recommendations concerning Manpower…
Added 36 mins ago
VH
Health System Specialist - Group Practice Manager
Veterans Health Administration
Alexandria, LA
- $89,508 to $116,362 USD / year
…oversight and integration into an efficient Clinic Practice Management (CPM)…
Added 39 mins ago
AN
INDUSTRIAL HYGIENIST (Title 32)
Air National Guard Units
East Granby, CT
- $84,260 to $109,545 USD / year
…installation-wide Industrial Hygiene/Bioenvironmental Engineering Program (IH/BEE), which includes occupational health/industrial hygiene, radiation safety, and environmental monitoring to…
Added 39 mins ago
UC
Public Affairs Specialist (COGAP Manager)
U.S. Coast Guard
Washington, DC
- $121,785 to $158,322 USD / year
Serving as event planner, coordinator, and advisor for various high-level events, including planning of administrative, logistical, operational support and coordination, travel and lodging…
Added 39 mins ago
VH
Program Specialist
Veterans Health Administration
Providence, RI
- $69,905 to $90,882 USD / year
The incumbent serves as a Program Specialist and is assigned to the Chief of Staff Office, at a VA Medical Center (VAMC) and is responsible for conducting analytical reviews, managing and…
Added 41 mins ago
CA
Realty Specialist
Citizenship and Immigration Services
Camp Springs, MD
- $169,279 to $197,200 USD / year
As a Realty Specialist, you will serve as the principal technical authority and senior advisor to organizational and executive leadership on complex, national-scope real property and…
Added 41 mins ago
US
LEAD TRAINING SPECIALIST
United States Space Force
Peterson AFB, CO
- $109,246 to $142,022 USD / year
Serves as the the DSCA Branch Senior Program Analyst/Technical Advisor, applying analytical and evaluative trainingprogram experience to plan, organize, develop, analyze, and evaluate…
Added 41 mins ago
DC
Program Manager (Integrator)
Defense Contract Management Agency
Eglin AFB, FL
- $106,437 to $138,370 USD / year
Serve as Program Integrator (PI) for a highly complex Department of Defense (DoD) weapons system program such as a Major Defense Acquisition Program (MDAP) and/or Special Access Program…
Added 44 mins ago
US
SUPERVISORY INTELLIGENCE SPECIALIST
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $127,646 to $165,945 USD / year
…and strategy across the levels of warfare. | You will oversee program management for the center, to include establishing guidance and policy, and coordinating activities with other Navy…
Added 44 mins ago
UA
Clinical Psychologist (Neuropsychology)
U.S. Army Medical Command
Falls Church, VA
- $143,913 to $187,093 USD / year
About the Position: Program manager responsible for the management and implementation of the Cognitive Monitoring Program for the Army Medical Command. Position is located in Falls Church,…
Added 44 mins ago
OO
Program Manager
Office of the Chief of Staff of the Army
Pentagon, Arlington, VA
- $169,279 to $197,200 USD / year
…DCIPS or equivalent agency frameworks) to serve as a primary program advisor.…
Added 48 mins ago
General Counsel
Bristol Bay Native Association
Dillingham, AK
POSITION TITLE: GENERAL COUNSEL DEPARTMENT: ADMINISTRATIVE SERVICES OBJECTIVE: Serves as the chief in-house legal advisor to Bristol Bay Native Association (BBNA), providing timely,…
Added 50 mins ago
CA
Contract Specialist
Cybersecurity and Infrastructure Security Agency
Arlington, VA · Location Negotiable After Selection
- $85,447 to $133,142 USD / year
Serves as the business acquisition advisor to program officials, developing acquisition strategies, determining contract types, and drafting complex or nonstandard solicitation terms and…

KELLEY CREATE

IT vCIO

Medford, OR, United States

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Job details

Posting language: English

Original job description

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. The purpose of the Virtual Chief Information Officer (vCIO) is to position our program, products, and service offerings to align with our client’s technology and business strategies to help ensure client satisfaction and retention. This is achieved by engaging at the strategic level, cultivating relationships, and engagement from pre-sales to post-sales account management. It is the responsibility of the vCIO to serve as the client’s primary point of contact for all questions or concerns, route items to the appropriate teams, and follow up to ensure an exceptional experience was provided. The vCIO is a knowledgeable technology advisor who possesses strong business acumen, customer service skills, and strategic thinking. The vCIO will conduct regular business reviews with clients and develop their strategic technology plans and technology budget. The vCIO will participate in pre-sales validation for new opportunities, where upon engagement will oversee onboarding and function as the assigned vCIO for the length of the client relationship. As the vCIO you will learn and understand our client’s industry-specific IT requirements and technology needs.

