Director, RevOps Strategy & Operations

Description

Keeper Security is hiring an experienced and strategic Director, RevOps Strategy & Operations to lead revenue operations strategy and drive operational excellence across the organization. This role will optimize revenue processes, systems, forecasting, reporting, and performance management to support scalable growth and cross-functional alignment. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for overseeing day-to-day sales activities, inspiring achievement of sales targets, and ensuring our sales processes are optimized to drive growtAbout Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

The Director, RevOps Strategy & Operations will report to the VP, Revenue Operations and serve as a strategic partner to revenue leadership. This role will oversee the operating cadence of the revenue organization, translating company objectives into actionable plans, scalable processes, and measurable outcomes. The ideal candidate combines strong business judgment, analytical expertise, operational discipline, and the ability to influence cross-functional stakeholders in a fast-paced environment.

Responsibilities

• Run the GTM planning cycle end to end with Finance, Sales leadership, and HR, owning the bottom-up capacity and pipeline model and reconciling it with Finance’s top-down targets
• Design segmentation, coverage, and headcount models across New Business, Growth, Renewals, MSP, Channel, and Public Sector, while pressure-testing supporting capacity across Solutions Engineering, Customer Success, and Deal Desk
• Establish an equitable quota methodology, allocate quotas across every channel and motion, and design territories based on opportunity, including book-of-business cuts for expansion and renewal teams
• Manage in-year territory and quota changes for new hires and transfers
• Lead compensation plan design with Finance and HR, including modeling payout and attainment scenarios and arbitrating plan policy questions
• Use TAM, whitespace, and install-base data to size new segments and routes to market, including partners, MSP, distribution, and self-service
• Represent planning on pricing decisions and model their revenue and attainment impact in partnership with the Pricing Manager
• Run the weekly pipeline council, forecast cadence for every sales team, and Monday KPI email, while preparing QBR and executive materials with Field Operations leads
• Own key business KPIs, including bookings versus plan, bookings per ramped representative, retention, win rate, and large-deal volume, while ensuring reports remain accurate, well used, and relevant
• Inspect and improve sales process quality across routing, account assignment, stage management, and handoffs between New Business, CSMs, and Renewals, while holding the sales organization to CRM standards established by GTM Governance
• Turn install-base data into Strategic account plans, expansion plays, upsell and cross-sell opportunities, and higher PAM attach
• Build deal strategy frameworks and playbooks in partnership with Enablement
• Hire, develop, and lead the Planning and Field Operations teams, setting clear objectives, managing performance, and building career paths for analysts
• Partner with Rev Systems & Tools to maximize the value of GTM tools and scope AI automation that removes manual work
• Determine where AI agents can perform work that would otherwise require an additional hire
• Lead cross-functional projects from problem definition through measured impact and partner with Business Transformation to ensure company initiatives are implemented consistently across every region

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Business Operations, Strategy, or a related field
• 4+ years of experience leading revenue operations or sales operations teams in a SaaS or technology organization
• Proven experience developing and executing revenue strategies that support growth, scalability, and operational efficiency
• Strong experience with revenue planning, forecasting, pipeline management, territory design, quota setting, and performance management
• Demonstrated ability to analyze complex business data, build executive dashboards, and translate insights into clear recommendations and measurable action plans
• Deep understanding of the B2B SaaS revenue lifecycle, including marketing, sales, customer success, renewals, and expansion
• Experience managing and optimizing CRM and revenue technology ecosystems; Salesforce experience preferred
• Strong financial acumen and experience partnering with Finance on modeling, planning, compensation, and forecasting
• Exceptional communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and collaborate effectively across departments
• Strong project management skills with the ability to manage multiple strategic initiatives simultaneously
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment with a continuous improvement mindset
• Experience in cybersecurity or identity and access management, or selling to Public Sector (SLED and Federal) preferred
• Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field; MBA preferred

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com