Essential Functions of the Job:

Develop and maintain a trusting professional relationship with each assigned client.
Schedule, prepare, and lead the Strategic Technology Planning (STP) process for all assigned clients.
Identify upsell/cross-sell opportunities that align with client-stated objectives and unique business goals.
Engage with client at a strategic level to align technology to business objectives and goals.
Develop technology roadmaps and budgets.
Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements applicable to assigned clients.
Review project proposals in collaboration with Professional Services team.
Respond to and resolve issues and escalations with patience, respect, and professionalism.
Liaison between client and internal teams.
Engage with the SSDEs (Sr. Service Desk Engineers) at their branch to discuss proactive systems architecture needs and expected changes, quarterly (post STP) reviews of any changes the vCIO foresees in the environment for the next 6 months, and recommendations the SSDE has for the vCIO to discuss with the client.

Other Duties and Responsibilities of the Job:

Represent technology in client internal meetings and planning sessions where appropriate.
Conduct pre-sales discovery and validation for qualified potential new clients.
Manage the relationship during onboarding of assigned new clients.
Provide client with product and/or service quotes in a timely manner.
Ongoing development of IT and industry knowledge.
Provide education to technical teams specific to client business and technology strategies.
Advise on solutions to minimize risks and support client business objectives.
Help to minimize and eliminate delays and when applicable, proactively step in to help projects stay on time.
Review service trends analysis for assigned clients and identify opportunities to optimize services.

Skills and Abilities:

Successful customer service and/or sales experience
Ability and desire to provide exceptional customer service
Ability to easily establish and maintain rapport with individuals at various levels of an organization
Ability to achieve “Trusted Advisor” status with business decision makers
Driven and focused on obtaining results "No excuses" attitude
Self-motivated with the ability to work in a fast-moving environment with little to no supervision
Excellent grammar and writing skills with experience in preparing written communications
Excellent verbal communication skills with the ability to explain things simply and clearly
Ability to communicate in a positive, effective, and efficient manner
Ability to act with a sense of urgency while paying attention to detail
Ability to multi-task effectively and thrive in a fast-paced environment
Ability to work independently and as part of a team
Ability to prepare, organize and present information to groups of people
Ability to work afterhours and respond to on-call support team
Familiarity with LAN/WAN design and troubleshooting
Familiarity with Windows operating systems: Windows (7,8,10) Window Server (2012, 2016 etc.)
Proficient with Microsoft Office Applications including Visio

Key Performance Indicators (KPI’s):

Key Behavioral Standards
Meeting onboarding and scoping timelines
Direct client feedback on engagement and value

Experience Requirements:

Minimum of five years’ experience in an IT support or consulting role
Minimum of five years’ experience with O365, Windows Servers and supporting technologies.
Minimum of five years’ experience with LAN and WAN configuration, setup, and troubleshooting
Minimum of five years’ experience providing excellent exceptional service directly to end users

Education/Certification Requirements:

A BA/BS in related field is preferred
One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, CISSP are preferred
Possesses reliable transportation

Physical Requirements Essential to Perform the Duties of the Job:

Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and on the computer to provide assistance
Frequently operates a motor vehicle while traveling to client site
Frequently exposed to outside elements when traveling to client site
Frequently sits and/or stands for long periods of time
Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
Frequently works in a well-lit, tempered room
Frequently views the computer to perform duties
Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
Occasionally lifts objects such as office supplies, computers, monitors, and servers with weight up to 50 pounds

Competitive Benefits Package Include:

Medical Insurance
Dental/Vision Insurance
Life Insurance
Flexible Spending
Supplemental insurance
401K with company match
Profit Sharing upon goal attainment
Paid Vacation
Paid Holidays
Ongoing training opportunities

Equal Opportunity Employer:

Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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More about this job

Skills

Sales
Regulatory compliance
Onboarding
Customer service
Communication skills
Attention to detail
Work independently
LAN
WAN
Troubleshooting
Microsoft Windows
Microsoft Office
Microsoft Visio
Microsoft 365
CCNA
CISSP
Documentation
Research

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